Dr Rogers is a kind and welcoming person however on the other side of it is the staff will be nice at first but until last few years and till now I will not be return to this optometry office or recommend this place. I've Had my final bad experience with that staff of ladies. Ordered new eye wear frames that they advised would be what I was looking for. The test was when I received my new eyeglasses seem to fit just right until I attempted to use my eyewear that was very costly Frame with eye proscription did not measure up. My proscription is for distance and lower portion for reading. I had to lift up head to use the reading part of the RX while am working on a computer screen which gives me neck ache that can over time cause more damage. After speaking with the staff (woman) who answers the phone which could be 1 of 3 staff employees told me they would not exchange the frame and the dimensions they used were only slightly off from what I requested. The option she provides to make this horrific eyewear experience right was to just refund the amount and the manner tone she gave was firm and not pleasant and would have to come in office within 4 days. A refund was not the answer to my problem I just needed it fix and not to my expense. Other option was they can raise the reading portion of the proscription they I'll be then dealing with my distance which is a driving motor vehicle issues since I need that for distance. This is poor experience and will have to cease from this establishment/business with them if they cannot fix and order me the frame but they will not exchange the frames out in any event. Am guessing they don't care if a customer is dissatisfied even when it's not that consumer fault. Even though the web site says and I quote "We take pride in making sure our patients are fully satisfied with the services we provide" is a false statement on their part. Good luck. read more

This place was clean and nice. The selections were good, and the service was great. I'll be returning in the future for sure. read more

Dr Rogers Optometry is conveniently located, has a very friendly and efficient staff and Dr Rogers is great. He was very thorough, explained each step of the exam procedure and he took a very detailed medication history. He took time to make sure that I felt very much at ease. Recommended! read more

I've been going to Dr. Rogers for more than 10 years now. Everyone in the office is personable and helpful, and I've relied on their opinions when picking out glasses and learning to wear contacts. There was even a time when I lost my last pair of contacts while waiting for a delayed new order (and didn't have updated glasses to get me through), so I went to the office first thing in the morning and explained my problem. They were able to find me a pair that was almost an exact match to my prescription! Miracle workers. Fun bonus: I love opening up my contacts/glasses bag and finding a special "Rogers Optometry" chocolate bar. read more

Rogers Optometry - Rogers Optometry Dark Chocolate Bar - Optometrists Near Me - Simi Valley, California

The worse eye Dr. I've ever been to. He messed up my prescription not only one time but two I couldn't see my computer I couldn't see my work and I had to wait almost a month to get this corrected. He re-examined me for a second time and messed up again so I had to go somewhere else to get my prescription finally right.It seems that maybe he doesn't do young clientele only elderly are older people but I will never ever go back to him ever again it was A horrible experience at the worst time in my life they were not apologetic he did not get on the phone and apologize all they did was give me a refund and called it a day. I'm not quite sure why he was so highly recommended when it was a complete disaster. read more

I have been coming to Dr. Rogers for about 15 years now and have never had a less than perfect experience! I feel extremely confident in his skills in eye care, and I find him to be a kind, caring, and good-natured gentleman. He has always been a great listener as I voice how my vision is and is genuine in working with me towards clear sight! The staff in the office has always been super pleasant and helpful, especially Lisa who has been there longer than I have been a patient. She really knows her stuff and helps you strategize the best use of your $ when working with insurance plans. If I could give more than 5 stars, I would! read more

Really great place! Staff was amazing, nothing to really complain about Rogers Optometry

It's good to be back with this practice. A thorough exam and quality eyewear. I look forward to future visits.

Dr. Rogers offers al higher level of experience that will take care of your eyes beyond just getting fitted for glasses or contacts.

