Where can I start, Ross did a wonderful Job installing our new chairlift after I gave him very…read morelittle notice, and just when he was getting Reddy to jet off on a well needed vacation. I had no reason to think that he would take time not only finish the job but do it so well and I have to say it was not a simple job. so thanks again Ross. Walter Carey

We recently purchased a chairlift from Ross Tennock of Next Level Mobility. The price was very…read morereasonable. Mr. Tennock installed our chair in a few hours and spent considerable time explaining and demonstrating its use. Ross is knowledgeable and professional. He is easy to contact, returns messages promptly, and assured us he is available if and when we require repair and/or maintenance. He came and checked our chair within the first week to be sure everything was working well. We highly recommend Ross to anyone considering the purchase of a chairlift. Thanks again, Ross! Sincerely, Roger & Betty Butler

They did a great job renovating our old elevator.They were very nice and it is way more quiet, Im…read morenot scared to get in it anymore.And they even helped me up the stairs with my groceries. Thanks guys

From the owner: Since 2011. Locally owned and operated we are proud to bring real quality and real service back to…read morethe Lower Mainland's elevator industry. Vancor Specializes in elevator modernization and provides elevator services in Lower Mainland of British Columbia. Together with Paul and Nick's extensive elevator modernization experience and proactive modernization solutions Vancor is able to increase the quality and long term reliability of your elevator(s) while minimizing the downtime during the modernization process.

I have been in this 20 story condo building since it opened in 2021 and I was sad to see they…read moreinstalled Richmond Elevators when I moved in originally. But as time has gone on, I am actually really upset ANY company installs these products in towers. We get MONTHLY maintenance on 2x elevators, and yet one always seems to go out of service. Our strata will no long call them afterhours due to the cost of it; and part of my thinks Richmond Elevator makes cheap product so they can service them to death and make their money on service calls. But more than the frequency they break down, I find annoying the fact of how loudly they operate. I wake up from how loudly they run, I heard strained wires/cables, clanking around doors, and what I assume are the brakes all night. I have reported it to my council, but I think the next step is to do a noise test to see if these units even meet the BC building code for noise... Basically, if your developer installs a Richmond Elevator, expect that they have cut corners on everything/

Elevators are low quality, sounds like scraping a spoon in a pan while going down after 6 months of…read moreuse.

The company quoted our building for an elevator upgrade. As we found out there was only two…read moreunsupervised workers doing the project. Sometimes they did not do a full days work and somedays, not even there. THE DAY before the inspection the elevator failed. (they must have known it would fail, after all they have done hundreds of old elevators) Nest thing you know they tac on thousands of more dollars to fix the elevator. A 6 week job turned into almost 5 months without an elevator. AND there is two unsupervised guys doodling around, slowly working. This company is not trustworthy

Had a new elevator system installed in November, 2024 NOT by Advantage. It had multiple problems…read moreand finally we decided it might not be safe. We called Advantage Elevator and the tech went over it thoroughly. He found 3 major problems, corrected them, and was, in my opinion, very fairly priced. The tech knew the elevator system we had, he was intelligent and knowledgeable and had at least 15 years experience with elevators.

I never post reviews, but I felt compelled to do it for this company. These guys are pros. The real…read moretest of any company is not when the sale takes place, but the service they provide afterwards. From the phone staff, to delivering the repair order, to the qualified technicians that are dispensed to do the repair, they are a well oiled machine. And the human touch at every level is incredible! They care about your problem, and your need. Like it was THEIR mom or dad, or THEIR sister or brother. Does that exist anymore? These guys are special

I live in a building serviced by KONE Elevator, and for the past 3 years KONE has been UNPREPARED,…read moreUNPROFRESSIONAL, and IRRESPONSIBLE with how they leave the building they are supposed to be looking after. They have left our building with only 1 elevator for over 3 weeks. every time they are supposed to be here fixing something, they find an excuse to leave (I just spoke to our concierge to ask where the KONE PEOPLE ARE because it is Tuesday and we have a note on the broken elevator that the KONE PEOPLE are in today and guess what? THEY LEFT EARLY hahahaa.) or a part that is broken needs to be ordered in. This has been an ongoing situation where they do not have parts available and have to order in which takes WEEKS to come in. Leaving our 30+floor apartment in downtown Vancouver the worst building to live in. My first run in was with an extremely racist and unprofessional individual that tried to rev the KONE service truck into where I was standing with my dog. IF you are a developer I WOULD HIGHLY SUGGEST YOU USE A DIFFERENT ELEVATOR COMPANY.

WORST company I've ever dealt with! I have called the local Vancouver branch about 15 times at this…read morenumber - 604-777-5663 to have my keys retrieved down the elevator shaft, and each time it is directed to the Illinois location. They've assured me someone would get back to me and NEVER ONCE has anyone done so! No one exists at their Vancouver branch in Burnaby. Good luck ever making it through to talk to someone.