I had Master Services take over for a former company that went under after having our crawlspace…read moreencapsulation done several years ago. They totally took "the bull by the horns" following the end of defunct company, and they've done an excellent job. Nobody likes dealing with home issues, but they've been on the case and totally honest with my wife and I since then. But more importantly, the tech they sent has pointed out issues around our house beyond the work done in our crawlspace. Several years ago the tech pointed out that our electrical incoming area was damaged, and this week it was pointed out that there was a water leak under the house and soffit damage that I'd never have noticed, but thanks to MS, I contacted our whole home water filtration company that our units were the issue, and today it was repaired. If you need anything "Basementy" repaired or want total encapsulation, they're the company to call. My family will always be thankful for their going beyond the call of duty to protect our home from the evils of water damage! They can be trusted to do the right thing. Promise!

My home is nearly 80 yrs. old. I had three estimates done for my crawl space mold, structure,…read morefoundation inspection. Nome of them knew I was getting other inspections. Master Services, Master Dry, All Things Basementy or whatever name they are going by now) was the only one that said I had a frighteningly serious mold issue. He said he won't even do a thorough inspection without a rebreather and suiting up. He even came back with pictures of "MY" crawlspace. I was terrified. He said it would cost around $26.000 to fix it (vapor barrier, humidifier, sand blasting the mold, a sump pump, proper drainage, etc.) The other two inspectors had no issue with mold. I saw pictures of my crawl space from them as well. Those pictures showed a totally different crawl space from the pictures Master Services showed me They found a moisture barrier would be helpful and maybe a humidifier if I was worried about future problems. Thank goodness I knew to get more inspections.

We use this company to help put our exterior steps back in place. They had fallen away from the…read morebuilding about 4 inches. Braxton Fox was a sales representative and did a fantastic job explaining the service to us. They followed up with scheduling an appointment and the work crew was excellent. Everything went swimmingly and would highly recommend doing business with them.

We just had a representative come out and perform a thorough inspection and produced a…read morecomprehensive review. We are comforted, knowing that David is our contact & consultant for Ram Jack, foundation solutions. Knowledgeable, professional & gracious. -Thank you

Cole and Kayden showed up when they said they would be here, were very professional and efficient…read more They were great!

I am beggging you to use another company instead of AFS. The…read moretwo employees are here now. After eight days without any communication and being told by Robert, the field rep who sold the contract to me that he would get back with me concerning the two employees Shane and Josh who came four days later than the original planned date because they had equipment breakdown. When no one was returning my calls as to when the foam would be put in after the initial dig to place the supports, I called Groundworks National Office and told them that if someone was not here to finish the job yesterday or today that I was going to hire another company due to breach of contract. Well, they came today and after placing the foam, they are caulking the cracks on the porch with silicone caulk which was told to me by Robert that the cement would be placed. Josh has just said that "we are not cement specialit, we are cement lifting specialist." I went out to check the work and he had smeared silicone caulk all along the brown brick instead of closing the crack flush with the porch. It's a mess! I told Josh that the smsared caulk on the brick had to be removed and ask if he was waiting until it dried on purpose because he refused to say that he would remove it. instead, he smurkingly said, "I'll do the best I can". I said that is not what I asked. I asked you if you were going to remove thd caulk you smeared all along the brick wall and he repeated, "I'll do the best I can." I called AFS and left a message of how he was doing the job and what he said. No reply. Please do not spend one dime to have this company fix one small crack. They send inexperienced untrained people who do not know what they are doing. I do not expect perfection but I do expect excellent work for 13,000.00! 8,800.00 up front then the balance BEFORE this job was finished. If they leave it like this it will have to be finished by another company. Additionally, if you look at reviews on Yelp, every reply to a negative review is followed by saying, "We cannot find an acount in your name." When I called two weeks ago about the truck not working and I had to remain at home while they came and did no work for two hours, just looked at theur cellphones and after two hours called me to themselves and Josh said,"We will have to come back sometime next week because the machine isn't working. He told me that before they left Knoxville to drive up. I feel like I have been held hostage for two weeks. Josh said, "and I will call you Monday."Never heard a word from him." When I asked him why he never called me, he said, "I assumed scheduling would call." This is the most unprofessional company to date. Yesterday two men came as scheduled and put up a fence all day. Anothe man came and fixed my garage door opener as scheduled. If I, as a registered nurse did this kind of service, the customer service alone would get me looking for another job. The AFS Company compliments itself by claiming, "We take great pride in caring for your home to provide a safe place" as well as "our DUTY to follow the highest standards in everything we do." You will hear that on a recorder, but in reality, it's a scam. At least a lie at minimum. Please do not waste many weeks of your precious time catering to this pathetic company.

Gerad from 58 Foundations, came out and gave us an estimate after doing a great job of explaining…read moreand showing us what the problem was and how it would be resolved. The next day Ezekiel and his partner came and did a great job installing steel supports that fixed the problem. 52 Foundation was easy to work with and did what they said they would do when they said they would do it. A 5 star experience!

