They are the nicest people, I'm lucky to live in a town where they are friendly and helpfulread more

From the owner: we sell old hickory sheds, red wing bootsread more

As a general statement, I love this place. Everyone is really nice and very helpful. Now, I…read morenormally don't leave reviews unless it's really good or really bad. They have an employee there named Jackie-I believe. And EVERY-TIME I have been there (at least 2 consistent years) she has been intentionally condescending, rude, very unpleasant, and generally annoyed when asked any questions. Her attitude alone makes me hate walking into this store. If her intention is to make everyone else's experience just suck, job well done. I've even noticed the way she has talked to her coworkers and that alone made me uncomfortable. ‍.

Very helpful staff! They didn't offer the service I needed (not their fault, nobody does…read moreeverything) but they were very helpful in recommending places I could go to get my laser cut keys cut.

If it's a day that ends in Y, you can pretty much guarantee I'll be here. It's so convenient and…read morethey just handle every part of the purchasing process about as well as could be expected. If I need something standard, boom they have it. If I need to return it, boom no questions asked. Many of the employees skew older, and they just know EVERYTHING. Can't count all the times I've asked a random question and they just start speaking a foreign language to me and offer instant help. I was going to seal an exterior porch I just built and the guy instantly was like, you need spar urethane. In my head I'm like, what's that? But it was exactly what I needed. Prices are typical for any big box store so while sometimes you're wondering why a 4x8 sheet of plywood is my take home pay for the month, that's just everywhere. I never feel ripped off here.

BEWARE THEY SCAM YOU AND WONT GIVE YOU YOUR ORDER…read more This store is absolutely terrible. We purchased a club cadet riding lawnmower on Saturday may 2 2026. They said next day delivery. But then say oh wait no we can't do that it will come Thursday may 7 then oh no wait we can't do that but it will come Friday may 8 for sure. They gave me a window of 6am-8pm they can't give us a smaller window. So Friday comes we take the day off because we have a 14 hour window. Well guess what they send an email. No call to apologize but an email we didn't see right away saying no can't come Friday now it will be Tuesday may 12 with another 14 hour window. It's not like they don't have them in stock they had 10 at the store when we placed the order. Now Friday they have 7 in stock. They blame the delivery company. I don't care it's their responsibility to get me the item when promised. We paid over 3000 dollars and they won't deliver it to us. They keep making excuses with no apology just oh well if we don't want to wait they can just refund us. I've never had this problem with Lowe's ever. This is exactly why I don't want to ever shop at Home Depot again. They take your money then tell you they can refund you but that will take up to a week also. We are also about to spend 7000 in new appliances guess where we won't be getting them from.

A little overpriced but very convenient location and the staff is very nice and accommodating…read more Decent selection of everything including fishing tackle. It's worth spending a little more money when you know they are competing against the big box stores. The extra money gets you an employees attention the second you walk in the door.

I take it for granted that we have such a wonderful home improvement store in Hardware Hank in St…read more Michael, but after two consecutive days (and 12 years since we've lived here) of above and beyond service from Rick and his staff and always finding the items we need, Hardware Hank and all of their wonderful employees deserve a major shout-out! They make every trip there a pleasure and you can't help but leave with a smile, even if you didn't want to make a trip to get the right size screw or color of caulk. Thank you to all of them for always being so friendly and knowledgeable, for being a constant reminder of the small-town atmosphere of STMA, and for having a really wonderful selection of products in a convenient location. Please take the time to give them your business as much as possible over the larger home improvement stores.

We are here all the time. Honestly, at LEAST once a week. We are finishing our basement this…read morewinter, and we usually buy our summer yard supplies here as well. The store is nicely organized. We have been to a few other locations that don't have as clear of signage, or have scattered their aisles. This location has interior decorating such as light fixtures, vanities, paint, etc. on one side. Plumbing, electrical, HVAC, etc in the center. And lumber on the far side. Really convenient. Also the workers are actually knowledgeable on their areas. Often you go to a store and get a high school or college kid that only knows the location of items, but here they actually understand the materials and how to use them and can give recommendations. My only complaints would be the check out. They don't always staff the best so lines can get pretty long. Go on a weekday to avoid that. Also, their lumber yard is VERY disorganized and many times we are directed to the wrong area. That could use some serious improvement and is usually the worst part of our trips.

Located in Elk River, off of 169 next to Coborn's, Menards really does have EVERYTHING--even food!…read moreMy fiance and I have been here plenty--for everything from light fixtures, to Christmas lights, WOOD, (huge selection!) and even greeting cards and ketchup! The selection never disappoints and the organization of the store is fairly easy to follow--once you get used to it....I'm the type of shopper that always asks where something is if I can't find it, (which has happened plenty at this store.) I can't say I feel their customer service is at its prime here. I always have trouble finding someone who works there to ask for help. A couple times even, I was at the back of the store by the appliances and I had to walk all the way up to the register! More staff readily available, por favor.

Opened June 19,2024 It's owned by coborns…read more Friendly team. Has a lot to offer and value. Has lots of selection!

I contacted Westlund to replace a part to a defective item they sold to us on Amazon. First rep…read moresaid she'd get back to me and never did. Called again and second rep reluctantly said she'd send replacement part in 2-3 weeks - after I proved to her that they were the sellers of the item. When I asked if we could pay to have item expedited she said NO and they were only sending me the item as a "courtesy". She said we really should have contacted the manufacturer. Really? Why didn't they tell me that up front? If they'd said from the beginning, "We really don't want to do this for you" instead of treating us like we were insignificant pests we would have been spared a lot of wasted time, energy and insult. Their customer service is in need of serious help.