I live in a building serviced by KONE Elevator, and for the past 3 years KONE has been UNPREPARED, UNPROFRESSIONAL, and IRRESPONSIBLE with how they leave the building they are supposed to be looking after.
They have left our building with only 1 elevator for over 3 weeks.
every time they are supposed to be here fixing something, they find an excuse to leave (I just spoke to our concierge to ask where the KONE PEOPLE ARE because it is Tuesday and we have a note on the broken elevator that the KONE PEOPLE are in today and guess what? THEY LEFT EARLY hahahaa.) or a part that is broken needs to be ordered in.
This has been an ongoing situation where they do not have parts available and have to order in which takes WEEKS to come in. Leaving our 30+floor apartment in downtown Vancouver the worst building to live in.
My first run in was with an extremely racist and unprofessional individual that tried to rev the KONE service truck into where I was standing with my dog.
IF you are a developer I WOULD HIGHLY SUGGEST YOU USE A DIFFERENT ELEVATOR COMPANY. read more