Very poor communication with the staff up front. They are rude and argumentative. Appt was…read morescheduled at specific time and we waited over 45 min to be called back. When being asked why the wait they said it was paperwork. Tell me what business require for 45 min of paperwork. I would have come ahead of time if I knew my appt was going to be delayed for paperwork. They should have scheduled the appt earlier. To allow for paperwork.

I had a tooth surgically extracted four days ago, everything was extremely efficient and well…read moreorganized, I was in and out in 45 minutes. Dr. Coffey was so kind and considerate, very caring about putting my concerns at ease and making the procedure as easy as possible.

My wife had her wisdom teeth removed at this office and I have to say, I've never had a better…read moreexperience with an oral surgeon office! Every single member of their staff is 5/5 stars in their own right. It's truly and understatement of how nice, compassionate, caring, and experienced this whole office is. If I had to get my wisdom teeth removed a second time, I'd come back!

Loved Dr Webber and staff very comforting, informative and efficient. So caring and made sure I was…read moreok.

I'm incredibly disappointed with the experience we had with Dr. Scott Drooger. My wife went in for…read morea simple tooth extraction and requested a quote for a bone graft to aid in healing. After receiving a quote of over $1,000 for the bone graft--significantly more than the cost of the same procedure she received last year at her regular dentist for about a third of the price--we were understandably confused. We asked to speak with Dr. Drooger to better understand why the price was so inflated. When he entered the room, his demeanor was nothing short of unprofessional. His first words were, "Yeah?"--hardly a welcoming or respectful way to address a patient's concerns. When I introduced myself as her husband and tried to ask for a detailed explanation of the costs and the procedure, his only response was, "It costs this much because I went to school for 16 years." That was the extent of his explanation--no insight into the procedure, no breakdown of the charges, just a rude and dismissive attitude. We were left in disbelief at how we were treated. He didn't explain any of the procedure codes or why this bone graft was priced so much higher than the one my wife had received previously. Instead, he rushed out of the room without providing any further clarification, leaving us feeling dismissed and disrespected. After the encounter, we expressed our dissatisfaction with his behavior, but unfortunately, the damage had already been done. Although his dental assistant tried to answer our questions, the lack of professionalism and medical explanation left us with no confidence in proceeding with the surgery. We ultimately decided to leave and not go through with the procedure. The worst part is, that I would have probably paid for the overpriced bone graft had we been treated with basic dignity. My wife and I both took time off work for this appointment, only to be met with poor customer service and an unwillingness to address our concerns. We will not be returning and cannot recommend Dr. Drooger to anyone seeking quality care and professionalism. I would strongly recommend anyone considering dental work with Dr. Drooger to do additional research. From what I've gathered, this seems to be a common issue, and many others have had similar negative experiences. It's truly shocking that a doctor would respond this way to a patient simply asking questions about a procedure. Based on his unprofessional bedside manner, I can't imagine he provides quality medical care.

I started a long process with Dr. Urbanek two years ago involving multiple surgeries. Is his office…read morecheap? Not even a little bit. BUT I have 100% confidence in his treatment plan. He is thorough, answers as many questions as I can throw at him, gracefully handles my MAJOR dental anxiety without judgement, and his staff are amazing. If you're looking for budget work done quickly, look elsewhere. But if you are looking for someone who does not cut corners (and who wants that with your health?), is up front with payments and treatment plan, and just generally makes a painful and anxiety-inducing situation easier than I highly recommend. His surgical skills and expertise on cutting edge practices are exemplary. 10/10

Sometimes it can be a difficult process when trying to match with a dental office that you can call…read more'permanent.' There are a lot of things that consider, but also many industry tricks that can throw a person off course. Not here. This practice is exactly what I hoped for: - No gimmicks like offering customers potential awards for a 5-star review. - No tricks like saying they accept insurance, while they are not on that provider's 'preferred' list. - No whacky photographers taking pictures of your teeth just as you show up. - No gimmicky office tours with gifts for nice reviews. - No tricks to make make a person spend more money than they have to. Yes, those things and more happened at another dental practice, so I was hesitant. Bogey Hills Dental was great to me. The Dr. and staff were extremely efficient and made the work seem like they could do it with their eyes closed. It was a real relief to find this practice. Their work turned out great, and I look forward to going here for a long time to come. Honesty, integrity, and friendliness is what I found here. Thank you BHD!

