I reserved a mini excavator to be picked up on sat morning and they were prepared. They had a…read moretrailer,receiver, and machine waiting for me. Jim (owner) personally helped me hook up and gave me tips on the machine. I will definitely be renting from them for all my rental needs. Thanks Rental Pros!!!!!

From the owner: Products: Skid Loaders, Mini Excavators, Trenchers, Lawn…read moreTractors, Jack Hammers, Garden Tillers, Cement Mixers, Sewer Machines, Lawn Aerators, Thatchers, Appliance Dollies, Lawn Rollers, Wallpaper Steamers, Portable Building For Sale, Lofted Barn, Lofted Garden Barn, Utility Sheds For Sale, Garden Shed, Sheds, Tables, Canopy, Chairs. Services: Equipment Rental Services, Inflatable House & Bouncy House Rentals, Part Rentals, Serving The Illinois Valley, Delivery Available For Surrounding Areas, Pick-Up Available Brands: Marten Portable Buildings, Marten Authorized Dealers, Bobcat. Location Notes: Near Farm & Fleet.

Have rented trailers from R&P for several years now. Always friendly, always fast. Recently, had…read morean issue that resulted in damage to my tailgate. The comment I wanted to make was they took ownership and had my tailgate repaired. I wanted to let you folks know that there are good people here and they provide a great service and stand behind what they sell. Definitely recommend you rent from them.

I just purchased the parts to do a 3 axle trailer brake job, I got most of the Parts from R&P and…read morenext time will get all. Mostly went without a problem but when a problem happened It has been a long time since I can say it was handled as well as this company handled it, Josh and Amy were so quick to correct UPS screw up and got me the right and missing parts very fast and no hassle about who was to blame, I had the problems in just a couple days. From Now on R&P will be who I recommend and tell all my friends and business relations about !!!!! THANKS THANKS THANKS !!!!!!

Terrible customer service. Tried to make payment said they couldn't get into system, made payment…read moreonline...wanted to close account and move my stuff said they could not close the account the system wasn't pulling up my information and then charged me for the next month. Ohh and it all came with an attitude from the person "helping me."

I came in 2 years ago and got a fantastic deal on a 5X6 Trailer from Cargo Mate, and have been…read moreusing it ever since no problems no rust. Fast forward to 4 Months ago: I called Rich (manager), and informed him that we are growing and needed a bigger trailer and soon, we would need more. He was happy for me, and loves to see business grow. He is extremely nice, great salesman but it's important for customers to know what ACTUALLY happens AFTER you make your purchase. We purchased a 6X12 trailer which I assumed to be another Cargo Mate, but AFTER doing all the paperwork I was informed it was not in fact a Cargo Mate but a Commander. Big Tex Trailer World recently got bought out and started manufacturing lower end trailers according to Rich, THATS why I was getting such a "good deal." Within the first 5 minutes of driving off with the trailer I experienced a wheel hub wobble and flickering lights. When I brought it back, they gave me the runaround and told me "That's what it's supposed to do." After going back and forth and going to a different trailer place, they told me the wheel hub was in fact bent. It only took 3 hours of arguing until he "warrantied" out the hub-something I shouldn't have even had an issue with given that before signing I was told I have a no hassle "bumper to bumper" warranty coverage. Awesome, I got it replaced. 2 months later my leaf springs completely snap with the trailer not even close to hauling full capacity. I called them 3 times-all 3 times I got the same response: "I'll have to look up the warranty information and I will call you back." Still haven't heard back. I wish this company all the luck-they are extremely nice to your face and are really good at convincing you you're getting a good deal-but BEWARE. This Commander rust bucket won't even sell for half the value of what I paid-a 2019 should not be in this terrible of condition compared to my Cargo Mate. Good luck keeping customers with this type of quality.

Was looking for a particular trailer at the start of the landscape season that was practically…read morenon-existent with surrounding trailer manufacturers and retailers. Other companies I contacted simply told me they could not obtain the trailer nor did they have any information as to when they might be available. Big Tex in Homer Glen went out of their way to contact manufacturers individually, comparable trailer brand reps and other resources within their network to set me up with the best fit for my specs. I appreciate the customer service and effort put in by these guys and was refreshed to deal with a company that cared as much as I did about ending up with the right product. Thank you !

Jim is very knowledgeable! We've used him a few times in the last couple of weeks to have our sewer…read moreline snaked. The first time he was out, he used a camera to show us how bad of shape our pipe was in. We had to have the difficult conversation that a whole new line was needed. He sat us down and went over everything in great detail. He started the replacement at 8am and was totally done replacing our whole sewer line by 4pm. It was a HUGE job, but he did it quickly and perfectly! We are VERY happy with the results and recommend him to everyone we talk to!

From the owner: Hello! My name is Jim. I’ve been doing septic work for about 27 years. I have experience with all…read morekinds of septic systems from basic to advanced. I also do some sewer work. I can help you with cable rodding, camera inspecting, locating, repairing of your current septic system or installation of a new septic system. I also do septic inspections. Give me a call at 815-201-4211. I look forward to helping you out!