Sasha is awesome! My boy Mars loves their time together! She has been on time snd professional…read moresince day 1.

Let me first say that Sasha will be the only dog sitter I go to from now on!…read more So I was out of state for 3 weeks during the holiday and needed someone to take care of my 10 m/o Shiba Inu (Bim). It was a long period, so I was really considerate and careful when choosing the dog sitter. Then I met Sasha and she completely gained my trust! She offered to meet before the actual date to get to know my pup. She took the schedule and every instruction I gave her seriously and she stick to it! I honestly can not do a better job myself. Of course Sasha gave me up to date on my puppy everyday (she took amazing pictures lol). Tbh I was even a bit jealous to see Bim having so much fun with her :D One HUGE bonus point: Bim actually gets better with commands and he even learns some new tricks!!

Anyone who knows me can tell you that I love my dogs Elly and Barkley. When we travel on extended…read morestay we AWAYS give our dogs the gift of staying Granny's! They hate to come home and I know they are being taken care of as well if not better than at home. Great for smaller dogs. Fantastic fenced in area to run and explore. Granny Michele genuinely loves dogs and treats them as if they were her own. I sincerely appreciate having Granny available to watch Elly and Barkley

Our dogs are part of Michele's family/pack! We trust her with our fur kids at all times - for…read moreeverything from walks to day care to long-term stays. I highly recommend Granny's to anyone looking for quality pet care in the Lansing area

It's been almost a year since my last visit and I recently brought my 2 eleven year old beagles in…read morefor a 13 night stay. Being that it had been a while, I was prepared at check in to explain the dogs feeding schedules, interactions with other dogs, etc. So, right after we were greeted, Alison began asking if anything had changed since our last visit and explained from memory her understanding of my feeding preferences, rare seizures, my request for no interactions with other dogs (my dogs - littermates - unfortunately were never socialized and can't be with other dogs without being highy stressed) etc . I was really impressed with how well she knew and remembered my dogs as well as her professionalism. We took them back to their shared suite they had fresh running water, bonies on the bed and the TV tuned to their fav channel. I felt good when I left and knew that my dogs (as always) were in excellent care. When I picked them up 14 days later they were very relaxed (really setttled in - not sure they wanted to go home with me) and they looked fantastic thanks to a grooming session (undoubtedly, the dogs loved that extra attention). I was given good feedback from the groomer who made a point to chat with me as were were leaving and shared the dogs did really well and loved the bath which I appreciated, being they had never been professionally groomed before (unless you count the water hose and bucket of dog shampoo in the backyard). I especially appreciated how I could see my dogs interact with the staff they day I picked them up to go home. This confirmed to me that my dogs enjoyed their stay and trusted the staff (translation - they got lots of attention - the point of their existence). In my last review of this establishment I only gave 2 stars, and while my my dogs had been well taken care of during that stay, one of my dogs had tweaked her leg somehow right before I picked her up to go home. The low star rating I gave was more of hurt feelings on my part (no one followed up with me) and was not a relection of the quality of their care. The proof in my dogs behavior - they love it here. THANK YOU to all the staff who looked after them, walked them, fed them, groomed them, talked to them, cleaned up after them and gave them endless belly scratches and hugs.

Had to pick up my dog early with a frantic call from staff that my dog was having anxiety and…read moreshaking from stress when I picked her up,the rooms where they board them look old and unclean,the day we dropped her off one of the staff members remarked,oh we had an accident in the room where my dog was to stay,water all over the floor and not dry and very confined even for a Yorkie,then to come home with bloody stools,means she was not eating well while she was there and overly nervous and defeated looking,thanks for nothing and also the haircuts are atrocious.

We luckily stumbled across Best Friends when looking to board our new puppy and have used them ever…read moresince. They have extremely friendly service and have taken great care of our dog! You have a menu of options to treat your dog to and the picture they send during your dogs stay is a great touch......Especially in the eyes of our 8 year old daughter who always wants to know how Max is doing! We don't take our dog anywhere else now and have been using Best Friends for 9 months. It takes us 30 minutes to get there but for the price and service we get, closer places aren't even considered.

This pet hotel is awful, I don't think I would even want to spend a night here. The only plus is…read morethe location but I would be worried to leave my loving pet here.

I made the unfortunate decision to hire this company to sit for my elderly dog. The owner came for…read morethe initial assessment and handed me their formal fee schedule. But once she saw where I lived and that I'm a doctor, the cost went up. She seemed to have forgotten that she gave me the fee schedule and was charging me more. But I had a business trip so I didn't complain at the time. As soon as I got to the airport for my trip I was bombarded with texts and calls about my dog. The woman who was actually walking my dog had been not been given any of the instructions about my dog and did not show up when I had asked (she didn't know this either). I was furious and very concerned. I called the owner who chewed me out. THIS DOG SERVICE COSTS MORE THAN ANY AGENCY I HAVE EVER USED....I've lived all over the country and my walkers everywhere cost less. California, New Orleans, NY, MO, IL, PA, MI - all less. I fired them and she refused to refund me all of the remaining money and I was very concerned that they had a copy of my house key (I got it back but I was still very worried after this woman's irratic behavior.) Consider yourself warned.

Heidi came to our home and took outstanding care of our pack. Yup, multiple cats and dogs and she…read moredid it with ease. We are so happy with the care she gave we have already rebooked for next time!

I haven't left a review on Yelp in a while, but I needed to share my love for this place. I have an…read more13-year old cat with renal failure. I got her when I was 11 years old and we have grown up together, so she is very very important to me. In 2013 her brother, who lives with my parents, died very suddenly of kidney failure. I immediately brought my cat to the closest vet when I moved to East Lansing with her, which happened to be Abbott Road. She at first tested to be in good health but about 8 months later she started vomiting all the time and basically stopped eating. We had been getting ready to go on vacation when this started and I had to rush her in about 3 days before we were going to leave. I almost cancelled my trip but Abbott Road saved the day. They did blood work and found that she did indeed have the early stages of kidney failure. They also offered to board her while I was out of town and give her all the medications she needed to feel comfortable again. They just charged me for boarding but she was essentially given a 5-day hospital visit to get her back in good health. When I came back from my trip, the vet explained to me what medications she would need and how to best go about making her comfortable and healthy for the months or years to come. This was in February of 2015. It is now November and my cat is doing better than ever. She has made a complete turnaround from the lethargic, vomiting, skinny cat she was in the spring back to a playful, healthy, happy cat. I cannot thank the vets and staff at Abbott Road enough. Everyone there is wonderful and so kind to my cat. I've seen both Dr. Missy and Dr. Mary, but recently only Dr. Missy and she is so fantastic. She understands that my cat is old and never tries to push unnecessary procedures. She has commended me multiple times for taking good care of my cat, something vets never do, but that really means a lot. I'm so sad to be moving, as I don't know that I'll find another vet that can compare. We will miss you Abbott Road!

I have used Abbott Road Animal Clinic for over 50 years. The only reason I don't live near them…read moreanymore and the vet I use is down my street. However, they have attended to: Gomer, Thor, Texie, Sadie, Gulliver, Muffin, Oliver, Little Dorrit (all dogs); and cats Mr. B, Mishin, Duncan, Hitchie, Alexey. I've also had them taken care of when we went away. I loved every vet and vet tech there.

Marissa is an awesome sitter for your pet! If you want to leave your pet and have no worries…read morewhatsoever...Marissa is your girl! She will stay right there at your house, let your pet snuggle with her at night and spoil them rotten! She is the best!

From the owner: In home pet care, In home over night pet care, nail trims, walks, drop in visits.read more