Thrive on Counseling

4.2 (5 reviews)

Counseling & Mental Health

Closed • 9:00 am - 5:00 pm

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Thrive on Counseling - Counseling & Mental Health Near Me - Richland, Washington

Thrive on Counseling - Waiting room and restroom with nobody running anything at the front desk - Counseling & Mental Health Near Me - Richland, Washington

Thrive on Counseling - Inner door entrance with offices down the hall - Counseling & Mental Health Near Me - Richland, Washington

Thrive on Counseling - Entrance with inner door entrance to waiting room from the outside door - Counseling & Mental Health Near Me - Richland, Washington

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Vanessa C.

2 months ago

They have helped me with my mental health like ptsd and anxiety and a small amount of depression and friendly and very helpful. I highly recommend three rivers therapy. read more

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Blaine L.

1 year ago

Red Flags all the way! Yeah, just NO with this place.. Stephanie K. at Thrive On Counseling is so unprofessional !! Negative -5 Stars After waiting on a waiting list since January 2025 they contacted in March 2025 to see my availability for today 3/19 at specifically 1pm. I return their email on 3/6 saying I was available today for 3/19 1pm. Last week I start getting notifications of all of their E- Form information and paperwork to fill out before coming in. So I filled those all out over the weekend .. (which is some really private information btw) before my appointment today. Except the cc one bc it was going through insurance. I arrive 12:50pm. From the outside door, the inside office door to the lobby is clearly open to the waiting lobby. I see the sign on the wall just before to ring the electronic bell and take a seat she will come out when she's ready. So I do that.. 1push and took a seat. I noticed at this point nobody else was there not even a receptionist at the front desk.. Clock ticks to 1:15 after still nothing.. It takes about 30 minutes total for her to come out from the time I arrive. She comes out from one of the back rooms from down the hallway.. But continues straight over directly partially behind the wall by the bathroom -seen in the pic. (see pic #3 right side right before the restroom) So behind a wall mind you... to grab a folder off the wall and communicate with a wall there. At this point she claims she said, *which was more of an head down mumbling from her.. Are you waiting for Dave? Well, it sounded like she said, Are You Ready Today? ...Like are your ready for this? My reply was yes because I was ready ..Today. She then proceeds to go to the back rooms again ..but there's no indication to follow her. I'm thinking hm ok, well.. maybe she needs to prep my file before actually coming out to get me from the waiting room. So then, it's about 10 mins now till 2pm almost a full hour of the specific time and day they specifically asked me to specify to them that I was indeed available at that time and date. Now this old gentleman comes in the business and says, Oh did you ring the bell? I say yes a couple 2x. Once when I got there at 12:50.. and once at 1:30pm. She came out at like 30m after I got there ..mumbles about Today, Dave, Day, whatever.. from clear across the room with her head down and went back down the hall to her office. So explaining to him I let some time tick away.. l then got up and rang the electric bell 1more time with 1push again- total of twice. He replies well, she probably knows you're here then.. Meanwhile, in the middle of all that I gave them a phone call. That went to voicemail mail- no receptionist or anybody working in the front desk. I did leave it saying like , hi, I'm in the lobby rn trying to see about my appointment I'm supposed to have at 1pm today? But nobody has been out here or helpful? Wondering what's going on with this? The older man that didn't really know what to do so he took off down the hallway to his own office. My last email message I sent Thrive On Counseling was to confirm yes I WAS indeed available Today on the 19th at 1 PM --which is a very specific day and time for them to see if I'm indeed available don't yah think? I confirmed and did that 3weeks prior.. They also sent me the E-Forms to complete last week ..and now I'm just sitting out here in the lobby for an hour since it was a very specific request on the day and time. The real kicker at this point as she has to come out of the back rooms again to the lobby again to use the restroom. Which is directly 5feet out facing the waiting room which is now 2PM. As she's totally ignoring me this time. She basically tries to proceed through the restroom doorway when I say.., Umm ..hi I've been waiting for my appointment today?? It was supposed to start at 1pm? She immediately gets super snappy and says that was never confirmed!!! At which point I say Wow.. ok, you know what.. I'm not gonna come here at all.. She continues her full on snappy attitude and says Fine!!!Then tries to shut the bathroom door before I can say anything else.. like ie how unprofessional that really is.. She was very clearly exhibiting a powder keg toxic behavioral mentality response towards someone that she doesn't even know yet.. A person that took the step in their life to seek help, counseling, seeking her professional advice, services, support, and you're the person going to be my therapist? Ohhhh Helllll Nooo!!!! So ..I just stood up and walked out the front door. ..Gladly, with that ridiculous unprofessional attitude and full on snarky demeanor. I would never go back to Thrive On Counseling or Stephanie K for anything this place is pure garbage. Never recommending her services or Thrive On Counseling in Richland ever to anyone as her behavior as a professional is ridiculous. SMH read more

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Krissy T.

