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    Thumbs Up Compliance

    4.0 (7 reviews)
    Closed 9:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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    1 year ago

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    Lauren W.

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    5 years ago

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    7 years ago

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    9 years ago

    Nice people who really know what they are doing. Dr. Bolton is a great doctor who has been in Temple for years.

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    11 years ago

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    Baylor Scott & White Health Center For Diagnostic Medicine

    Baylor Scott & White Health Center For Diagnostic Medicine

    2.1(7 reviews)
    3.0 mi

    Dr. Walker was great! Very personable and a pleasure to talk to. My appointment was on time, so ai…read moredidn't have to wait a long time or past my appointment time. One downside is that I didn't need to drive to Temple for a pre-op appt, and I wish my local clinic was an option for that. Especially because I had to drive longer than I was actually seen for.

    The Temple clinics are the absolute worst in patient care. First in July of 2025 I had an…read moreappointment scheduled for a procedure. I called multiple times for pre-operative instructions and was told that they would call me the day before the procedure to go over that. Turned out I needed to stop talking a medication three days before, according to their anesthetist, despite having multiple procedures this year at Scott & White in College Station, without any mention of this need. Today I arrived for my appointment and because they've stopped taking cash, they told me to call the business office to get a same day financial waiver so that I could pay the copay once I deposited my cash. The business office told me they couldn't help me unless the appointment was made the same day. It took ten minutes to get a person on the phone, and then they hung up on me, so I had to call again. By the time I got to the person who was supposed to be able to help, it was my appointment time. So I scrambled to try to get someone to send me the money to pay electronically, but it was too late. I've waited three months for this specialist visit, and driven two hours to get here. Plus, I have insurance, which they were charging my insurance company over $300 for the visit. So they would rather have an empty appointment slot and receive $0 than make an accommodation and get me in to see the doctor. Save yourself the added stress and raised blood pressure and just go to Houston. The doctors are better and the office staff actually act like they care just a little bit.

    King's Daughters Clinic

    King's Daughters Clinic

    3.0(2 reviews)
    2.4 mi

    I have been going to Family Practice and Pediatrics at King's Daughters Clinic for over 18 years…read moreand they are absolutely wonderful!! They are very compassionate and really care about their patients. I highly recommend this clinic for medical help.

    I have to preface this by saying the medical care I receive at this clinic from physicians and…read morestaff is great. However, since changing to Little River Health Care, the billing department has gone from bad to horrible. If you have an overpayment, they don't send a statement telling you (you have to find out accidentally like they don't want you to know about it) and they refuse to refund it. I've been trying for 9 months to have my overpayment refunded and they keep finding excuses to not return it. Then I am told it will take a minimum of 12 weeks to process the refund after they agree to it. Also, it is now taking months for insurance payments to be credited to your account (I'm still waiting on a December payment to be credited and it's May). Unfortunately, because of the billing frustration, I can't return to this clinic. There are too many other options for medical care to have to deal with this billing department. More... I had a well-woman visit (my last at this clinic) where lab work was done. After a month, I called to find out why I had not received the results (in the past, a copy has come in the mail). I was told they could tell me over the phone if I was in normal ranges but if I wanted a copy, I would have to fill out paperwork and pay $25 to receive my results. So it's my blood, I paid to have it tested and if I want to see the results, have to pay an additional $26. I said it is a ridiculous policy and was told "That's how Little River Healthcare is structured." Another reason to go elsewhere.

    Baylor Scott & White Medical Center - Temple

    Baylor Scott & White Medical Center - Temple

    1.7(182 reviews)
    2.9 mi

    The staff were very accommodating we were in the wrong building and they walked with us to the…read moreoffice we were supposed to go to. Everyone was very nice and friendly, every time the nurse asked a question she would say "thank you we appreciate you" little do they know those words will make anyone's day it sure made mine.

    I have been to Scott & White so many times that at least one person in each department knows my…read morename. The majority of the doctors and physicians assistants are very pleasant. Even the lab techs are helpful as well as funny. The cafeteria as a few nice selections of food but could use more seasoning. As long as you are a patient going to your appointment and going home, you will be ok. Then there is the emergency room. In the emergency, it is as if there isn't enough techs because the lobby is always full. A lot of the nurses do not have bedside manners. A few of them do. I have had bruises, loss blood and even been assaulted nasally after they were told I did not want the care that they were trying to administer. They do not listen to the wishes of the patient or the family because they think they know everything. The people in charge will let the workers talk to the patients and families any kind of way, but they have a violence policy where the patients or family members cannot retaliate or use profanity. But when it comes to the speak up policy that is supposed to be enforced, the patients are rarely heard. I'm a heart transplant patient so I'm usually on the fourth floor. Now there are a few good nurses that actually do their jobs, have bedside manners, make the situations personable, and even make friends. Some even become like family. Then there are those who come to work with a chip on their shoulders and try to take it out on the patients. Now when it comes to Patient Relations, Douglas Stephens is probably the only one that actually cares and wants to help the patients. He actually takes the time to listen and come up with solutions. All in all Scott and White is a business. There are always some good people and some bad people. They need to read the signs provided for them as well as the patients. Treat people how you want to be treated. You have to give respect to get it. That's all I'm saying. The place itself is a wonderful place. You will find the right doctor for you.

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    Baylor Scott & White Medical Center - Temple
    Baylor Scott & White Medical Center - Temple - When it comes to the sleep study at Scott and White, the beds are so comfortable.

    When it comes to the sleep study at Scott and White, the beds are so comfortable.

    Baylor Scott & White Medical Center - Temple

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    Thumbs Up Compliance - laboratorytesting - Updated May 2026

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