I have had a very, very bad experience with this tree contractor and advise anyone considering this business to rethink their decision.
I contacted Thomas Tree to get an estimate to cut down three trees and prune two trees. Dan Thomas handed me a written estimate of $1500. I found the estimate competitive and told Dan to proceed with the work.
He contacted me at 7 a.m. one morning to tell me that his crew was on the way. I was a bit startled by the lack of notice, but told them to proceed. Once on site, I discussed modifications to the job with Dan. This modification resulted in four trees being cut down instead of three, and two trees being pruned instead of one.
Dan did not discuss a change to the estimate, but I assumed it would increase based on the fact that he was cutting down an extra tree.
A few days after the work was done, I got a call from Dan. He stated "I need to swing by and pick up a check. I will need $3000."
I was shocked by this phone call because Dan had not yet provided me with an invoice, and, I never expected the change in work would result in a 100 percent increase in cost. I asked Dan to explain the difference between the original estimate and the final job and his explanation made little sense. It was apparent that he low-balled the initial estimate in order to get the job. read more