1 year ago

Excellent therapist! She will be with you every step of the way. I would highly recommen for all areas of need.

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Kristen D.

3 years ago

Highly recommend! Very knowledgeable and person centered. Always willing to meet her clients' needs with changing schedules whenever possible. read more

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Krissy T.

3 years ago

Always ready to listen and is great at teaching those new to me skills so I can add to the tools needed to deal with or overcome life's speed bumps read more

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More info about Thrive on Counseling

718 Jadwin Ave
Richland, WA 99352
Directions
(509) 521-7833
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Hours

What time does Thrive on Counseling open?

Thrive on Counseling opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday and Friday.

What time does Thrive on Counseling close?

Thrive on Counseling closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Thrive on Counseling is closed on Saturday and Sunday.

Mon-Fri 9:00 AM - 5:00 PMSat-Sun Closed

Payment methods

Does Thrive on Counseling accept insurance?

Yes, Thrive on Counseling accepts insurance.

Does Thrive on Counseling take credit cards?

Yes, Thrive on Counseling takes credit cards.

Other Amenities

Does Thrive on Counseling have free WiFi?

Yes, Thrive on Counseling has free WiFi.

From the Business

Specialties

Stephanie is a LMHC, MHP, SUDP, Dual Diagnosis psychotherapist, as well as a Mental Health Specialist, Child Mental Health Specialist, Geriatric Mental Health Specialist, Ethnic Minority Mental Health Specialist, Disability Mental Health Specialist. As a psychotherapist, my goal is to help you uncover your true potential and lead a life that is worth celebrating. While we can't change difficult situations of the past, we can work together to better understand and resolve challenges in your life. By applying specific therapeutic approaches and techniques, we will unearth long-standing behavior patterns or negative perceptions that may be holding you back from experiencing a more fulfilling and meaningful life, and incorporate coping skills. If you're looking for extra support and guidance through a challenging situation or you're just ready to move in a new direction in your life, I look forward to working with you to achieve your goals. Please call or email for an individual, couples or family therapy consultation today. I work with children ages 2 through Adults. I also specialize working as a dual diagnosis therapist (mental health/drug and alcohol addiction), Reunification Therapy, attachment disorders, and co-parenting. Additionally, I work with athletes that are struggling with their athletic involvement and help them through mental fitness to find their way back to optimal performance in their personal and athletic life. I present training and presentations.

Meet the Business Owner: Stephanie ..

Stephanie is dual licensed in mental health as well as substance use disorders.

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Explore benefits

ERINSPIRATIONAL with Erin Gallagher

5.0

(20 reviews)

1.7 mi

Erin changed my life…read more I found her in the middle of a divorce, a spiritual awakening, and one of the most confusing seasons of my life. I felt overwhelmed by what I was experiencing and desperately needed someone who could help me make sense of it. Erin did exactly that. She helped me put words to experiences I had carried my entire life but never fully understood. Through her Akashic work and practitioner training, I developed a much deeper understanding of my intuition, my spiritual gifts, and my purpose. Her guidance was especially invaluable as I learned that both my daughter and I are high-masking, high-functioning AuDHD. Erin helped me integrate both the spiritual and practical aspects of that discovery in a way that brought tremendous healing, self-acceptance, and clarity. Most importantly, she helped me feel seen. She helped me understand that many of the things I had felt alone in were not things I needed to fear or hide from. Time and time again, she offered wisdom, perspective, and validation that allowed me to move forward with greater confidence and trust in myself. I genuinely don't know where I'd be without her guidance. If you've ever felt different, overwhelmed, spiritually curious, or disconnected from your own gifts, Erin has an incredible ability to help you find your way back to yourself.

I have known Erin for several years and she was the person who opened the portal for me to connect…read morewith my own spirituality in a much deeper way. Not because she ever told me to, but because she just opened the portal for me in a silent and neutral way, and when I was ready I placed a hand inside, and then eventually an arm, and gradually my whole body and self, when I was ready. I was called to have a session with Erin this month to address something that is quite sensitive in nature. Something I have worked with other coaches and a therapist on and tried many other approaches. As I shared with her, it is the only thing in life that I fear I cannot overcome. There was another issue that I considered bringing up as it may be related, but it is very deeply buried in shame and pain and I decided prior to the session not to bring it up. During our session, without me saying anything, Erin brought up the exact topic that I was hiding, almost in identical words. She brought it up in a neutral way that felt effortless. She had just had a conversation with a friend of hers about the very topic that I had decided to keep buried. I know that Spirit was working through her again to open the door for me to step into healing. So I shared my own deeply buried feelings with her. The way Erin addresses emotions, even the most difficult ones, from a place of neutrality and observation is absolutely revolutionary for anyone who is dealing with shame or addiction. I believe her own journey is exactly what has gifted her with this skill. Thank you Erin, for everything you have gone through in your own life in order to be able to offer this level of healing to the world. I see it as a true sacrifice that your soul made in order to help others. Your gifts are truly Divine and magical.

