Was a first time guest. Walked in and everyone just stared. No one said hello or welcome. Sat there…read morefor about 25 min waiting. I finally walked out and will not be returning! Costumer service Sucks!

Extremely frightening to try new hair stylist, but very satisfied! Cut & color done in about 1 1/2…read morehr. Beautiful job. Professional. Loved it. Will go again.

This little spot is a hidden gem. Mitchell, Joyce and Juan are seasoned professionals, but the…read moresalon is still warm and friendly, and you know they want you to leave looking and feeling your best. I've been in the area 10 years and only recently found the SALON 401 team, and I'm glad! Everyone who walks through the door is treated like a celebrity.

Mitchell and his team are amazing. I moved here almost two years ago and had not been to have…read moreanything done to my hair in that time. I went online to find a salon close to me and 401 had great reviews. I will be making Mitchell and his salon my go to from now on and recommend 401 to everyone I know. I have fine curly hair and I have so many in the past just ruin it. Mitchell listed to what I wanted and I got it. Cut and color. Thank you Mitchell

This place was recommended to me by a coworker who has been coming here for years. It's a cute…read morelittle house converted into a salon with several chairs and a whole room devoted to manicures and pedicures with two pedi chairs. I saw one gentleman leaving after a cut and another guy, who seemed to be a regular by the conversation, came in to schedule an appointment so they do both men and women's hair. My young daughter and I had an appointment together. Andrea was very friendly and easy going with my daughter. She loved the experience of getting to wear the cute cape and getting her hair all curled after the cut! All the ladies who saw her gushed over how she looked. I showed Andrea a picture of what I wanted and that's exactly the cut I got. She even washed and styled my hair with cute curls so my daughter and I matched! Overall a great experience! I made sure to book our next appointment before we walked out the door.

So, I did the unthinkable and, in desperate need of an "emergency" haircut, I stopped in and begged…read morefor anyone who would take a walk-in. ***Before I proceed - I want to remind anyone reading this that these days, most salons simply CANNOT take walk-ins. Sometimes they can, sometimes they can't and when they can't, you MUST be understanding of it. That is what APPOINTMENTS are for.*** I am so grateful that this wonderful salon took me in. My grandmother had passed away right around Christmas and I had to attend her funeral the next day. I'd been frantically running around trying to find an appropriate outfit and caught sight of myself in the rear view mirror and thought "Oh...dear. This won't do." I rolled the dice and stuck my head in the door to ask if anyone could just tidy me up a bit and though they were all busy, Andrea (I want to say "Andie?") so kindly put me in her chair. I'm currently growing out my post-chemo hair, so it was just hanging out there, mulleting out, and I had no idea how I wanted it cut. Trying to be conscious of her time, I basically said "Do whatever you want." Well, she made sure that we worked together to find something I would like and by gosh, a wash, trim, blow dry, more trimming later, and a bit of styling later, I left feeling SO MUCH better. I received a lot of compliments on my hair the next day as well, so even though it was an "emergency" cut, it still looked fantastic! She took a mop-like overgrowth of hair and turned it into a chic, modern, attractive hair cut! I was able to attend my grandmother's funeral without being self conscious about my appearance. I'm grateful and they've earned a new client!

Don't you dare be late for an appointment with Amaya. She…read morecharges $1.00 for every minute you're late and once you are 15 minutes late she cancels the appointment and charges you for it. Mind you, I understand why professionals have to be strict with appointments. l've never been late for an appointment and she didn't care and didn't want to hear the reason why I was late.( I was 8 minutes late) She just recited the rules. When I told her that I had to wait 20 minutes past my appointment time when I was last there, and suggested that she should pay me (if this is how she did things) she got very upset and told me to leave her shop because she was uncomfortable. Very immature young woman! She embarrassed me, and I want to warn everyone.

This is the best haircut I have had in years! Haley was absolutely amazing. Great conversation and…read moreshe picked such a beautiful chocolate color for my hair. She took her time and even styled my hair, so I left feeling beautiful. They are so reasonably priced and don't try to sell you products. I drove an hour each way to come here just based on a recommendation I received... And it is well worth it.

Kind, good conversation and well meaning but what I left with was not at all what I requested and…read moreshowed a picture of, which was a very voluminous updo. Halfway through I realized it couldnt be executed and just went with it, but I left disappointed with a low bun for the wedding, and felt I overpaid quite a bit at $85 + tip for not at all what I asked for and even reiterated halfway through. Next time just mention you're not sure about execution and I would have pivoted to something else! Also very difficult to track down online how to set up an appointment - I had to physically go there the day before to request a card/appointment. I will add the low bun was well executed but it was the opposite of what I asked for and paid for.

Always love coming to sit in Michelle's chair and leaving feeling better than when I came in…read morewhether it's a quick trim or color! She is the only stylist I have ever been able to tell to do what she thinks is best and she nails it every time. I am always getting compliments on my hair color and owe it all to Michelle. I tell everyone to go see her at Locks. Hair Studio. A great experience all around!