Phlebotomists are great! Never have a bruise after I leave here. And they are so nice.read more

I called to make an appointment and the woman was so hateful and belittled me for not knowing if my…read moreson had tricare prime or select. We literally just switched over and I forgot! She told me she could not believe I called without knowing and kept going around in circles making me feel like an idiot. I decided to take my business elsewhere and travel the distance to a clinic in Killeen. I will never recommend this place. Teach your people to be a little more decent.

Was a patient of this medical facility for almost 2 years due to a traumatic work injury initially…read morewhen I became a patient the group was known as Federal comp and wellness and I was extremely satisfied with the amount of care and knowledge that my assigned doctor gave me. I worked one on one with the same doctor over a course of almost 2 years before this medical group was bought out and became CENTEX. AFTER THE CLINIC BECAME CENTEX the service and attention that I was used to receiving completely disappeared I showed up to a follow-up appointment to learn that the doctor that I had been working with closely for two years had retired and I received no notification not through my patient portal through email through postal mail or through personal email not even a phone call not to mention during their migration to this new owner ship they changed the software 50 used to manage their scheduling and patient portal access. They scheduled follow-up visits for me using their old software and when I arrived on the date and time of my appointment there was no record of it I was literally turned away because of one of their software programming errors. I guess everybody was too excited to have their new ownership their new titles their new schedules their new office their new incomes to make sure that the patients were still being taken care of. A complete stranger to my case was assigned as my attending physician and after having one office visit with him it was blatantly clear that he had zero knowledge or understanding of what my history was the plan that myself and my recently retired attentive doctor had so closely worked on for 2 years together. It was obvious that there was zero communication between the people riding up handling administrative duties and the faces in the clinic talking to the patients for example my case administrator had written of a medical narrative to supply to the Department of Labor detailing this seriousness and the status of my work injury and that I was at that point in time partially temporarily disabled. 2 Days later I am surprised with my new doctor who has no idea what's going on with me I doubt he even knew what part of my body was injured and he made an official report deeming me ready to return to work whole time after I was told More physical therapy was ordered for another three more months and that the administrative individuals employed by his own office painted a very different picture just 2 days before. Talk about embarrassing and incompetent and infuriating. I expressed my dissatisfaction to this doctor and at my next visit I was assigned yet another doctor who was a spunky rude little girl. I never went back and she screwed up my paperwork too they ended up compromising my compensation in which I ended up having to appeal which took months and a lot of time and effort on my own while still suffering from my work injury.

This could not be a worse managed facility. The scheduler/receptionist has zero care I for the…read morecustomer/patient. She scheduled me an appointment when the doctor was not even in office. So if you are person that has to work or has any commitments at all, stay away from this place.

I had a great experience with Girling home health care system. I was in need of service for a…read moreconsultation at the time for a home health aid. I didn't have a honest health aid and they were able to provide me services I desperately needed for my Father.

I had used Girling up until last week, when my insurance switched from one to another. I had the…read moresame healthcare worker waiting for the switch. 1st - they never informed me of the switch and 2nd as a person legal blind, they told the girl, but didn't tell me. 2. On Monday, I found out that I no longer had an aid. Since I have cancer, this was a problem. 3. I finally found who to contact on my insurance, and they called Girling on Friday, to switch me over. Girling told them, they no longer had any workers available. Mind you. Their worker was volunteering her time to help me get the insurance company to fax Girling. They lied. They lied to the insurance worker, they lied to me, they lied to their employee. The woman's name is Angie who lied to me. I wouldn't recommend them. Any company that lies to their customer, their workers, and the insurance company, is not really out to do good business.

I recently had a root canal done (first time ever) and Dr. Thayer and his staff were very welcoming…read moreand warm. I was able to get an appointment within 24 hours via a referral from my primary dentist. The office space is clean and well decorated. Dr. Thayer explained the procedure - what was going to happen, level of pain, follow-up (if needed), and how long it should take. They try to make you as comfortable as possible, and provide TV with headphones to help with distractions from the sound of the dental instruments. 10/10 would recommend.

I normally do not like going to new dentists or doing reviews but I was blown away with the service…read moreI received. I had what I perceived to be an emergency that I needed resolved immediately. I had a trip planned that would have been a disaster if I had to cancel and the staff made it happen in 2 days. I was seen and the procedure was explained by Dr Thayer. During the procedure he checked in and let me know what was going on as well. Dr Thayer called me later on in the evening on my cell phone to check on how I was feeling. He asked my pain level and told me to follow up with him on his cell phone if I wasn't better in a couple of days. Now I have seen the same dentist for over 20 years and never received a call from them after any procedure to check on my wellbeing. I am overly impressed and I will always recommend this Dr. we always remember the negative experiences but we don't always highlight the positive. This office exceeded my expectations and the doctor (even though he took my money) is amazing!

