My husband brought his car to Thurston's a few years back. All it needed was a new caliber. They said it would be done in a few hours. I think not. They kept it for over a week claiming "we haven't had time to get to it yet", and when we finally got the car back, the bill was ten times more than what was agreed to. They made excuses for the high cost, but we vowed never to use them again. Well, as it turns out, the caliber that they fixed didn't last very long- we had to get it replaced again, and when the other mechanic took it apart, he was appalled at the sloppy work.
NEVER. Never again will I ever allow them to touch our vehicles, and I always tell friends and family looking for a mechanic to STAY AWAY!!! High cost, shoddy work, and who knows how long they'll keep your car from you. read more