I thought Zach McNair was a knowledgeable PA who took the time to listen and describe his medical…read morediagnosis. I recommend requesting him if you come here.

Walked in to be seen and as soon as I got in the door, the reception said that there were no…read moreDoctors or nurses working.

The care I received at Three Rivers Care was stellar! I was here from Colorado and didn't know…read morewhere to go or what to expect. The staff was kind, accommodating, with knowledge of all the aspects of a first-rate clinic. Front reception, Vitals, an office visit with a great P.A., as well as x-rays. I was completely satisfied with all they had done for me and with a comforting manner. I honestly couldn't ask for more. Nice to know that such a great facility exists here in the Tri-Cities area.

The wait was a little ridiculous there were only two other people in the waiting room and I sat…read morethere almost two hours, but they got results of my tests super fast and were super nice, the front desk lady (Leah I think was her name) was super super nice.

Odd review.... Emergency Room, Father got the flu having COPD got mild pneumonia. Waiting in the ER…read morelobby got a Milky Way (I believe $2.75) the vending machine rips you off. Gave it a $5 bill, got 2 $1 coins in change (Pictured). This is a class action lawsuit waiting to happen.

In September of this year, it will be 59 years since my first visit to Kadlec. Throughout my youth…read moreand much of my adulthood the gold standard against which other care facilities I've had the misfortune of visiting failed to meet. Apparently, gold has turned brown and smelly. Recently, in the last few years have had multiple substandard visits. The last of which the staff misled and used deceptive wording so that we had a procedure while they are out of network. Why are they out of network. Well for the research I conducted, they charged about 2.5 times the national average for the procedure we went there for, crooks. You would think for the 2.5x value that they would be extremely competent, well think again.

I slammed my finger in the car door. I was bleeding profusely, but was next door to the Urgent care…read moreso my wife drove over there. When I went in they told me I had to have an appointment that they were understaffed. Well after I passed out they changed their story. I was there for about 45 minutes and was moved through the hallway to x-ray, and there was no one there. This is ridiculous and not a very good service to the community.

Even they have bad reviews we had a good service, just the waiting for a no busy day was longer…read morethat we thought since they were only 2 people before us, we guess there were only one doctor and one nurse helping people.

Took a family member here for urgent care, staff was kind and caring. We got in quickly. They even…read morelet me go in with my elderly brother, I figuted they would make me wait outside. Dr was kind and compassionate. They sent us onto the ER.

I do not like coming to this place, the only complaint i have is that you wait here for a long,…read morelong time compared to others urgent care. I never learn, I keep on coming here and wasting my day here. You ask how long it gonna be and they say a little bit and you end up being here all morning or at least a couple of hours. I have been here for about 3 hours today, for my daughters stomach ache. If you do not have anything to do for the day, this is the place to come. If you do have something to do for the day, you better clear out your schedule. The staff is really friendly and doctors.

Review for Best Med Urgent Care…read more I rarely leave reviews, but our recent experience at Best Med was disappointing enough that I felt it should be shared. We called ahead at 6:15 p.m. to ask if they were busy, knowing they closed at 7. The person on the phone said they were very busy and it would depend on how many more people arrived before us. We asked if there was a way to reserve a spot or check in online, and were told no it's first come, first served. I was in excruciating pain from a kidney stone, so we drove straight there and arrived within five minutes. The parking lot was nearly empty, just a couple of employees outside smoking. When I walked in, the receptionist said, "Sorry, we're not taking any more patients this evening," claiming two more patients had just walked in. Yet, the waiting room was completely empty, and there was no indication that the clinic was too full to help. To make matters more confusing, the front of the building has a sign saying you can check in online. I asked why this wasn't mentioned when we called, and in fact, we were told the opposite that they did not do that and so why advertise it on the building of all places?. The entire interaction felt dismissive and unhelpful, especially in the context of someone clearly in visible pain. If they were done seeing patients for the night, they should've just said so upfront it would've saved us time, frustration, and unnecessary discomfort. I hope they consider improving their communication and patient care process. Transparency and empathy go a long way in healthcare

They will charge you $100 up front in the clinic, rush you through like it's a McDonald's, then…read morecharge your credit card additionally after you've left without your authorization. They don't tell you this up-front, as it's part of a recorded message making excuses for their shady business practices when you call the provided number. AVOID AT ALL COSTS.

Honestly wasn't expecting much from them, but I got to say, they were terrible. They misdiagnosed…read moremy boyfriend, threw medication at him, and no matter how many times we tried explaining his symptoms and the severity of them, they didn't listen. They just said he had a virus and gave him medicine obviously did nothing. Later on, we ended up going to Health First on road 68 in Pasco and they thankfully found out what was actually wrong... he had walking pneumonia.

Very efficient and kind staff, receptionists, nursing , and providers. I have always been pleased…read morewith care.

fall and went here because my ribs hurt. They told me I was fine no broken sent me on my way…read more Three days later my ribs still hurt really bad. I went to an urgent care. They did x-rays and told me I had 2 broken ribs

Terrible they don't care about people with bowel problems or IBS c pain they don't even give enough…read morefluids to get you hydrated it's ridiculous how they treat people so unprofessional and uncaring !