DON't EAT HERE IF YOU HAVE ALLERGIES OR FOOD INTOLERANCES OF ANY KIND. THEY DON'T TAKE THEIR BURDEN OF CARE SERIOUSLY. I will NEVER ever eat here again. And if you know what's good for you - you'll avoid it too.
Three times I have eaten in the restaurant there. And three times they have poisoned me. THREE! I am lactose intolerant/CMP allergic and all THREE times I have informed the hotel of this and they assured me they could cope in making me something to eat, while avoiding dairy products.
1) I was assured they could cook mussels without using butter. They did. But thought it would be nice to add a little cream to the sauce. CREAM!
2) I tried a steak next time, and was assured they could avoid butter. Guess what they cooked it in? Yep, butter.
3) I talked to the barman about NOT putting butter or margarine on a sandwich. He talked to the kitchen and came back to tell me the kitchen was aware of my avoidance of dairy and that I should tell the waitress when I ordered. I did. She wrote it on the order pad. Result? The chef forgot and buttered the bread!
All three times I didn't twig there was dairy in my meal until part way through. I mean - I'd told them, right? The best they could do was off a sickly, smiling apology for inconvenience (!!!!) and knock a portion of money off the bill. read more