1. Thrasher Foundation Repair

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Peoria, IL

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Thrasher Foundation Repair

2.8 (5 reviews)
Open • 7:00 am - 6:00 pm

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2 months ago

The crew was great. Friendly, hard working and took time to explain the process and answer questions. The driveway looks great!

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Greg T.

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11 days ago

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1 year ago

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9 months ago

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1 year ago

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Bix Basement Systems - 2015 IL BBB Torch Award Winners!

Bix Basement Systems

(9 reviews)

Bix was very quick and accommodating in visiting my home to provide me a quote. Their office staff…read morewas friendly, helpful, and patient in scheduling the initial visit. After signing the proposal and approving the work things unfortunately took a turn for the worst. Scheduling became a chore as it took weeks to get the work scheduled, and later Bix mixed up the date, and without notification to me added a day to the work (said it was going to be a 1 day job, then suddenly it was 2). My questions to the manager went unanswered. Emails, phone calls, messages, all went unanswered. When Bix performed work on my neighbor's residence they drove their heavy equipment over my lawn after it had just rained heavily and caused damage to the lawn. I experienced a complete lack of communication and follow through with them in my attempts to get my lawn repaired. They ended up bringing dirt with them when arriving to complete my house work, however as over a month had passed grass had grown over the damaged areas obscuring them from view so the dirt was left (neatly) next to my house for me to fix as I could not point out the spots from memory to their crew onsite. The day of my appointment Bix did not stick to the scheduled time. I received a late evening phone call from the foreman the night before letting me know they would be there at 12 noon (9AM was the scheduled time) as they were tied up at the previous job's location, they didn't end up showing up until almost 2. I cannot say enough good things about the crew. They were professional, extremely hard working, and polite. While being sensitive to my family's needs they worked late into the evenings to get the job done after 2 days of work. Their products appear to be solid and well installed. After refusing to sign the loan documents initially for their payment I was able to receive a call back finally from the manager who essentially blamed me, argued with me, and berated me for my opinions about their customer service and business practices. I heard a lot of excuses, but never so much as an apathetic apology. The experience could have been exponentially better had the customer service been on par.

The company did send someone right out to look over my crawl space for encapsulation. The only…read moreissue was it was in the wrong area. The guy opened a closed-off area that no one has been in since that bathroom was built. It would have been nice had he covered that opening back up but he didn't and now a feral camp of cats have crawled in.

Force Masonry - The grout work

Force Masonry

(11 reviews)

We have used Force Masonry for two parts of a larger project (finishing a two car garage into…read moreliving space). They just finished blocking up both garage doors with room for a door and window. The finished work was fantastic, and timely! Joe, Taylor, and Mike were professional, very kind, willing to answer questions (and be a part of the discussion for the larger project) and they always leave the place clean and in great shape when they are done. Masonry is an investment for sure, but we are glad for the great work of Force Masonry, and the value of the work is worth it. They are a great company, and we plan to use them again, when we have another masonry project.

Do yourself a favor and choose another company. We got a quote in Aug. 2025 and it's Sept 2026 and…read morethe messy work they did is still not finished. We needed tile grout repaired. The grout work they did was terribly messy with no attention to detail, they matched the color horribly, suggested we seal the tile ourselves and then they had to pay A DIFFERENT contractor to fix their work. Communication was non existent. We always had to be the ones to call them to ask when they were coming, to come look at the work needing repairs, to beg for our money back or get it fixed. Their managers say, "we won't be happy unless we get a 5 star review. That's how good we are." If I could give them -5, I would. Oof! It still makes me angry when I think about Force Masonry.

Thrasher Foundation Repair - foundationrepair - Updated October 2026

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