This library, and the great staff, just make life better for me. A fantastic institution that I…read morehope exists forever.

Well, yes, it's JUST a library, but I've been in numerous libraries in my lifetime and I must say…read morethis one is the best by far. Extremely clean, neat and orderly. The staff are exceptional, friendly and go above and beyond to help you with anything -- if they don't have it, they do everything they can to get it for you! They offer tons of special get-together from book clubs to tot-reading meeting groups. They have this thick reference binder with lists of "Like" authors that I've never seen before -- for example, if you love to read books by John Grisham -- you like his style, but you've already read everything he wrote, the reference binder they have up at the front desk (You'll have to ask) has a list of authors that write similarly (either topic or style) to John Grisham (or any other MANY MANY MANY authors). If you are like me and often wish for a place to just "get away" from your home, kids, or husband (but can't afford to run off and hide in Jamaica), then come hide out here! Since it's a library which requires the ambiance must be quiet and peaceful, you have the perfect excuse as to why you didn't answer your cell phone ;-)

BEWARE!! I have been charged twice for books they say I did not return,only to find the items on…read moretheir shelf. 1st time was a $70 video set & 2nd time was for a $20 book.No apology,only scolding from director.2nd time I was sent to collections.When I said I was upset my credit was being being threatened for their mistake,I was told there is no reporting to credit agency.I then asked the "Director","So what is the purpose of the e-mail from collections? Intimidation? To which the "director" ,immediately & without hesitation,replied "YES"! This is 2 incidents within 1 year. Beware that they do not charge you for lost materials,that they are losing themselves.Laziness & incompetence should not be tolerated.

Had a terrific experience with Sarah at the front desk. Needed to find out how to get ebooks. She…read moretook the time to show me the apps I could use and waited while I actually checked out the book. Customer service that goes well above and beyond.

Leaving a one-star review because of the ridiculous "no sleeping" policy at White Oak Library. I…read morehad my head down while sitting upright at a table, listening to a lecture with headphones on, and was told I couldn't have my head down--even though I wasn't lying down or disturbing anyone. This rule is overly strict and targets students trying to study or concentrate. Librarians should focus on maintaining the facility and supporting patrons, not nitpicking harmless behavior. A library should be a welcoming space for learning, not a place where students are harassed for quietly minding their own business.

I went in to the Library to see if they had a shelf for Local Authors. They took my signed book…read moreand within two weeks it was on their shelf ready for all to borrow. Their service was top notch. Also, I went in to search for a book the had a few questions. The woman assisting me was very quick to assist me.

My family and i canme in to the library to read some books and get warm but we were quickly met by…read morethe library director who had words for us if we were the slightest bit loud while reading our books i also think its funny how you are not allowed to have a sip of water while there are water fountains in the library the rules of this library are a joke and outdated just like the library director Sadly looks like i will be getting them reading material elsewhere which is sad because i remember going to the library as a kid and really connecting with the librarians there and obtaining so much wisdom ughhhhhh please do better

My favorite thing about this library is the friendly staff. They are welcoming and always ready to…read morehelp out if needed. It is a one floor library. They have an online system so you are able to access your account from home to renew books, places holds, request books from other libraries, and view due dates. I mostly went for fictional novels. They have plenty of newer authors and most of their books are hardcover. They have a small section (two aisles) of large print books. Their children's section is decent in size with a small play area for the kids, nothing special but my three year old loves it. Their nonfiction section has a little bit of everything, but again, nothing out of the ordinary. Typically I needed to request nonfiction materials online from other libraries. Their magazine section is quite nice and there are several pieces of leather furniture for cozying up and reading on. I liked how they had a magazine exchange where you could bring old magazines to add to the bin for others and take other people's old magazines home with you. They have plenty of computers that can be accessed with a library card but you may not use them if you have fines. There are walk up computers for quickly looking up call numbers and books are easily found where they should be. Overall, a great library.

The P-ville Public Library is my favorite library (aside to the Naperville 75th Street Public…read moreLibrary!) Their computer monitors are very state-of-the-art; they have the ability to rotate almost completely sideways (watch sideways) & the height can also be lowered or raised -if You like to sit up high and keep the screen at eye-level! They move a couple more ways but, they do not tilt backwards -which would be necessary if You stood up and we're looking down at the monitor. Their media catalogue contains literally hundreds of great DVDs & a similar amount of Blu-rays! They offer a large selection of biographies/autobiographies; such as Erika Jayne's autobiography! Their second floor consists of 8 computers (4 on each side with) lots of desk surface for Your things! Drinks are okay if they have a lid/cap. Don't worry about space if You bring Your own device(s); they have about 8 personal tables for You & 2 friends (3 seats total!) Take note that not all tables have a charging outlet located on the floor. There is also a large area to the left (which is circular) for about 15 people to work privately! Not sure yet about the outlet situation over there. Bring large charging cables for Your devices in any situation. The computers have many charging outlets on the desk; charge 4-5 things if needed! It's probably best to bring a "multiple USB" usb adapter; there is only one usb port on the monitor with others possibly located elsewhere. The monitor has an SD card reader; buy an SD adapter to load files on Your TF/Micro SD card and place Your uploaded files on the micro so card into Your teléfono! It's a perfect library with even more perfect Librarians -my favorite aspect of anyplace that I visit! Shout out to Colette, Carmela, Andrea, Heather, Niel; my favorite Librarians!!! Neil says, "The language; it's unacceptable." I replied, "That movie is too fuc**ng funny!"

