Cancel

    Open app

    Search

    Services - thread

    Multiple children care

    Single child care

    thread Photos

    You might also consider

    Recommended Reviews - thread

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 years ago

    I couldn't complete the sign up form for Threads child care exploration! It shouldn't be so darn hard to get help looking for child care!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - thread

    Northern Lights Preschool & Child Care

    Northern Lights Preschool & Child Care

    (1 review)

    To Whom It May Concern: I am going to start of by mentioning…read morethat I work in the healthcare field as a licensed professional. Northern Lights Preschool and Childcare is without a doubt the WORST child care experience I've ever had. The staff are rude; most do not speak English well so they cannot tell you how your child's day was or understand what you are talking about if you have concerns and this place is DIRTY. My daughter got into a lottery school last minute and since her Kindergarten was half day I needed childcare for the other half of the day. This was the only place I could find that would accept her on such short notice that could pick her up from school and bring her to the daycare. They forgot to pick her up from school and blamed me. When I called to complain about them not picking my child up the woman argued and then hung up on me! They also never knew where my child was and I had to go to 3 or 4 different rooms every day to find her and each staff would say "She's not here today." When I complained to the manager about it being ridiculous that every day no one can tell me where my child is she simply nodded but offered no solutions. They most of the time could not even remember who my child was and would send me to where some other child was thinking I was their mother... When I did call to report she was ill and be home sick for the day, later I would get an angry call from their driver saying she is at the school and my daughter is not there so she is leaving! They do not tell the children to wash their hands, the staff does not wash their hands. My daughter had an accident and did not have extra clothes, instead of them calling me to bring her clothes they had her remove her soiled clothes and wear JUST snow pants for the rest of the day. My daughter was very embarrassed!!! They also kept telling her religious things like "666 is a bad number" and "God is your real Dad." She's 6, she does not need to be told about bad numbers and they don't even know if we are a religious family. Very inappropriate. Very high turnover of staff, and staff are not knowledgeable about childhood growth and development, other than the Eye Level program. I would never bring an infant there for care. The rooms are packed to the MAX and honestly are probably over what they are supposed to be at times. I have seen staff physically push children. I do not qualify for daycare assistance and paid out of pocket the entire time which was $650.00 per month and always on time. As soon as kindergarten was over I put in notice that my child would no longer be attending including the date of her last day. She only went there 8 days of the last month. One would think $650.00 cut in half right so the amount owed would be $325.00. Not the case as the manager decided to charge me their "daily" charge for the last few days which she said herself "Is more expensive" which amounted to $450.00 for 8 days of day care! I told her that this was an outrageous amount and again she just nods but obviously doesn't care just wants money. There are also a lot of intoxicated homeless people that hang out outside of the day care, which is not the day cares fault but there is obviously no effort to make that change. They also do not notify you very well when they will be closed. They hang up one sign that is plastered up between many other signs that are always hanging up on plain white paper with black ink. One day when we were leaving on a Thursday the teacher said "See you Monday" and when I questioned if they were closed (it was not a holiday) another teacher who I've never seen before or interacted with very rudely yelled at me "THERE IS A SIGN!" This place needs a very thorough investigation. I would have taken my child out sooner but did not want her to have to change in the middle of the school year and she was not in immediate danger. Her last day there could not come soon enough. This is not a place the supports the growth and development of children, it is the equivalent of having a high school teen watch your child.

    From the owner: Northern Lights Preschool & Child Care has served the community of Anchorage, AK for over 25 years…read moreby providing professional child care and after-school children's programs in a loving and compassionate environment.

    thread - childcare - Updated May 2026

    Loading...
    Loading...
    Loading...