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    Thumbs Up Compliance

    4.0 (7 reviews)
    Closed • 9:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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    1 year ago

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    Lauren W.

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    5 years ago

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    10 years ago

    Nice people who really know what they are doing. Dr. Bolton is a great doctor who has been in Temple for years.

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    11 years ago

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    Baylor Scott & White Health Center For Diagnostic Medicine

    Baylor Scott & White Health Center For Diagnostic Medicine

    2.1(7 reviews)
    3.0 mi

    Dr. Walker was great! Very personable and a pleasure to talk to. My appointment was on time, so ai…read moredidn't have to wait a long time or past my appointment time. One downside is that I didn't need to drive to Temple for a pre-op appt, and I wish my local clinic was an option for that. Especially because I had to drive longer than I was actually seen for.

    The Temple clinics are the absolute worst in patient care. First in July of 2025 I had an…read moreappointment scheduled for a procedure. I called multiple times for pre-operative instructions and was told that they would call me the day before the procedure to go over that. Turned out I needed to stop talking a medication three days before, according to their anesthetist, despite having multiple procedures this year at Scott & White in College Station, without any mention of this need. Today I arrived for my appointment and because they've stopped taking cash, they told me to call the business office to get a same day financial waiver so that I could pay the copay once I deposited my cash. The business office told me they couldn't help me unless the appointment was made the same day. It took ten minutes to get a person on the phone, and then they hung up on me, so I had to call again. By the time I got to the person who was supposed to be able to help, it was my appointment time. So I scrambled to try to get someone to send me the money to pay electronically, but it was too late. I've waited three months for this specialist visit, and driven two hours to get here. Plus, I have insurance, which they were charging my insurance company over $300 for the visit. So they would rather have an empty appointment slot and receive $0 than make an accommodation and get me in to see the doctor. Save yourself the added stress and raised blood pressure and just go to Houston. The doctors are better and the office staff actually act like they care just a little bit.

    King's Daughters Clinic

    King's Daughters Clinic

    3.0(2 reviews)
    2.4 mi

    I have been going to Family Practice and Pediatrics at King's Daughters Clinic for over 18 years…read moreand they are absolutely wonderful!! They are very compassionate and really care about their patients. I highly recommend this clinic for medical help.

    I have to preface this by saying the medical care I receive at this clinic from physicians and…read morestaff is great. However, since changing to Little River Health Care, the billing department has gone from bad to horrible. If you have an overpayment, they don't send a statement telling you (you have to find out accidentally like they don't want you to know about it) and they refuse to refund it. I've been trying for 9 months to have my overpayment refunded and they keep finding excuses to not return it. Then I am told it will take a minimum of 12 weeks to process the refund after they agree to it. Also, it is now taking months for insurance payments to be credited to your account (I'm still waiting on a December payment to be credited and it's May). Unfortunately, because of the billing frustration, I can't return to this clinic. There are too many other options for medical care to have to deal with this billing department. More... I had a well-woman visit (my last at this clinic) where lab work was done. After a month, I called to find out why I had not received the results (in the past, a copy has come in the mail). I was told they could tell me over the phone if I was in normal ranges but if I wanted a copy, I would have to fill out paperwork and pay $25 to receive my results. So it's my blood, I paid to have it tested and if I want to see the results, have to pay an additional $26. I said it is a ridiculous policy and was told "That's how Little River Healthcare is structured." Another reason to go elsewhere.

    Baylor Scott & White Medical Center - Temple

    Baylor Scott & White Medical Center - Temple

    1.7(191 reviews)
    2.9 mi

    I had to get an echocardiogram today and the care provided by Rebecca White in the cardio…read moredepartment was absolutely exemplary. She took her time to help me better understand my scans and what I was looking at. It gave me a clearer picture on my Pulmonary Arterial Hypertention. She is genuine , kind, and so easy to talk to during the moments of uncertainty. Temple Tx has grade A+ employees. Thank you Rebecca

    Baylor Scott & White is a lot like the faucets on a cheap kitchen sink: HOT and COLD, with no…read morewarning and apparently no adult supervising the plumbing. When they're hot, they're magnificent. I have received what I would call the gold standard of medical care there--competent, compassionate people doing difficult work exceptionally well. Five stars. No hesitation. And then the handle swings the other direction. My latest adventure began with a broken bone that would benefit from the quaint old medical practice known as treatment. I drove in for an appointment Baylor Scott & White had scheduled, only to be informed that the doctor they scheduled me with doesn't do hands. Excellent. Apparently somewhere in the machinery of modern medicine, I had failed to verify that the specialist selected by the hospital was, in fact, a specialist capable of treating the body part attached to my arm. So I was sent home to await a call from the on-call doctor so I could be rescheduled. Five hours later: silence. I can only assume the orthopedic emergency command center suffered a catastrophic communications failure--or somebody's tee time came up. The final accounting: an 80-mile round trip and roughly four hours burned out of the finite supply of life allotted to me, all to discover that the doctor I had been sent to was the wrong doctor. Then we arrive at the grievance process, where the comedy becomes almost artistic. The Patient Rights material cheerfully encourages patients to file grievances with the "clinical manager." Wonderful. Who is the clinical manager? Apparently this is classified information. The person is not identified anywhere I can find. Then there is Patient Advocacy, a department that appears to function less like an advocacy office and more like an astronomical black hole: complaints enter, light bends, time stops, and nothing ever comes back out. I have some experience with this phenomenon. I'm still waiting for a meaningful response to complaints I raised roughly three months ago. At this point, I'm not sure whether they're investigating them or aging them in oak barrels. And that is the maddening thing about Baylor Scott & White. Parts of this enormous medical machine are superb. You encounter nurses, doctors, technicians, and staff who leave you genuinely grateful such people chose medicine. They are skilled, kind, attentive, and worth every one of those five stars. Then, without warning, you wander through another door and find yourself trapped in a bureaucratic fever dream where appointments lead to doctors who don't treat your injury, nobody seems responsible for anything, and "patient advocacy" has all the responsiveness of a mailbox painted onto a brick wall. So how do I rate Baylor Scott & White? That's easy. Five stars when they're hot. One star when they're cold. And God help you if you turn the faucet expecting one and get the other.

    Photos
    Baylor Scott & White Medical Center - Temple - When it comes to the sleep study at Scott and White, the beds are so comfortable.

    When it comes to the sleep study at Scott and White, the beds are so comfortable.

    Baylor Scott & White Medical Center - Temple
    Baylor Scott & White Medical Center - Temple

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    Thumbs Up Compliance - laboratorytesting - Updated September 2026

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