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    Thousand Trails

    5.0 (1 review)
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    3 years ago

    Their breakfast was cheeks. The trails and pool were great though. Camping is very fun here!

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    Holiday Inn Express & Suites Port Huron - Microwave  Fridge Kerige

    Holiday Inn Express & Suites Port Huron

    (16 reviews)

    $$

    Very nice newer hotel. The room set up was extraordinary (i.e. great bathroom lighting for makeup,…read moreplace to hang hand towels, bathroom fan, built in luggage stands, hooks for hanging up clothes, comfortable mattress, plush towels, easy to use thermostat, great TV with Direct TV and a remote that works). I told my husband this was by far one of the top hotels we have visited for years. Desk people where very friendly. The breakfast was great, as was the breakfast lady. One complaint was the outside of the tub and the corners of the bathroom floor could have been cleaner. Free baked cookies like Country Inn and Suites offer would be nice to include as an added perk.

    (We travel often so we carry disinfectant wipes to clean airplane seats & hotel rooms ourselves,…read moreeven at 5-Star accommodations) This is a disheartening review, and one that is truly disappointing to write. One-star review is generous. I am an IHG member (many years) and have stayed at quite a few Holiday Inns and Suites and quite a few Holiday Inn Vacations in North America. We have never been disgusted and disappointed until this location in Port Huron, MI. (In fact, we were returning guests from a few years ago. We stayed in their 2-room King Suite & it was clean, relaxing & pleasant) I booked a reservation via Expedia.com (our plan for the weekend was bargain hunting during the "Longest Yard Sale" of the USA) 1st Red Flag: When we arrived, a guest in front of me (at the front desk) was voicing concern that her reservation wasn't correct (she booked adjoining rooms but they gave her two rooms across from each other instead) 2nd Red Flag: I reserved a 2-room king suite but was given keys to a 1-room king standard instead. 3rd Red Flag: We were stuck with the king standard (for 3 guests) because the hotel was sold out. 4th Red Flag and a major red flag: Mold was in the shower. Again, hotel was sold-out and we couldn't be moved to a different room. Other Red Flags: * Pool and pool floor was dirty * Pool water temperature was hot * Water fountains were dirty * Hotel couldn't provide extra towels * 24-hour coffee machines (in lobby) weren't available after 3pm (Coffee machine was not in our room) Holiday Inn blamed Expedia for false advertising of their rooms and Expedia blamed Holiday Inn for sending the wrong information regarding their rooms. Employees of Expedia and Holiday Inn were professional and sympathetic but reasonable and immediate solutions were not in our favor. Holiday Inn Express & Suites-Port Huron is operated by the Amerilodge Group. I am still waiting for a phone call and an email. At the time of this post, Amerilodge hasn't responded to Expedia either. We couldn't enjoy our weekend because of the filthy accommodations. We did look into other places to stay but those were sold out as well. So, we sadly returned home.

    St Clair Inn - Nasty stains on carpet.

    St Clair Inn

    (64 reviews)

    $$$

    Two years ago we had a really fun getaway here. So we decided to do it again. We're sorry we did…read more We booked a river balcony room two hours before we arrived and he gave us one without a balcony. We asked for the balcony room and he said they were sold out. So we went online and booked another balcony room and gave him our confirmation number. Surprise! There was a balcony room that housekeeping was almost done readying. But he said we couldn't cancel the first room. We took the balcony anyway. Muka checked us in. She's wonderful. Drove to a great restaurant on the river. Then to an outdoor free concert across from the hotel. Sat on the balcony with some wine. Lovely! Until we tried the TV. It wouldn't work. Tried the room's phone to call about the TV. It wouldn't work. Called from my cell. Maintenance was busy but would help soon. An hour later I walked to the front desk. They forgot. Radioed maintenance. Skyler came to help. He is wonderful. The guy at the front desk was supposed to tell us that the TV had just been installed and wasn't programmed yet nor connected to wifi. It arrived hard coded not to work until connected to the hotel system by installed by an engineer. Ugh!! Later I tried to change the room temperature, and that seemed locked down too. Went online. No more rooms. Front desk: No more rooms. Holiday weekend with fireworks, sold out. And they had given away our no-balcony room with the TV that works. We live an hour away. But really couldn't just throw up our hands and go home after the wine. The room is super clean and the bedding is divine. The common areas are like being at an upscale resort. There is a very friendly and upbeat staff, so management has created an excellent culture. This wasn't a Marriott before. So maybe the transition has some challenges. We loved this place the last time, and we love Marriott BonVoy. We don't love it this time. I hope they figure things out. By the way, I sent this to a manager in reply to their email that asked about my stay. And I posted it on the BonVoy web site. But after a couple of weeks I have heard back. The manager has been replying to other reviews, but not to ours. Too embarrassed, I guess? Still, we expected more.

    I was shocked to see the reviews on this place! I've visited the Saint Clair Inn twice and every…read moretime my experience gets better and better. If it's not the incredible service from staff it's the cleanliness of the facilities. This time I visited for my birthday weekend with my family we arrived to our hotel room we were experiencing some technical issues with our television our wonderful staff member Muka helped us remediate the issue within seconds. She escorted us to our new room which was immaculately clean in the residence. She explained everything based on the house layout the house was amazing with a beautiful view I highly suggest if you don't stay in one of the Waterview rooms I suggest one of the beautiful houses that adorn the property the view in the winter is gorgeous I can only imagine the summer I'm truly shocked by the reviews I have to say although we didn't try the restaurant and decided to explore around town this establishment is in a beautiful location not far from Port Huron the rooms are handicap accessible it's beautiful I have to say I highly recommend checking this out it's a great wedding venue as well there's parking on the street as well as in the parking lot and it has some great historical sites. Thank you so much to the staff especially MUKA for making my birthday weekend absolutely incredible I really appreciate it. 10 out of 10 would recommend!

    Thousand Trails - venues - Updated August 2026

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