Very poor communication with the staff up front. They are rude and argumentative. Appt was…read morescheduled at specific time and we waited over 45 min to be called back. When being asked why the wait they said it was paperwork. Tell me what business require for 45 min of paperwork. I would have come ahead of time if I knew my appt was going to be delayed for paperwork. They should have scheduled the appt earlier. To allow for paperwork.

I had a tooth surgically extracted four days ago, everything was extremely efficient and well…read moreorganized, I was in and out in 45 minutes. Dr. Coffey was so kind and considerate, very caring about putting my concerns at ease and making the procedure as easy as possible.

My wife had her wisdom teeth removed at this office and I have to say, I've never had a better…read moreexperience with an oral surgeon office! Every single member of their staff is 5/5 stars in their own right. It's truly and understatement of how nice, compassionate, caring, and experienced this whole office is. If I had to get my wisdom teeth removed a second time, I'd come back!

Loved Dr Webber and staff very comforting, informative and efficient. So caring and made sure I was…read moreok.

I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10

Amazing work on my clients wisdom teeth for older aged women. In and out within a hour. Super sweet…read moreworkers even front desk girl knew my client walking in to check us in. Walked her out to the car n gave us paperwork but easy recovery by looks of it.

The staff really care about your dental health. I would like to give a special shout out to Dr…read more Pollard and Haley for getting my teeth back together again so that I can eat properly. The teeth sometimes get taken for granted until you have problems with them. Thank you so much for your awesome care and calming personalities.

I had to have a wisdom tooth and molar extracted and Dr Michael Parsons did the work. This doctor…read morewas amazing all around... From personality to procedure. I am 43 and can't think of a better experience from any doctor regardless if practice! I mean, here it is only a few hours since the procedure and I feel great... Even writing a review! I would highly recommend Dr. Parsons to anyone... This guy is as good as they get!!

Midwest Oral Surgery is incredibly efficient at one thing: collecting your money upfront…read more Transparency? Not so much. They provide "estimated costs" that seem wildly inaccurate, require payment before procedures, and then quietly hand you additional balances while you're still coming out of anesthesia. Insurance processing is explained in circles, refunds take forever, and asking billing questions is apparently treated as a personal inconvenience to the staff. Funny how payments are immediate when they want money, but refunds suddenly require 30+ days and endless follow-ups. Patients deserve clear communication and honest billing practices -- not confusion and attitude.

This office has a very friendly staff and early evening hours. They go over the difgerant options…read moreavailable and tjey make the crowns in house so you only need 1 visit. They appear to accept most insurance and are reasonably priced. 2 hours and out. Watched them make the crown while I waited. I would recommend this dentist to anyone.

Stay away!! You can see the previous google reviews that they all complain about the staff here-…read moresuper rude and incompetent and will have you wait an hour to see someone after you arrive for your appointment- I had the same experience as the other bad reviews!! Run the other way!!

Took hubby here recently for a tooth extraction. Office is easily accessible, just off of highway…read more The office staff is kind and considerate. Dr. Kelsey Smith is absolutely wonderful! She is professional and compassionate at the same time. Hubby said his procedure was completely painless. Dr. Smith formulates a plan during your visit while looking at all your images on computer. She gives you several options (when possible) for the best outcome. She actually listens to your concerns and works with you.

Dr Kelsy Smith extracted my tooth 8/15 by that evening my tongue was so swollen I couldn't keep it…read morein my mouth my jaw was swollen and painful I couldn't touch it. I couldn't speak or eat I could drink by slopping water into the other side of my mouth. I went to pick up my pain medication but they didn't order it. I tried to call back Friday but no one answered the phone left message. No one there all weekend. I'm in a tremendous amount of pain. Monday some one answered the phone. No Doctors available. So as of 3 days later no one has listened to my message No one there that can help me in any fashion. There is no concern for the patients other than collecting their fee. Which by the way they take before the procedure begins. All I can say is this place is awful. No one should have endured this level patient care. Don't come here. I want my money back.

Dr Hawkins and staff were professional, considerate and put me at ease, given my anxiety, when…read morehaving a tooth extracted. I would recommend this doctor to everyone.

I took my daughter to Dr. Hawkins for oral surgery. We were both very nervous because we had heard…read morehorror stories about getting your wisdom teeth removed. Dr. Hawkins and his staff were wonderful! They explained everything before surgery and put us both at ease. After surgery, they took time explaining all instructions for when we went home. We are three days into recovery and my daughter is doing great. Dr. Hawkins did such a great job.....we will have no horror stories to pass on!!!! Thank you!!!!!

He is a wonderful dentist! He is experienced he is friendly, and most of all I simply trust him! I…read moreknow his office is out in Troy Missouri, but it's worth the drive!

office staff is rude. claims I owe nalance (it was written off) when my insurance covered a large…read morebalance for services rendered. I've paid my co-insurance every time and staff didn't document a single cent. I have had multiple issues with his fillings, Temporary crown, 2 root canal not don't properly. Post for the crown issue breaking and had to go seek treatment at aspen dental and had to get a bridge place that cost me over 1k due to his work.

I can't say I actually like going to any type of dentist, but Dr. Pernoud & his staff were amazing…read more They were friendly when I got there, listened when I told them about some issues I have, and took care of me exactly like I asked them to. I highly recommend Dr. Pernoud & his staff!