This is the second time I have used Rogers optometry. Love my new glasses. They are perfect. Dr. Rogers is a good doctor and very nice. Office staff is friendly and helpful. read more

This was a great experience. The doctor spent a lot of time to get an exact prescription for my particular circumstances. He improved on my opthamologist's prescription. I got some Maui Jim prescription sunglasses from the shop with the new prescription. My vision could not be better. I highly recommend Roger's Optometry. read more

I've been going there for a handful of years and every time I leave they never fail me. The staff there are so friendly and personable yet professional, it makes the all the difference in the experience. Dr.Rogers himself is so understanding and makes the eye exam fast and entertaining. I've been to other offices due to insurance purposes and I always end up coming back. Highly recommend. read more

Although I moved an hour away from Dr. Rogers' office twenty years ago, I continue to travel to his office for my yearly eye exams. Dr. Rogers is kind and patient when giving you explanations. I never feel rushed when I meet with him. His staff is helpful and caring as well. During my last visit his staff researched my medical insurance and was able to help me purchase prescription sunglasses for $155! I was pleasantly surprised! read more

This is in response to Mr. Steve G's review of Dr. Rogers office staff. I was in the office when you came in and the version you have created on Yelp is not exactly the way things occurred. I never witnessed the staff ignore or be rude to you throughout your ordeal. You appeared to be unhappy from the time you walked in until you left. I understood part of the conversation that you may have not been notified of receiving your glasses on time, but it is only a minor thing. To imply that the staff was rude or inconsiderate to your needs is really wrong. You should not post things to damage a business because you had a bad day. See all other reviews. No complaints. read more

not enough space to write all my problems with dr. Roger I'm so glad to see some other people claiming they were given the wrong prescription when i said I'm going to see my ophthalmologist DEFENSIVELY said you cant see him he is no longer there i said he is not there because he retired the business is still there having 4-5 doctors..i took the prescription to be filled to two labs and both MADE ME 2 different pairs of glasses the same problem with both pairs of both labs the second lab really try so hard and nothing worked..i was told to go back to dr. Rogers no patient manners ignore me and not saying anything finally he said what you want me to do i said since you claiming the prescription is excellent make me the lenses and i use the frame of my second new pair that cost me $370.00 NO ANSWER SILENT HIS ANSWER WAS WELL YOU CAN WEAR YOUR OLD GLASSEs (My old glasses according to his exam i cant see clear) AND I ASK SO WHAT I DO WITH THE $370 NEW PAIR KEEP IT IN THE DRWER?? NO RESPOND NO ANSWER SILENT!!!!! NO SOLUTION I'M NOT PLANNING TO EVER GO THERE AGAIN AND HOPE YOU have a chance to look the reviews... read more

Let me start off by saying while I'm not a patient of Dr. Rogers currently that may change soon. I'm a special education teacher and I also do home teaching. My home schooled student has significant health issues preventing them from going out in public but their glasses needed adjustment desperately. I called Dr. Rogers office and spoke with Lisa. I explained that my student was homebound but needed their glasses adjusted. After speaking with Dr. Rogers, Lisa called me back and made an appointment to do a house call. Lisa came to my student's house and brought all her tools. She took her time and got their glasses adjusted perfectly. Thank you to Lisa and Dr. Rogers for this service. Not everyone is able to go to the optometrist office every time an issue arises and Dr. Rogers and his team really came through for my student. Thank you very much Lisa. read more

I've been going to Dr. Rogers for 9 years now. This year, I won't be going back. It's not due to Dr. Rogers. He is fantastic - always professional, friendly and in a good mood. His office staff is perpetually cranky, especially his senior manager who's been there for years. Who wants to go visit cranky women? And then there's the selection of glass frames. If I was 10 or 80, this would be the Optometrist for me. I've suffered through trying to pick out anything hip, cool or even remotely trendy for years now. What pisses me off the most is when the ladies show me one of their posters with cute frames and then tell me they don't carry those frames. ??? So this year I'm trying out a new Optometrist. I only wish Dr. Rogers would get a fresh selection of frames to boost his business and give his staff some happy pills. Oh! And giving customers complimentary glass shining wipes or glass cases once in a while would help too. read more

It's becoming increasingly difficult to find sincere health care professionals who don't treat patients like an ATM machine or use tricks and scare tactics to try to get you to pay for services you don't need or at prices higher than market value, and I know because I've been burned many times in the last 10 years or so. I'm so glad I found this place after trying out different options in the vicinity...I actually look forward to visits to this office and have been very pleased with the doctor, staff and service to say the least. Highly recommended (and thanks for the chocolate!) read more

Doctor Rogers has been taking care of me and my family for over 10 years. He has incredible bedside manner and his staff is always a pleasure to work with. I love getting my eye exams because of the way Doctor Rogers conducts them!! He is very thorough and explains what he's looking for, what's normal, etc etc. I highly recommend doctor Rogers!! read more