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Amy Alvarado, LICSW

3.7

(3 reviews)

0.1 mi

Amy has helped me navigate some difficult times in my life. She is always available and willing to…read morehelp. She truly listens and provides good feedback.

I waited to see her almost 1 month. Drove to address online,…read morethe people said she moved, left her 3 messages, no one called, why are you a counselor????

Emmaus Counseling Center

1.0

(1 review)

0.7 mi

Initially I had recommended my family go here for behavioral health support. Unfortunately…read moreyesterday's telephone call made me rethink my decision to refer my family. I am aware of no show policies as I too work as a mental health provider, however if a provider says they have an appointment then they need to be on the call for that appointment or inform their patient if they cannot make the appointment. I was made aware there were a few no shows for various reasons on the part of the patient however when my sibling called to follow up the receptionist who I believe is named Francis she told my sibling her therapist "she closed the case and does not want to work with you anymore." The comment made is extremely unprofessional, unkind, and unethical for a number of reasons. Also, when asked if my sibling could be re-assigned to another provider I was informed she couldn't. I asked if this was apart of their policy and Francis told me "No, they just don't want to see her." People seek BH/MH support to be supported, not to be spoken to in a disrespectful manner. If you are choosing to work their be supportive and helpful, not rude. Also, when making decisions don't base it off of your own opinion base it off of policy. If providers and staff are choosing to work here educate yourself, be mindful and sensitive to the population of people you are serving. Lastly, don't give authorization numbers while on the phone with someone, this is unprofessional. I hope no one else has been treated in this manner. Do better Emmaus.

From the owner: We believe that effective counseling embraces the integration of the physical, psychological,…read moresocial, and spiritual aspects of personal, family and community life. The counselor guides the individual to wellness and wholeness by promoting physical health, emotional wellbeing, healthy relationships and spiritual maturity. We perform this function in a way that is clinically sound and informed by our Christian worldview.

Sisu Health Clinic

1.0

(1 review)

0.5 mi

I wish I would have read the reviews before joining Sisu Health in Richland, WA. I submitted my…read moremembership agreement late Aug-25, paid the joining and Sep-25 membership fees ($300), tried to make an appt. which took a couple of weeks. Show up for said appt. on Oct. 1 only to be told that I was never on the books. The lady at the front desk was rude and condescending and insisted that it was my fault because I could not tell her who I made the appt. with or show her any proof of making the appt. Rescheduled for two weeks out. Called to confirm my appt. the day before only to be told that the practice has "decided to not more forward with establishing care" due to "concerns about maintaining a calm, professional, and respectful environment for both patient and staff." Do these same policies apply to the staff? Because the lady I dealt with was a bully and did not appear to want to help me. They said they were going to refund the fees I had already paid but only return $300 of the $450 paid. I never received any care beyond the pitch given to me in the consultation to sell the broken promises of DPC services! Had I not contacted them to confirm my Oct. 14 appt., I probably would not have known about my denial of membership until I had taken off work to go to my appt. and was standing face to face with a rude front desk attendant! 2.5 months of my time and money WASTED!!!

Riverwalk Counseling

1.0

(2 reviews)

0.4 mi

Terrible marriage therapist! She shares her own personal experiences during sessions and has no…read moreidea how mental illness is treated. Go to a proper therapist in the Tri Cities!!

My husband met with Aphrodite today. In honest sharing f his thoughts, he said she openly laughed…read moreat him!!! And asked "How'd that go for you?" What "professional" does that????? Thanks for making him now want to avoid getting help. You should be absolutely ashamed of yourself!!!!

Therapy Solutions

3.5

(6 reviews)

3.4 mi

It's refreshing to find a place where you're treated like a person, not just another appointment…read more Highly recommend!

YOu won't find a more complete and caring staff than at Therapy Solutions. Owner Sara Nelson has…read moreTHE MOST motivated practice. They spend an entire hour with each and every client. They address you and your specific needs. I've been there for a bad knee (2015) , broken rib ( 016), and lymphedema now. I see ever single provider there, they all know their business donw to a T. I've never felt more cared for. It's now your average PT practice, It's reaches much further than that. The have indiviual programs for women's health. They are constantly coming up with new and better stratagies.

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Beautiful location river views out our front windows!