Dr.Clark has been amazing for my family for the past four years. He has always been there when any…read moreissues pop up and is very flexible with doing virtual or in person appointments. They are the best!

Wow staff at Pathfinders -poor patient care. For a Mental health facility the clerk managing my…read morephone call was rude. I made a request for an appointment online, received a call back promptly. When I called for an appointment I was told no appointments available. Okay no worries. Then ten days later I get another call asking to call for an appointment. Called and told that I would have to be placed on a waiting list. The previous clerk told me incorrectly. Waiting list specifics, no end in sight. No idea if it could take years to see a therapist . Her attitude was so sad too bad for you. No wonder our mental health system is in a sad state.

From the moment you walk in to Smile Magic of Killeen you're greeted by smiling faces, which isn't…read morealways easy to discern in this time of face masks. Every single member of the team is kind, patient, professional, confident and great at their job. The office is comfortable, clean and very kid friendly. I took my five year old son in today for a fairly rigorous dental procedure with Dr. Winter. I'd felt so anxious about the appointment knowing how much my son dislikes even the suggestion of going to the dentist. But despite the anxiety and stress surrounding the appointment, Dr. Winter and his amazing team kept us all call and reassured. The procedure was smooth and our time there was pleasant! We left with a few less teeth, but a huge appreciation for Dr. Winter and his team, plus a few goodies to boot! Thank you to Smile Magic of Killeen!

If I could give a negative I would. I wanted to go here because of the ratings. i'm upset I had to…read morewait a month and half to get the initial appt, they rescheduled me because THEY WERE SHORT STAFFED. Then they call me talking about their sensors are messed up and I need to wait 2 MORE WEEKS. I work at a hospital it's not easy to get PTO and have it switched because of something like this. Now I can't even go at all.

My husband and I continue seeing Dr. Arisco twice a year for our dental needs. Pricing is very…read morefair and they don't try to push unnecessary 'stuff' on you (I do not have dental insurance). The drive's a bit of a pain, but we tried a few dentists here in Austin and just were not satisfied. Will continue driving north twice a year for the foreseeable future!! :) 10/30/2013 ~ Original post LOVE Dr Arisco and his staff! Saw him the 8 years I lived in the Temple area and never had a bad experience. Know all his staff well. When I had an urgent problem they saw me quick. Also, when a co-worker had a visiting family member in town who did not have insurance, they saw her for a very fair price. She had not considered a 'good' dentist because she thought it would cost too much. It did not, and she and her sister were able to be seen & very pleased with the care they received. Would never have left if I hadn't moved just too far away to keep going. Takes you back to personalized family dentistry at its finest! :) Viki

After a horrible experience with another dr. at S&W, I refused to go the dr. again for a year. My…read morewife added me to her insurance, and I was able to go to Kings Daughter and fortunate enough to see Dr. Mattson. She restored my faith in doctors, and helped me tremendously. When I went in I had lost 50 lbs . (180-130lbs, 5'11") and it was painful even to drink water. My Dr. at S&W was an incompetent idiot and saw me as a commodity instead of a patient. Her only concern wasn't my health, but how much money she could make off of me. Dr. Mattson quickly realized I had GERD and put me on Nexium which immediately ended several years of pain. She discovered I had diabetes, high blood pressure and a few other problems, She also took me seriously and referred me to a neurologist who diagnosed me with early onset Parkinson's Disease. My previous doctor at S&W hadn't noticed any of those things, would not listen to me, didn't care and told me I just wanted drugs. I never imagined a doctor could change your life so much for the better or worse. I appreciate so much that doctor Mattson was there to help me improve my quality of life. Dr. Mattson is one of the most pleasant, down to earth doctors I've ever met. Occasionally I had to wait to see the doctor as she was running late, but that never bothered me because I knew that when it was my turn, I would have Dr. Mattson's full attention for as long as I needed it, too. This isn't a doctor that rushes in, gives you antibiotics or something and herds you back out in five minutes; this is a doctor who really cares and actually listens. I don't see dr. Mattson much anymore because she is nearly impossible to get in to see. Word has spread about how wonderful she is, and she is extremely busy. When I do get to see her, it always makes me happy just to see her friendly smile. Over the years, I have shared a lot of laughs and tears in her office, and I will always appreciate Dr. Mattson for not only being a great doctor; but also a great woman