Amazing work on my clients wisdom teeth for older aged women. In and out within a hour. Super sweet…read moreworkers even front desk girl knew my client walking in to check us in. Walked her out to the car n gave us paperwork but easy recovery by looks of it.

Midwest Oral Surgery is incredibly efficient at one thing: collecting your money upfront…read more Transparency? Not so much. They provide "estimated costs" that seem wildly inaccurate, require payment before procedures, and then quietly hand you additional balances while you're still coming out of anesthesia. Insurance processing is explained in circles, refunds take forever, and asking billing questions is apparently treated as a personal inconvenience to the staff. Funny how payments are immediate when they want money, but refunds suddenly require 30+ days and endless follow-ups. Patients deserve clear communication and honest billing practices -- not confusion and attitude.

Rude and self righteous office staff. Unfortunate that no other physician has moved into the area…read more Fortunately, the person who works in the patient rooms was friendlier. The general feel of the place is that you're treated like a person who will probably screw them out of paying your bills. Ridiculous amount of signatures and names of people to call just in case you don't pay. Makes me suspicious of the target audience they serve. Anyways, if you can go somewhere else, I'd suggest you do. The atmosphere of friendliness and care is non-existent...

I made an appointment here after a change in insurance carrier by the corporation I work for. The…read morefirst visit was somewhat ok, but by the next visit, they were pushing me to have an extraction and bone graft for a future implant. The brought some guy in in scrubs and he proceeded to try and convince me as well. When I asked who he was, they said that they call him Frank. When I refused, the girl that does the insurance, maybe the office manager, told me that if I didn't have it done, they would notify the hospital where I had an upcoming procedure scheduled and tell the hospital that I had an infection, so I would not be able to have the procedure done. I went to two other dentists, and both of them said that there was absolutely nothing wrong with the tooth the wanted to extract. If you're looking for a dentist, I'd highly recommend that you look elsewhere! In my opinion , these folks are nothing but crooks and have absolutely no integrity! I should have known not to go to an old Hardee's that has been converted into a dentist office.

Stay away!! You can see the previous google reviews that they all complain about the staff here-…read moresuper rude and incompetent and will have you wait an hour to see someone after you arrive for your appointment- I had the same experience as the other bad reviews!! Run the other way!!

The Doctor Kelsey Smith DDS Surgeon and her team of highly trained people did a fantastic job…read moreremoving a tooth yesterday 07/16/2026 for me. They worked with skill and knowledge to remove my tooth. I will recommend her and that team in the highest possible recommendation for there skills. Thank you very much Brad M.

Took hubby here recently for a tooth extraction. Office is easily accessible, just off of highway…read more The office staff is kind and considerate. Dr. Kelsey Smith is absolutely wonderful! She is professional and compassionate at the same time. Hubby said his procedure was completely painless. Dr. Smith formulates a plan during your visit while looking at all your images on computer. She gives you several options (when possible) for the best outcome. She actually listens to your concerns and works with you.

Dr Hawkins and staff were professional, considerate and put me at ease, given my anxiety, when…read morehaving a tooth extracted. I would recommend this doctor to everyone.

I took my daughter to Dr. Hawkins for oral surgery. We were both very nervous because we had heard…read morehorror stories about getting your wisdom teeth removed. Dr. Hawkins and his staff were wonderful! They explained everything before surgery and put us both at ease. After surgery, they took time explaining all instructions for when we went home. We are three days into recovery and my daughter is doing great. Dr. Hawkins did such a great job.....we will have no horror stories to pass on!!!! Thank you!!!!!

He is a wonderful dentist! He is experienced he is friendly, and most of all I simply trust him! I…read moreknow his office is out in Troy Missouri, but it's worth the drive!

office staff is rude. claims I owe nalance (it was written off) when my insurance covered a large…read morebalance for services rendered. I've paid my co-insurance every time and staff didn't document a single cent. I have had multiple issues with his fillings, Temporary crown, 2 root canal not don't properly. Post for the crown issue breaking and had to go seek treatment at aspen dental and had to get a bridge place that cost me over 1k due to his work.

I can't say I actually like going to any type of dentist, but Dr. Pernoud & his staff were amazing…read more They were friendly when I got there, listened when I told them about some issues I have, and took care of me exactly like I asked them to. I highly recommend Dr. Pernoud & his staff!