I like it! After college I swore off libraries and then I…read morehad a baby... I did some research, wanting to get my daughter involved with other kids & activities, and voila! Free classes at the local library sounded great. We've attended the Baby & Me- walk in & offered Mon-Wed and Fun w/ Music- registration required. The staff is friendly and the resources are plenty. It's conveniently located in downtown Plainfield with plenty of parking- street & private lot.

THIS is how modern day libraries should do it. Events for all ages, they do a Star Wars Parade…read moreyearly, and I'm sure they have a lot more going on as I talked to a photographer of theirs and they even hire a social media person laughfingly, but good enough. They have a great library with alot of connected museums nearby and good flyer management. It's the way of the world now that in this digital age where people are so seperate and distant from eachother, places like the library have to bring back that social connection amongst people cuz without that there really is no valuing of knowledge, even in things like books. So keep on doing good Joilet Library, and may the force be with you.

I am a library geek. I might not go as often as I would like but I enjoy this branch. There are…read moremany librarians who have assisted me. All were pite, knowledgable and friendly. The hours are great and I appreciate the programs for adults. If I were able, I would be here 5 days a week just to do research. I am a member of the "Friends of JPL" but due to circumstances beyond my control, I cannot participate. I hope to change this soon. They offer so much for us that if you believe you are lacking in service, it is probably because you do not realize all they offer, IMHO.

This library is a place to socialize rather than actually get any work done…read more Positives: printer(color or black and white), teenager section, adult section, children section, winter programs, summer programs, constant prizes, raffles, and opportunities to win items, you're able to renew items with no charge, and it's very disable-accessible. Negatives: charges for printing, lots of papers to sign, difficult process for cards, expiration dates for cards, lose a card? You have to pay for another one have to be a certain age to use certain computers, have to have your card ON YOU to check anything out, charges for late gain quickly, attitudes from workers(specified later), and loud for a library. For the rude workers: Renee: VERY RUDE. She's the main worker. She's in charge of both the children's section AND the teenager section of the library. While she's pretty good at taking charge of the children's section, she has NO idea what she's doing in the teenager section. She's on top of everything in the children's section, but when it comes to the teenagers, she's coming in late to the programs, shutting down some of the favorite programs, never refills the snacks that the teenage section is known for and loved for, and is fairly rude to all the teenagers. I have also heard that she is very rude to the workers as well. A bad person in general. She's seen at the children's section most of the time. The workers behind the counter and in the teen section are very nice people! I love talking to Shannon and Danielle. While the people upstairs can be rude at times, the people behind the counter on the main floor are very polite and love to help with any problem that you have. Mostly pleased with this location. Renee is the only reason why I put this rating at 3 stars. You'd think I'd put it at four, but the negative effect she has on the library is so great that I have to put it a 3. I recommend this library to a LOT of people, I just recommend to stay out of the children's section.

This is my favorite library on the planet. Maybe because it's in my home town. I moved away from…read moreCoal City when I was 15 and have never found a library quite like this one. It is a landmark in the community. It's a beautiful library. It has so many fun things for kids to do, especially during the summer. There are computers for people to use, printers to print things out if you don't have a computer, lots of kids books and things for kids to do, rooms to hold meethings in - you name it, this library's got it.

When I went here I was surprised on the building designing was so unique and cool. When I went…read moreinside there was a lot of noise from kids running around and yelling. Then I sat down in a comfortable chair. In the library there was a lot of books and decorations. The only bad parts were that it was super loud and crammed and tiny with hardly any places to sit down

I went to the library In Wilimington.reminds me of the libraries of my childhood but up dated they…read moredid not change the way the do business .that's way I am going back and get a book ,movie I have been going to there for a year or so I like getting movies there because they know me .at least the there friendly and helpful. The person who checks the new movie in helped me.get the movie that fossil ridge did not send. so she cancelled that put me top on the list I got it.I also like the fact there open Monday-Sunday fossil ridge is not .i also they have lot programs for kid and adults.

Great Staff! Very well maintained & excellent collections. Digital workshops are an excellent…read moreresource.

The building feels historic and has character. The children's area was so impressive! I loved the…read moremini downtown Joliet play structure. There was a HUGE variety of activities to do. From private space for infants to a gaming hide out for upper elementary they have it all. I HIGHLY recommend it.

Love this library , it's clean and organized and people are very helpful they even have a whole…read moresection dedicated to homeschooling and also fo thing for the younger kids

Fossil Ridge is a beacon of joy and quality service. The kind people working there go out of their…read moreway to help the community. No other library can compete with its greatness as it embodies what an ideal library should be. God bless that library and it's Tully Monster collection.