Found my foundation was settling. Bill S. Evaluated and gave quotes. They were reasonable. The crew…read morearrived at the arranged time and completed the work in a clean orderly fashion. To the Forman: Spencer and crew; Kaylon, Frank, and Shone. Great job!

The owner, Jae Wells, is the President of the National Foundation Repair Association and works very…read morehard to keep the industry of high standards. He has always been a big leader in the industry and exudes professionalism! I highly recommend Jae and his team for any needed repairs at your home!

Asked them to remove an old basement door in the outside masonry wall and in less than one day, it…read morewas gone and looked like it was never there. My neighbor committed when I got home that "those guys never stopped working . . . " Great company

Jeff came to my home and was able to diagnosis my needs and provide a step by step plan that I…read morecould undertake and manage within my budget. I was so impressed with his knowledge and ability to walk me through the issues in my basement. Jeff also recommended a local gutter installer with over 20 years of experience that did an excellent job. Jeff saved us thousands of dollars with his correction plan. I would highly recommend you talk to Jeff about any water issues in your basement. He is easy going and a pleasure to work with.

From the owner: AAA Basement Waterproofing provides basement waterproofing services, foundation repair services,…read morebasement finishing and crawl space repair and encapsulation for the Chattanooga and Knoxville areas. Basement Waterproofing Contractor Contractor Foundation Repair Contractor Crawl Space Repair Basement Finishing

I could not recommend Seiber Restoration more. My home was built in 1899, and the foundation had…read moredefinitely seen better days. With floors that felt like they moved with the wind, we needed something done that was a permanent solution to stabilizing the foundation. The team at Seiber Restoration was timely, professional, efficient, and clear about the project scope. Our project was completed in a shorter time frame than I was quoted, all while maintaining project integrity and not cutting corners. I doubt I will need any foundation work again because of their quality of work, but if I need any of their services again, they will be my first and only call. - Logan

I was satisfied with my experience! After my call to them, they gave me a timely appointment to…read morecome investigate my problem. At that visit, the investigator gave me an evaluation of the problem and the work to be completed. He also was able to give me an approximate time it would take him to complete the work. He was very communicative and thorough. Additionally, he gave me an estimate of the amount of down payment and total cost if the job, which was good to know. There cost was comparable to others, but also competitive. They were flexible in scheduling.    During the appointment, I'm pleased to say that this company took careful and considerate of my home and family.  The job was completed on time. They provided me complete explanation of their work and with photos. They were careful to report what had been done, and show their work. Overall, I am pleased. They were prompt, gave me a clear explanation of work and cost, careful with my home, timely, communicative, and professional. I would recommend them.

DO NOT USE OLSHAN, PLEASE READ MY STATEMENT IN FULL TO UNDERSTAND WHY YOU SHOULD CHOOSE ANY OTHER…read moreFOUNDATION COMPANY....My repair was in Nashville but it is owned and operated by the same individual. The guy who showed up to my house to do the inspection was GREAT! Very professional I had great measurements he communicated everything.... The crew that did my job didn't talk to me about anything, they left a mess afterward, there were bottles, etc... left everywhere. Days later we were wondering, WHY IS IT SO HOT IN HERE?! Our HVAC guy came out to find that HVAC vents around the perimeter where they dug were removed from my daughters room, one was now in water and the intake/return were detached from the unit. The HVAC company had seen my unit and duct work previously and stated that is not the condition it was in. IT GETS BETTER! Then the owner came out, he said about how his guys are to report existing or damage done to the home owner which they didn't otherwise if they did I would understand of existing issues before either from his workers or my HVAC people. He then went under my house to inspect for himself and take his own pictures, etc... while down there he took it upon himself to move ducts etc... because now he says there isn't anything disconnected except for the one. The HVAC company is coming out tomorrow to tell me what he had moved so I have proof that he is trying to cover himself or his guys. LET ME CLEARLY STATE, I DID NOT ASK FOR HIM TO MOVE ANYTHING RELATED TO HVAC AS I DO NOT KNOW IF HE IS QUALIFIED TO DO ANYTHING IN REGARDS TO HVAC. I am having to spend 3K out of my own pocket to fix HVAC lines, possibly do MOLD TESTING, hotel if there is mold so my DAUGHTER ISN'T HARMED. The owner had talked to his guys to only hear that they said nothing was reported or their fault. So I guess I will have to see them in court because he DOES NOT FEEL THE NEED TO OWN THE DAMAGES HE AND HIS COMPANY HAS DONE TO OUR HOUSE. I gave the owner the phone number of the HVAC company and invited him to come out to discuss the HVAC condition and work but he has declind and is not sending anyone on his behalf.

Jason from Olshan Foundation Solutions from the Knoxville TN office just finished my crawl space…read moreinspection. He did a thorough inspection, very professional and answered all my questions. He confirmed my house is structurally sound and gave me peace of mind to proceed with remodeling. I will definitely contact Olshan when I am ready for encapsulation of my crawl space.