This place is my go to. Friendly and knowledgeable staff. The real perk is the excellent quality of…read moreproducts, from edibles, to tinctures and flowers. I have been a loyal customer since being introduced 2 years ago. Would definitely recommend. P.s. their point system is top tier.

It's unfortunate when the biggest issue in a business isn't the product -- it's the leadership…read more Strong management sets the tone, and in this case, the tone speaks for itself. I am extremely disappointed by my recent experience at JOVA dispensary, especially as a long-time, loyal customer. Being informed that I was BANNED during Black History Month made the situation feel even more disheartening and poorly handled, it felt high-key discriminatory. The receptionist left the desk for over ten minutes while I stood there, not knowing what was going on and other customers were allowed to proceed ahead of me. Maybe this was there way of trying to embarrass me, I don't know. But being a Black Card member who visits weekly -- sometimes twice a week. I am always respectful to everyone , and I TIP! Over the years, I intentionally bypassed numerous dispensaries because the customer service here used to be outstanding. While there are still some great employees, the overall experience has unfortunately declined. In this most recent situation, an employee "Jenna" made a claim that as I was walking out the door and I called her a name??? Absolutely not true - the employee that day , her tone, lack of engagement, and visible impatience reflected a lack of professionalism. Customer service is not just about completing transactions -- it is about respect, communication, and consistency, which was subtracted from the experience that day.  During this most recent visit, I felt dismissed by management Shawn and Weldon. I was confused by the enforcement of this alleged ban. I visited the store the week prior without issue. If I was truly banned, why was I allowed to return? Why did security not intervene at that time? The inconsistency raises serious concerns about how this matter was handled. Were there any witnesses when i allegedly cussed and fussed while exiting? Is there camera footage available to review? Why did I not receive a documented phone call? Why was no formal email communication sent? Additionally, I was told that management called me multiple times and left voicemails. I have no record of missed calls or voicemails regarding this matter. That discrepancy only adds to my concern about transparency. When management lacks consistency and accountability, it trickles down into the overall customer experience. Unfortunately, that seems to be what's happening here. At this point, this experience feels like a clear sign that it's time to explore other dispensaries or just save my money, period! Loyalty should be valued, not questioned without due process. I genuinely supported this business for years, but situations like this make it difficult to continue doing so with confidence.

I was not a big fan of this dispensary when it first opened, but it has become an amazing place…read more Friendly staff with plenty of working ATMs. I am a medical patient, so the line is short for me. There was an issue with my One Stop ID, and they fixed it. So far, so good. I will be back.

Updated because I want to see LC get more 5-stars and I see that other dispensaries up the street…read morealso carries that "In-House" brand, so I can't hate on Liberty for that. Overall it's great and I love the sales and all the discounts LC does.

The employees are always friendly. Usually don't have any exciting deals but they do have a great…read morevariety on strains. We enjoy Khalifa Kush and they carry 3 of the strains by that brand. They also give good recommendations on things to try.

Prices are way to high for their products. You can find better up in Laurel and throughout…read moreBaltimore

My favorite holistic center. Thank you. Appreciate and grateful for the help you offer- scheduling…read moreonline is easy same day telehealth is so convenient people struggling & wanting relief asap!

From the owner: MMCC Registration, Medical Cannabis Certification and Renewals. Community outreach, classes, HR…read moreinformation services, patient advocacy and referral

Why deal with pot heads in the first place?. I am seeking pure cbd oil . Most over the counter…read morehead shops have pestacides and that should send the buyer imto panic.

I'm really unsatisfied with my recent experience with my tele-health recent renewal I renewed on…read moreApril 22 and still don't see my recertication updated online

If you're lucky enough to be helped by David at Gold Leaf, you're in for an incredible experience!…read moreDavid consistently goes above and beyond to make every customer feel welcomed, valued, and taken care of. His customer service is truly top-tier! Professional, knowledgeable, patient, and always delivered with a genuine smile. What stands out most is his ability to handle customer concerns and resolve conflicts with ease, kindness, and professionalism. He has a way of turning challenging situations into positive experiences, making sure everyone leaves feeling heard and satisfied. Beyond his outstanding work ethic, David has one of the biggest hearts you'll ever encounter. He genuinely cares about people and it shows in every interaction. Gold Leaf is incredibly fortunate to have someone like him on their team. If exceptional customer service had a face, it would be David's! Thank you, David, for always going the extra mile and making every visit a great one. You are truly appreciated!

I actually cannot believe how good the ratings are. You can order ahead or pull up and walk in…read more... No matter what, you'll be there for 20 min minimum. I'm not here to hangout, I think I can speak for everyone when I say I'm here to pick up my stuff and leave. Just like when you go to the liquor store, I want to pick it up and go home. It's a "designer" dispo, that makes the lobby feel exclusive, so you don't mind waiting 40 min. There are legit 40 people on a shift not doing shit, fr counted about 24 people in the back. When you finally get back to make a purchase you have to look off an iPad, barely anything is displayed. THEN they can't even turn around to grab the product, they have to message someone upstairs to bring it down. The person upstairs packages the products very nicely, just for the sales person to unwrap it, show it to you, and then take 5 min to try and wrap it nicely again. This sales model is so dumb. I have also order ahead online, sat in the car for 37 min. Why would you come outside without the product and card reader. You tell them what spot your in from the link to your order, so why would you come out to the car empty handed ask who I am and take another 10 min to come out with the product and card reader. But mind blowingly people love this place. I say go to an uglier dispo, get in and get out.

Great prices okay hours but man oh man are they slooooowwwww.... even when you pre-order their was…read morestill a wait.

Most products contain low THC and high THCa price are high but they do have sales just check the…read morewebsite