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    Thomas J Croy, MD

    5.0 (2 reviews)

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    11 months ago

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    Salem Health Orthopedics - Festive holiday decor

    Salem Health Orthopedics

    2.5(95 reviews)
    25.6 mi

    I came in for carpel tunnel in both my wrists, the receptionist, medical assistant, and physician…read morewere all amazing and answered all my questions and made me feel validated in our appointment! The reason why I had to put down 3/5 is the security. I know that most Salem clinics have bag checks and security, while thats fine, I don't appreciate nor was it appropriate to joke and comment on my bag's items to the other security, calling and laughing at my stuff saying "girl bag". That was the most embarrassing thing because it wasn't even whispered and everyone heard it. Not cool at all.

    "Customer Service" has deteriorated significantly since Salem Health took over. It is impossible…read moreto get through on the phone . I have been on hold for over 45 minutes on more than one occasion until I just gave up. You are directed to use the website which mostly goes in circles with no way to make an appointment or email your doctor. The phone number on their website does not go the clinic. All previous medical history with the clinic was wiped out when Salem Health took over so the doctor did not have any history on me even though I had several procedures there. While it is necessary to have searches at the door nowadays, the company contracted for the job is rather unprofessional. The employee comments on contents in your purse and rummages around more than necessary. And the tattoos, piercings etc. do not look appropriate for a medical setting.

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    John J O'Shea, MD - Portland Knee Clinic

    John J O'Shea, MD

    4.8(5 reviews)
    23.0 mi•North Tabor - Center, Northeast Portland

    I have known Dr. O'Shea for years now and am so impressed with him not just as a doctor but also as…read morea gentleman with a kind heart and a fabulous bedside manner. My husband and myself have never been in his office and felt like he didn't want to see us or had to rush out because his life is so busy. As for the quality of work he does... it is phenomenal! I cannot tell you how thrilled I am to see my husband with straight legs and feeling 20 years younger. Had he not gone in and gotten those knees of his replaced when he did, he would have been in a wheelchair within the next few years. I can't even remember anymore, how bad both his legs were from his arthritis. To give a shout out to my husband, he took his part of taking care of his new knee replacements very seriously. Within 9 days of both surgeries he was back to work. I think he thinks he's Superman. He is a great testimony to the work Dr.O'Shea does...if the patient steps up and follows through by doing their part after the surgery. Then there is Lisa, his fabulous assistant. Another great person with a wonderful polite bedside manner. My husband and I are as comfortable seeing her as we are seeing Dr. O'Shea for injection's and post op procedures. What a team the two of them must make doing surgery. Sometime in the future, I too am going to need new knees. You cannot know the comfort I have in knowing at that time I will be very well taken care by a fabulous doctor and his assistant Lisa. Lori

    Dr. O'Shea is the best knee doctor. Very knowledgeable, cares about his patients, and makes sure he…read moregives his patients time to ask questions and discuss everything. His staff is also very professional, helpful, and caring

    Thomas J Croy, MD - orthopedists - Updated October 2026

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