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    Thomas Stephen J PC

    5.0 (1 review)

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    14 years ago

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    The Portland Clinic-Tigard

    The Portland Clinic-Tigard

    2.6(42 reviews)
    5.0 miSouthwest Portland

    Best place ever-except for the lab staff. I have been a…read morepatient of The Portland Clinic for well over 18 years. Love the doctors and the convenience of the locations. But this morning-I go to the lab in Tigard for some blood work for a doctor appt at the Beaverton location later in the week. I go at lunch and get checked right in. Then a few min later, I am called up and told the lab tech is taking a break after the next person so I have to come back in 40 min or come back another time. UH, should they not take care of the patients that are waiting, THEN take a break. I left thinking I would come back after work or just go to the Beaverton lab after my appointment. After doing some grocery shopping nearby. I decide to go back and see if I would be the first person the tech sees at 12:45. If not, then I would go back to work. I go in and am told I would be the first person she would see when she returns from break. So I sit and sit and sit. 15 min go by and no sign of this tech. The receptionist tells me she is checking out my chart and will be calling me in momentarily. Then I sit and watch as FIVE other people are called in--all ahead of me. The receptionist tells me I am the next one. yeah right. The tech comes out and calls yet another person that is not me. I was fed up and start leaving as the tech looks at me and asks my name and says I am the next one in line-which I am thinking is not true. There were still 4 more people sitting around and they probably were not for urgent care. By now it was the principal of the thing--they lied to me and wasted so much of my time. They wasted my entire lunch hour plus another 20 min. Be honest and just say--there are a good 10 people ahead of you when they return from break. I will never go to the Tigard lab ever again. I will only go to the Beaverton one.

    Review of Dr. Young Choi, MD. From the moment I walked into…read moremy first appointment, I felt like my concerns had already been dismissed. I was referred by my primary care provider to rule out potential causes of my symptoms, yet I never felt that my experiences or concerns were genuinely heard. I wasn't asking for invasive procedures or unnecessary testing--I was simply hoping for a thoughtful evaluation to establish a starting point. Instead, I was told that what I was experiencing wasn't possible. After repeatedly advocating for myself, additional blood work and an ultrasound were finally ordered. Those tests ultimately revealed a diagnosis, yet the only follow-up I received was a brief message stating, "You have ***," with no explanation, discussion, or plan for moving forward. As a patient, I expected communication, education, and compassion. The most disappointing part of this experience was feeling like a chart was treated before a person. Listening to patients is one of the most important parts of medicine, and I never felt heard. This was the worst bedside manner I have experienced, and unfortunately, I will not be returning for future care.

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    The Portland Clinic-Tigard - Two hours and 41 minutes on hold to request lab results. I never got through to anyone or could leave a message. Unacceptable

    Two hours and 41 minutes on hold to request lab results. I never got through to anyone or could leave a message. Unacceptable

    The Portland Clinic-Tigard
    The Portland Clinic-Tigard

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    Advanced Pain Management Center - Dr. Vladimir Fiks, Medical Director

    Advanced Pain Management Center

    2.7(28 reviews)
    3.8 miSouthwest Portland

    The Dr treats pain. But, the office is not run well. You can never call and get someone to answer…read more There is 1 Dr, his Asst and a nurse. Yet, 2 receptionist and several more people in the back for ??? You text to get an appointment The Dr sees you then prescribes a treatment. If you get medicine, sometimes it takes weeks to get. You then see the Asst. from then onward. then the receptionist calls to give you another appt 5 weeks later so you're always out of meds a lot. They also make you fill out a daily 4 questionnaire w/o telling you they charge you for this. No one checks this information. In my case they would request from my insurance company for treatments i hadn't agreed to, they charged me for extended appointments when I saw the Asst for less than 10 minutes. I finally told him I was done coming, yet I was charged for 2 more months of visits. I had to file a claim with my insurance company. I finally got the amount I was supposed to pay from over $1,000 to $90. I would avoid this office. The receptionist is nice.

    Do Not waste your time in this office. I saw the PA 3 times, and after the 3rd visit, was shaken…read moreemotionally due his abruptness, lack of professionalism, talked over you when trying to finish a sentence, was curt and downright rude. He would not listen, and someone in this field should be better behaved and show empathy, kindness, not an accusatory tone. He certainly thought a lot of himself, was gruff & despicable. His office staff was cordial and friendly, he does not belong there and needs to be fired.

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    Advanced Pain Management Center - Dmitriy Shore, Certified Physician Assistant

    Dmitriy Shore, Certified Physician Assistant

    Advanced Pain Management Center - Bridget Lahm, Certified Physician Assistant

    Bridget Lahm, Certified Physician Assistant

    Advanced Pain Management Center - Darlene Celete, New Patient Intake Coordinator 503-295-0730, ext. 122

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    Darlene Celete, New Patient Intake Coordinator 503-295-0730, ext. 122

    Thomas Stephen J PC - orthopedists - Updated July 2026

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