Was a first time guest. Walked in and everyone just stared. No one said hello or welcome. Sat there…read morefor about 25 min waiting. I finally walked out and will not be returning! Costumer service Sucks!

Extremely frightening to try new hair stylist, but very satisfied! Cut & color done in about 1 1/2…read morehr. Beautiful job. Professional. Loved it. Will go again.

Color completely wrong No accountability…read moreWorst color experience in 40 years Gaslit by owner Not even an apology Will take 3 years to correct this error Devastated

This little spot is a hidden gem. Mitchell, Joyce and Juan are seasoned professionals, but the…read moresalon is still warm and friendly, and you know they want you to leave looking and feeling your best. I've been in the area 10 years and only recently found the SALON 401 team, and I'm glad! Everyone who walks through the door is treated like a celebrity.

This place was recommended to me by a coworker who has been coming here for years. It's a cute…read morelittle house converted into a salon with several chairs and a whole room devoted to manicures and pedicures with two pedi chairs. I saw one gentleman leaving after a cut and another guy, who seemed to be a regular by the conversation, came in to schedule an appointment so they do both men and women's hair. My young daughter and I had an appointment together. Andrea was very friendly and easy going with my daughter. She loved the experience of getting to wear the cute cape and getting her hair all curled after the cut! All the ladies who saw her gushed over how she looked. I showed Andrea a picture of what I wanted and that's exactly the cut I got. She even washed and styled my hair with cute curls so my daughter and I matched! Overall a great experience! I made sure to book our next appointment before we walked out the door.

So, I did the unthinkable and, in desperate need of an "emergency" haircut, I stopped in and begged…read morefor anyone who would take a walk-in. ***Before I proceed - I want to remind anyone reading this that these days, most salons simply CANNOT take walk-ins. Sometimes they can, sometimes they can't and when they can't, you MUST be understanding of it. That is what APPOINTMENTS are for.*** I am so grateful that this wonderful salon took me in. My grandmother had passed away right around Christmas and I had to attend her funeral the next day. I'd been frantically running around trying to find an appropriate outfit and caught sight of myself in the rear view mirror and thought "Oh...dear. This won't do." I rolled the dice and stuck my head in the door to ask if anyone could just tidy me up a bit and though they were all busy, Andrea (I want to say "Andie?") so kindly put me in her chair. I'm currently growing out my post-chemo hair, so it was just hanging out there, mulleting out, and I had no idea how I wanted it cut. Trying to be conscious of her time, I basically said "Do whatever you want." Well, she made sure that we worked together to find something I would like and by gosh, a wash, trim, blow dry, more trimming later, and a bit of styling later, I left feeling SO MUCH better. I received a lot of compliments on my hair the next day as well, so even though it was an "emergency" cut, it still looked fantastic! She took a mop-like overgrowth of hair and turned it into a chic, modern, attractive hair cut! I was able to attend my grandmother's funeral without being self conscious about my appearance. I'm grateful and they've earned a new client!