The wait was a little ridiculous there were only two other people in the waiting room and I sat…read morethere almost two hours, but they got results of my tests super fast and were super nice, the front desk lady (Leah I think was her name) was super super nice.

I highly do not recommend going to this Urgent Care Clinic. I was prescribed a high dose medication…read moreand almost landed in the ER because they were not thorough enough to check what else I was taking. The prescription was written out on additional piece of paper. The name on my prescription bottle doesn't match the providers listed on their website which I thought was weird. Felt horrible for 3 days. Blood pressure through the roof. I will never go back. Hopefully nobody else experiences this.

In the last 2 years I have been in the hospital twice and the ER 3 times. My care has been…read moreexcellent every time and I highly recommend them.

Odd review.... Emergency Room, Father got the flu having COPD got mild pneumonia. Waiting in the ER…read morelobby got a Milky Way (I believe $2.75) the vending machine rips you off. Gave it a $5 bill, got 2 $1 coins in change (Pictured). This is a class action lawsuit waiting to happen.

I slammed my finger in the car door. I was bleeding profusely, but was next door to the Urgent care…read moreso my wife drove over there. When I went in they told me I had to have an appointment that they were understaffed. Well after I passed out they changed their story. I was there for about 45 minutes and was moved through the hallway to x-ray, and there was no one there. This is ridiculous and not a very good service to the community.

Even they have bad reviews we had a good service, just the waiting for a no busy day was longer…read morethat we thought since they were only 2 people before us, we guess there were only one doctor and one nurse helping people.

Took a family member here for urgent care, staff was kind and caring. We got in quickly. They even…read morelet me go in with my elderly brother, I figuted they would make me wait outside. Dr was kind and compassionate. They sent us onto the ER.

I do not like coming to this place, the only complaint i have is that you wait here for a long,…read morelong time compared to others urgent care. I never learn, I keep on coming here and wasting my day here. You ask how long it gonna be and they say a little bit and you end up being here all morning or at least a couple of hours. I have been here for about 3 hours today, for my daughters stomach ache. If you do not have anything to do for the day, this is the place to come. If you do have something to do for the day, you better clear out your schedule. The staff is really friendly and doctors.

My husband needed urgent care immediately and that's what he received at BestMed in Richland. The…read morestaff there were so accommodating and attentive with absolutely no wait! Everyone there were so friendly and helpful and very professional. The needed procedure was done, precisely and very quickly. We highly recommend using this facility for any issues that may come up. We wished we could use the doctors and staff for our primary medical needs. Thank you BestMed for your wonderful service!!!!

I'm writing this for my 88 year old mother. The care was great, but it's the billing that is…read morehorrible. My mother paid the bill right away and has received the same bill 3 more times. She has gone down all 3 times to explain that she already paid it and nothing changes.

Honestly wasn't expecting much from them, but I got to say, they were terrible. They misdiagnosed…read moremy boyfriend, threw medication at him, and no matter how many times we tried explaining his symptoms and the severity of them, they didn't listen. They just said he had a virus and gave him medicine obviously did nothing. Later on, we ended up going to Health First on road 68 in Pasco and they thankfully found out what was actually wrong... he had walking pneumonia.

Very efficient and kind staff, receptionists, nursing , and providers. I have always been pleased…read morewith care.