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Front Entrance of our clinic

Oasis Physical Therapy & Sports Rehab

4.4

(14 reviews)

2.2 mi

Every visit has been right on target. They know exactly what they are targeting and get to work on…read moreit. The entire staff is so professional and caring. My visit today I could see that results were in my future!! Thank you to everyone single one you at Oasis!! Happy 4th. 250

The care was ok at the Richland location, however, my issue is with the billing dept. Oasis does…read morenot bill in house, but is processed through upstream rehabilitation. I have only received 1 invoice, I have requested via email and by telephone, but have yet to receive one. When I attempted to call on multiple occasions, you are put on an immediate hold for anywhere from 10-30 minutes. After multiple attempts, I did get through, the woman explained my bill had gone up since the last bill, for a service that had not been billed yet. I did explain I emailed and did not receive a response, but I had not received any updated invoices with new charges or my payments. She indicated she would start sending. I received services in 2024 and have yet to receive another invoice. I have made a couple additional payments, but again I am not receiving an invoice to see that they are being applied, etc. I have again sent several emails and attempted to call and be on hold, but did not receive responses, until today I was called by a collection agency! I contacted the Better Business Bureau and am finally contacted by Upstream Rehabilitation to state that I made a verbal agreement to pay. I said I did not make a verbal agreement, what I stated was I would make payments as I received invoices. I believe I have the right to know what charges were applied, what insurance has covered and how my payments are applied to account. If you go to Upstream Rehabilitation you will see most reviews are the same as mine. This feels like a scam to send to collections by not answering emails or calls or providing invoices reflecting payments, balances or what was billed through and accepted by insurance. BE AWARE if you receive services as Oasis, you will be billed through Upstream Rehabilitation. Update: Upstream Rehabilitation never responded to Better Business Bureau From: BBB Serving Central & South Alabama To: Subject: This complaint has been closed without response from the business Dear : This message is in regard to your complaint submitted on 5/2/2025 against Upstream Rehabilitation, Inc.. Your complaint was assigned ID . Your Better Business Bureau (BBB) has made several attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. If the company has contacted you directly and resolved this complaint, please let us know. Should we receive a resolution in the future, we will let you know. BBB develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the Business Profile. BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter. Sincerely, Dispute Resolution complaints@csal.bbb.org

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Peak Performance Physical Therapy

5.0

(4 reviews)

3.2 mi

The instructors made each workout specialized to your own needs. The best part was that the…read moreworkouts progressed in difficulty as the weeks went by, such that you could see incremental progress in your fitness. It was very encouraging to see progress and, at the same time, learn new skills from experts that may be applied to the daily routine. Overall, the experience was phenomenal, and I highly recommend Peak Performance Physical Therapy to anyone!

Peak Performance most certainly lived up to its name. These folks are great. I was unsure of the…read morepossibility of rehabilitation as I have had back surgery and issues for quite a few years now. Peak Performance was thorough and focused on my rehabilitation. The exercises they prescribed were the answer to my ability to return to a very active life. Thanks Peak Performance!

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Kirsten our physical therapy assistant practicing on the Red Cord

Training for our student athletes.

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Therapeutic Associates Richland Physical Therapy

5.0

(3 reviews)

0.5 mi

I been going here for years as I degrade and Chris and her team always keep the place clean, follow…read moreall the COVID guidelines and are very good at customizing a program to help your need. That seems hard to get now-a-days and I really respect them

I have twice needed physical therapy to treat lower back issues. The first time was many years…read moreago, and after only a few sessions, the problems with my back were resolved. Recently, I returned to begin rebuilding strength in my back after suffering a ruptured disc. After a thorough evaluation of my condition, they started me on a program to build up areas where I was lacking in strength. All of the staff are very friendly and encouraging, and I really look forward to my sessions. Thanks to everyone at Therapeutic Associates, my recovery is rolling along and I expect to be back to my old self in no time.

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Therapeutic Associates Richland Physical Therapy

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Therapy Solutions

3.5

(6 reviews)

3.4 mi

It's refreshing to find a place where you're treated like a person, not just another appointment…read more Highly recommend!

Photos

Beautiful location river views out our front windows!

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Front Entrance of our clinic

StretchLab

4.0

(4 reviews)

5.6 mi

I so look forward to my weekly stretches! As someone who travels frequently for work, it's a great…read morereset physically and mentally. Alex and Ben are both phenomenal and do a fantastic job identifying and targeting problem areas while keeping conversation smooth and enjoyable. Highly recommend!

I just got home from another stretch session at stretch lab Kennewick, I can't tell you the amount…read moreof relief it gives me to visit this place.\n It's so amazing. It's such a great idea. For assisted stretching. The best physical therapy and occupational therapy I've ever experienced, effective.

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