So I called Vicki, who claimed to have never seen my response to her email. Said she would try…read morereach Jarra. Jarra called awhile later to let me know how fortunate we are that "the company has cleared my afternoon so I will try to be there to take a look between 1:00 and 4:00 pm"-and that's with a cleared afternoon. Jarra also inquired about my email, claiming that no one can find it "Vicki can't find it the owner can't find it, everyone is looking but it isn't there." There were no problems with our email exchanges in December, so I am sure Vicki is simply having more trouble. Jarra texted around 3:15 to tell me he was headed our way from Eagle Point and arrived at our door at 3:50. He explained that he was on the phone and speaking with a technician about the codes I had told him about and that he would start trying to track the problem at the heat pump while talking with the technician. Jarra then came inside the house to the air handler while still speaking with the technician on speakerphone. The technician was explaining that there was no communication between the controls, the heat pump, and the air handler and he was quite certain of the cause. He told Jarra what he could do to test the theory and eliminate other possibilities, but again, he was certain of the fix needed. While they were talking Jarra answered a query from the technician saying "this unit is a 950, not an 850" which gave the technician pause before he said something like "oh, ok, I didn't realize that. Well, it is what it is but I am still betting that this is the fix." Jarra then explained that he needed to remove our thermostat from the living room wall and try to hook it up direct at the air handler to both the air handler and the heat pump to see if he could establish communication between the three. He then proceeded to do this. When I asked Jarra why the technician became sympathetic when he learned that this unit was a 950 instead of an 850, with some hemming/hawing Jarra explained that the 950 has some "peculiarities that can cause issues" or words to that effect. He further explained that there is now a 1050 that is supposed to address those issues. After connecting the thermostat direct to the air handler and heatpump control located in our closet, Jarra explained that he could not figure out how the wires were run from the thermostat in the livingroom to the air handler and would need to "check with my company to see when the can free someone up to come help me. You will need to leave the closet open so the the heat sensing unit can tell how warm it is. I will be back to finish this up as soon as we can arrange it. He then left us with nothing but a hole in the wall with wires sticking out where the thermostat was and the thermostat sitting on a toolbox in the closet with the air handler and instructions to leave the door open. Feb. 18, 2026 Jarra called this morning, inquired as to whether everything was still working. Then said something along the lines of "well I've talked with everyone I need to talk to on my end and we are ready to come back and complete the repair and I was wondering, , well management was wondering if we do that, would you be willing to withdraw your unfavorable Google review?" Not having expected to have my repair completion held hostage, I began to say that I would have to think about that, given that these issues have been ongoing since this company carelessly/recklessly allowed the computer motherboard in the system to get soaked. I further explained that along with the constant extra costs and uncomfortable temperatures, the constant interruptions to our lives having to wait/be available for 3-4 hours waiting for a technician, etc. have gone on for years as well and the company has remained completely unconcerned until right now. Jarra then did some more hemming and hawing and I asked him if what he was trying to say was that the company was trying to end our relationship hoping to further avoid responsibility. Jarra confirmed that it was his impression that if I am unwilling to reconsider and withdraw this review and forget everything that has gone before then the company wants to end the relationship, but said he would need to speak with them again and would call me back. Jarra called back about 10 minutes later to inform me that the company was quitting without finishing the current repair and was voiding the regular maintenance contract, "but they decided they would refund to you what is left on the contract. And at least it is working, but if you don't want to leave it like it is you will need to find someone else to finish the job. You could leave it like it is and it should be fine for awhile but it won't be as convenient.", or words to that effect. Was disappointed but unsurprised with Allied's decision, and sorry for Jarra's part in it. Shameful conduct all around.

I contacted Allied Comfort Pro for a duct cleaning quote. I was informed they could only provide a…read morequote after their Installation Manager did a brief inspection. Well, he called only to inquire how many registers (vents) were in the home. Apparently, 11 registers is above the normal 8 registers and we were quoted $890 over the phone and via email. I then called Jim Williams who was recommended by the very dependable Mark at AirTec. Jim arranged a time to come inspect and provide a quote. So pleasant and professional. We were quoted $400 and he was able to schedule the duct cleaning within the week! House air is noticeably "fresh" and we were so happy with his work!

5 stars This is the…read moresecond time Eric from Valley Heating and Air has fixed my AC unit, and I could not be more pleased. He is knowledgeable, honest, friendly, and takes the time to explain what is going on. He not only got my air conditioning working again (without replacing it), but also gave me valuable advice on taking better care of the unit. He recommended keeping my thermostat set at 72 degrees so the HVAC system does not have to work as hard. He also advised me to leave all the vents open throughout the house rather than closing off individual rooms. Those practical tips were very helpful and showed that he genuinely cares about helping customers maintain their systems--not just completing a service call. I highly recommend Eric and Valley Heating and Air to anyone in the Grants Pass and surrounding areas who needs AC or heating service.

Eric replaced my heat pump and furnace a few years ago. He did it quickly and expertly for about…read more$500 less than other quotes. He recently serviced both heat pumps at a very good rate. I asked him to replace an upstairs thermostat. He recommended a different thermostat. When the new thermostat came in he replaced it and wouldn't take any money for it. I recommend Valley heating and Eric because of his pricing but because I trust him. Note: don't mix up with Rogue Valley Heating and Air.

