This is the best Goodwill in the Lubbock area. The locations in town are always way too busy. This…read morelocation is always comparably low-key and I never feel like it's a competition with other shoppers to beat them to the best deal. About half of the store is clothing and the rest is home goods, books, toys, decorations, furniture, and such. I usually drop my donations off around back then pop into the store to look around. I rarely leave without something. My biggest gripe now for all such second-hand and thrift stores is that the prices have become somewhat outrageous. I should be paying much less for used clothing than I do for new. That gap has closed enough to make me think a little harder before buying things here.

From the owner: Goodwill: Creating job opportunities for people with barriers to employment.read more

I primarily visit this store to make donations. Usually I will pop in for a look around too. You…read morenever know what you might find. Plus it's all for a great cause. They've always taken my old fixtures, light bulbs, and other home repair related items without much question. The employees are all always friendly and helpful. On the other hand, the prices in the store are typically outrageous on furniture that is barely above junk status. I've never bought anything here, and until prices go down or quality comes up, I don't see that happening.

Selection have added more clothing, well kept and clean . Very nice furniture selectionread more

I have shopped at Goodwill for a very long time. My absolute favorite thing to do is go to…read moreGoodwill, however the prices are insane and I know that y'all say that it is because things cost more whatever you don't have to go up that much. You don't have to buy your product like Dollar General or Walmart does and they still have it cheaper than you guys sometimes, I really wish that you guys would be realistic about your prices. That's all, I said so it's not like you don't have the money to pay everything

This goodwill was priced so ridiculously. $10 for a t-shirt a used t-shirt $6 for a small stuffed…read moreanimal. It was clean and smelled good, workers were friendly.

I have no idea why this place has such a low rating, they are awesome!!!! They have a lot of plus…read moresize clothes and really great quality and brands. I'd shop there even is the prices weren't so low, but it's soo cool that I get to just but what I want instead of focusing on price! All the low raters just leave more for me! I have never consigned though...

The clothes smell like they havent been washed since they arrived in the store. For some reason it…read morealways smells like marijuana no matter when i come in. I know it isnt the smoke shop next door because it always smells fine in there. Everything is overpriced, especially for the clothes to smell that dingy. If i wanted to buy some unwashed, nasty and honestly ugly clothes, i would go to goodwill.

Jennifer is a thief! I took MANY items to her store and a year later - after several requests - she…read moreis unable to tell me what she sold or for how much. None of my items are available for me to pick up. If you take things to her store she will sell your items and pocket the money.

Beware! Don't trust to sell anything for you!! Poor business acumen. I dropped off several pieces…read moreof small furniture and artwork to be sold. I wasn't given a detailed list of my items, she didn't enter them into inventory and I had to contact Her to see what sold. She advised she wasn't sure what sold and sent me $45. By cash app. She was far too concerned about buying Cookies for the store image than she was about her client.

My experience at Plato's is the same regardless of which location I go to. It's a good place to…read moresell used modern styles of clothing. They buy both men's and women's clothing. You won't make quite as much as if you were to sell privately online, but the process is quick and easy by comparison. They give you the same value whether you pick cash or store credit unlike Uptown Cheapskate. Naturally they sell everything they buy. I find them to have a much broader selection compared to other used clothing stores including much cheaper options. Last time I came in I sold one sweatshirt henley for $5 and bought a pair of joggers for $8. Aside from clothes, they have lots of shoes, jewelry, handbags, and accessories. Be prepared to wait if you're selling. Staff is friendly and helpful. No complaints there.

As always they talk more than they work, that's why the wait time continues to remain long. Staff…read morecontinues to talk poorly about people in front of customers.

Sharon was recommended by several friends who had used her business. She invited us to a house she…read morewas setting up for a sale, showed and explained how things were done and answered our questions. She kept us informed about things while setting up our Sal and called anytime she found something we might consider valuable or sentimental! The house was perfectly cleaned and empty and ready for the real estate listing. She and her staff worked in extremely hot weather and had everything clean, organized and ready for the sale! I would recommend Sharon anytime.

Sharon was recommended to me by a realtor. I had never been involved with an estate sale. Sharon…read moredid a great job. She explained the process thoroughly. She walked me through how she and her team would prepare for the sale, conduct the sale, and clean up after the sale. They priced everything and organized the home to maximize visibility. I was able to meet some of her team members. They were all very nice, professional, and diligent. Sharon kept us informed as she prepared for the sale and throughout the sale. She utilizes security cameras to maintain security. Sharon posts information about the sale on social media prior to the sale. She is just very thorough. After the sale was completed we received our check in a very timely manner. I highly recommend Cassel Estate Sales.