First off, the staff working there are friendly and knowledgeable. The sweet dog, Nike, was an…read moreadded bonus. I found a very elegant blouse that I feel sure I will love for many years! I am a plus size and they had many selections! They wrapped my purchases so adorable with an Eiffel Tower charm. Love French Twist!

Binn's does have some beautiful clothes, however you have to get beyond the incredibility rude…read moresales staff. they follow you around, like your not going to notice, then when you look to them for assistance, they all but disappear, or act like they will get some dreaded illness from talking with you. I use to shop there and the staff was always helpful, not so much anymore. I'd rather go with out than have someone look down their high brow nose at the very people that make their pay check, something these people seem to have forgotten.

Stay away from this place! Seeing as they only have had one yelp review(positive or negative), I…read moream assuming their clients are too old anyways to care about the new thing we call the internet to research businesses. I echo the previous review's sentiment about stuffy service although I experienced this second hand with the my mother - "mother of the groom", who tried to order a dress for my wedding! Not only did they charge her credit card a month before they told her that they couldnt get a dress from a designer as promised, they also failed to call her soon enough about their mistake. Two things come to mind : They totally messed up and did not order the dress correctly or they are a third rate hack of a dress store and have no weight with the designer. Luckily my mom was able to locate the same dress somewhere else! Beware of this place and their false claims of customer service.

One of the nicest consignment stores I have experienced. The shop is inviting and the owner is…read morefriendly and welcoming. Highly recommend a visit you won't forget the experience.

I have been shopping at this store for over a year, and the service I receive is still exemplary…read more Sale staff (Ms. Janice) is very professional, listens to what your needs are and provides service with a smile; not only to me, but to other customers as well.

Terrible customer service. While trying on several dresses, not one salesperson came to check on…read moreme to see how I was doing or needed anything. For a fairly expensive shop, they need salespeople who can take the time to work with customers. Worst sales experience in all of Colonial Williamsburg.

From the owner: The ultimate in women's clothing, shoes and accessories. Stop by to experience boutique shopping as…read moreit is meant to be - fun and personal!

It is a small lily store but great selection. The sale was a good part too. The manager and owner…read moreare very nice I talked with them on the phone since they were at their other store three sisters. They were able to fix my points and help me out. I will be going back next time I am visiting Williamsburg. Just to mention it is a new store and new owner then last time I was here.

A very solid outlet mall, no question about it. Before Christmas I devoted a day to shop them for…read moreholiday gifts. I'm not new to the outlet. I probably have shopped Williamsburg Premium Outlets over a dozen times. However, it's been over five years, or more. I continue to be impressed with the pure volume of stores and massive real estate it encompasses. I shopped dozens of stores from Gap, Polo, Nautica, American Eagle and many more. It ended up I only purchased from Nautica. I would recommend checking them out.

Outdoor outlets, not much coverage in some areas. Dress for the elements. Parking can be a battle…read more We try to park away from the masses if needed, and can. There are many stores here. From clothing, to toys, to home, to kitchen ect. There is just about everything. It is fairly easy to navigate. There are some popular stores like Nike. I've used their restrooms numerous times. I do notice they try to keep up with cleaning and suppling the essentials. But, it can be a hit of miss especially when it is super busy. They do offer discounts for military in certain stores, sometimes teacher discounts, and also discounts for emergency service employees. You just have to ask honestly sometimes there is a sticker on the window. You can definitely find some deals especially around holidays and prime shopping times like back to school or tax free shopping days.

While on our bi-yearly vacation in Williamsburg I wanted to complete a spring wardrobe refresh, so…read morestopped into this Talbots. The two staff members were too busy discussing a previous customer encounter to offer a "hello, welcome, or let me start a room for you" to me, even after I had a few items of clothing on my arm. Unbelievably rude! I will not shop there again.

I was shopping at Talbots in Williamsburg, VA yesterday morning at 11:30 am. There were three…read moreassociates behind the register, laughing and talking, but no one on the floor. An elderly customer was waiting at the resister, and one of the associates asked here if she was 'ready to check out" when the elderly patron replied with a smile "are you ready to work?" (one never knows if they still had to set u the register) The senior most associate spun around and yelled at the patron "that was so disrespectful!" and the patron said she was not sure if they were ready to ring her up, but the associate yelled at her, and kept yelling at her, coming around the register to confront the lady. I was in shock and intervened asking 'what is going on' the associate continued to yell and approach the patron, and asking the patron her name as the associate was going to report her. It was quite shocking Unfortunately, I have seen poor behavior from some (not all) associates here over the years. Another time a patron was shopping and had a pile or clothing on the counter - then she asked to use the bathroom (she was not done shopping, but needed the restroom). An associate told her she could not use the bathroom unless she both something. The poor woman had to leave her future purchases to find a restroom elsewhere And - I asked one if I had Talbot rewards, and was told they do not have to look them up and will not honor them Whoever runs this store needs to get a firm hand on the associates, as I will not return until they do And - if anyone knows how I can report this associate to higher ups, please let me know