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Batavia, IL

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Thornapple Landscapes

3.0 (5 reviews)
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All Around Landscaping - Standing water after rain this spring

All Around Landscaping

(4 reviews)

I had All Around Landscaping come out last October to fill in a hole in my backyard where I removed…read morean above ground pool. When the job was finished and paid, I asked about drainage after a rain. He told me it would be fine. In the spring the following year, less than 6 months after I was assured it would drain properly, I had standing water in my yard. I called him and when he came out he said "you have standing water and I hope you don't think this is a warranty issue because it is not but for $500 I can put more dirt on it and level it out but that is not guaranteed either." So this year I hired a professional and they corrected the issue. I would not recommend All Around Landscaping.

Unfortunately, we had a negative experience when attempting to schedule some work with this…read morecompany. The owner came out to provide a quote which went well, and I called to schedule a time for the service. During that call, I inquired about the time of day I should expect him to come by. He said sometime in the morning, but that he'd be in touch closer to the date of service to confirm. The day before our appointment, I received a voicemail in the evening while I was working, asking if a particular time worked for the following morning. When I called the owner back in the morning to inquire about adjusting the time slightly (less than an hour), he became extremely hostile. We have a narrow, 1-lane driveway and I was simply trying to adjust the time he'd arrive so he didn't have to move his vehicle/equipment for us when we left for work, daycare drop off, etc. His response? "No. That's stupid, why would you want me to come any later?" I explained our situation and that we simply wanted to be out of his way with all of the coming and going in the morning. He told me that it was ridiculous to "expect him to wait outside my house for 45 minutes" even though that was not at all what I was asking to do. I stated I was simply asking for the time to be pushed back so we'd be out of his hair. He told me that I should "just leave right now (6am) to go to work and take my sleeping infant to day care" if it was "really that big of a deal for me." Also, for what it's worth, my home is less than a minute from their "office." I told him I was no longer comfortable using his service and that I would be canceling. I work with contractors on a daily basis and I've never had one speak to me in the unprofessional manner he did. I would not recommend doing business with someone who speaks to clients/neighbors in this way.

Thornapple Landscapes - landscaping - Updated October 2026

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