We were quite pleased with Above All Air in every facet of our mini-split purchase and…read moreinstallation. From the get go, during the initial quote, Above Air was professional and up front about options, solutions, costs, etc. We were particularly impressed with how they talked about their competition making recommendations about other businesses that would be good. Price was a factor, but not the only reason we made the decision to go with the veteran-owned company. Rick and his entire team were the consummate professionals. On time and thorough. The installation of our first mini-split was flawless. They took their time to make certain that the installation was not only done well, but looked excellent. They came in way under the time allotted and we couldn't be happier. No contractor mess when they left, either---yay. A key representative came out the day after the installation to make sure everything was working and to run through usage of the mini-split again. Fantastic service. We recommend Above All Air for your heating and air needs. They'll do an excellent job and give you great service at a great price.

Jeremy Myers came and cleaned my mini splits today and he was so fun so efficient and so…read moreinformative that I can't say anything more than he was absolutely marvelous darling thank you so much Jeremy

5 stars for LamAir! In 2011, they installed a new furnace and heat pump for us and rebuilt the…read moreexposed metal ductwork in our 100+ year old home. They were back yesterday to replace the old heat pump with an AC unit this time, and since we now have so much wildfire smoke over the summer, an iWave air purifier too. Extremely happy with the experience. Lee gave us a very competitive bid and patiently answered all of our many questions. The install team -- AJ, Mike, and Julio -- were awesome. Arrived on time, completed the job by 3:30, and left the basement furnace and outdoor AC space spotless. They were even sweet with our very friendly dog. Love working with a local business -- LamAir really cares about their customers.

Caveman installed a new unit in my home last year. This week the motor quit working during a heat…read morewave. I have a lung disease that affects my breathing. I called Caveman in the morning, they went to Medford and picked up an entirely new unit, took out the part I needed, and had it installed the same day so I would not have to wait for the individual part to be ordered. I could not be happier with the great customer service I received. In this case, I don't think a small business owner would have been able to afford to buy an entire unit to use one part. There service was above and beyond my expectations.

Caveman is always fast and d friendly. Their service is top notch. I do not use any other. Their…read morestaff is knowledgeable and always trying to help get someone out right away. Bobby and Keith are an amazing team. Their can do attitude with a smile makes the experience one to remember. They give a fair price and I always feel well taken care of.

Wow I cannot say enough about how much I appreciate this company. I called this morning my air…read moreconditioning unit in my salon was leaking everywhere. I asked one of my reputable clients who should I call and this was the company hands down amazing. They came the same day and fixed my problem. And the price was very reasonable. I cannot thank you so much for how appreciated I am with your promptness and your skills. My husband and I are very grateful for you. Actually you were the only ones that actually answered your phone. I had been calling all morning. Then my clients came in and I asked them who they would recommend and they said you. I am so grateful for their recommendation. We are so very pleased with the service that we got. Wow and very reasonable. The tech was very kind and very prompt and fixed everything for us. We are so very thankful. Thank you so much for a great service and your kindness. You absolutely do not find this in today's services. But your company went above and beyond for our salon, and we are so grateful for you. Thank you so much.

Another awesome experience... glad to know these guys are consistent, reliable and firing on all…read morecylinders, ALL THE TIME. Called them Monday for what looked like some major water/leak issue. They quickly got me scheduled. Corey called while on his way, showed up prompt and on time ready to work. He quickly assessed and evaluated the issue and got things back on track. The $112 service call paired with great expertise and quick service is what keeps these guys #1 on my list. No need to go anywhere else for HVAC needs.

My Bryant heat pump decided to quit during the heat wave. Called and setup an appointment Jeff and…read moreTaylor were here on time diagnosed the problem changed out a part and back on. They were here 45 minutes or less. I've always had good luck with All Seasons.

I have several services rendered over the past five years: Starting with service calls with Dan,…read morethe owner of the company, then duct work, repaired or replaced,then a complete equipment change out to more efficient units, that I am sure paid for themselves in the course of a year. I recently had two service calls from Jeff, he analyzed and made the repairs swiftly. I think Dan set the standards for honest ethical business standards and all his employees are in agreement with those standards and work well together for the benefit of their customers. In every service they provided their charges were fair and reasonable. Morris Arnold

My landlord hired Alpha Heating & Air. They did a great job but left the trash behind. I was left…read morewith cutting up the box and getting it into the trash bin. I am very disappointed in them. Not a kind thing to do.

I called Alpha Heating and Air for routine maintenance on my ac system. It is rather old but was…read morestill working well. When the Alpha Technician arrived, he said the compressor was no longer operational and since the system was so old the whole thing would have to be replaced. They quoted $9600 for a completely new unit. I called another heating and air company to verify replacement was really necessary. The technician found a disconnected wire on the compressor. Upon reconnection, the system started right up and is still working. After speaking with the office manager at Alpha Heating and Air, she apologized for the mistake of a inexperienced technician that left the ac unit inoperable from the disconnected wire. Alpha Heating and Air will compensate my distress with a full refund of the cost for this routine service call.