Dr. Rogers is an excellent optometrist who is extremely thorough in his examinations. He takes the time to explain what he is doing and what he has found in easy to understand language. His office staff is patient and helpful in choosing frames and making sure that they fit to your satisfaction. There are very few businesses I would recommend as highly as this one. Above review from "Sunny R" makes no sense, her descriptions show that she has never even been in Dr. Rogers office before. read more

I lost my glasses so I made an appointment with Dr. Rogers. What a cool guy! Very knowledgeable and most definitely knows his craft. I felt extremely comfortable and enjoyed his sense of humor. But most of all, he has my best interest in mind and I know this for a fact. After he wrote my eye glass script, he recommended me to go to Walmart for a "cheap" pair until my insurance would pay for a better pair, in two months. I'll be back here for sure. He has his patients best interest in mind, not his own. I found his front counter staff to be very pleasant as well. Thank you to Dr. rogers and staff! I'll be back for sure! read more

I'm really glad I was recommended to see Dr Rogers. I have been to his office about 6 times (2x exams, additional visit to pick out frames, 3x pick up frames) for myself in the past 2 years and its always a smooth experience. Dr Rogers is very personable and funny...and the three ladies (Eileen, Lisa and Sarah) working there have always been nice to me. I had also been there a couple of times with my daughter including the first time she was getting contacts. Eileen walked her through the process of putting the contact in her eye and she was very patient with a 'first timer'. Thanks everyone at Dr Rogers Optometry! read more

HIGHLY recommend this practice! They treat you like a human being and are obviously not just interested in taking your money. I have been so impressed with their professionalism. I was concerned about getting glasses (as I have not worn them previously) but they are so friendly and make you feel right at home. I wouldn't go anywhere else! Especially Sarah- she was so helpful and nice and very patient with all my questions. I am recommending to all my friends and family. Don't go anywhere else! read more

We call Dr. Rogers for an emergency, as our normal optometrist had already left for the day. We had never been to his office, but knew it was close to our usual optometrist. Something flew into my son's eye, and we could not get it out! Dr. Rogers was literally on his way out the door when we called, but he stayed so he could look at my son's eye. We arrived about 10 minutes later, and found Dr. Rogers to be personable, friendly, and efficient. We thanked him profusely for sticking around for us, and it is a good thing he did! Dr. Rogers extracted a piece of metal from my son's eye!! It was a very simple and quick and painless process. It just shows what kind of caring doctor he is because he was about to go home for the night, but waited around to see a patient that wasn't even his own. Much appreciated!!!!! read more

My husband, daughter and I are all patients of Dr. Rogers, and we love him! He's very funny and knowledgeable, and we always enjoy our appointments with him. The staff are also great, and help make the experience easy and enjoyable. We are so happy we chose Dr. Rogers, and highly recommend him to everyone! read more

I used their online system to request an appointment on 2/1 and no one has contacted me as the automatic email said they would. I even emailed them the appointment request asking if anyone would contact me and still no one has. Why do they even have an online system if they do not look at it? Update: Two months later and still no one has contacted me. I went to Dr. Murata instead and it was a really great experience. read more

Love the location. Great selection of Silhouette frames. Lisa is so thorough and helpful. Dr Rogers is very patient and does all he can to make sure your diagnosis is correct. read more

Dr. Rogers is outstanding. He is friendly and knowledgable. He is always willing to answer questions and spend time with you. I'm always in and out of the office in less than thrity minutes. NIce selection glasses and the staff is friendly and helpful. Ignore Sunny R.'s review. I've been going to Dr. Rogers for 20 years. I have never met a cranky person in the office. All you have to do is walk by the store front office to see the selection of frames in the display cases. read more

TonyT Rogers Optometry provided excellent service and great selection of frames. I was pleased with advice from staff on the frames that fit my face and appearance. The frames with new prescription came in ahead of schedule. Good staff to work with along with Dr . Rogers. read more

I first came here in 2012 and had a great experience, came back in late 2016 because my Silhouettes didn't feel as sharp as they had been, and sure enough Dr. Rogers did a digital scan, then the phoropter, showed me my old prescription and compared it with my new one, now I know I wasn't imagining things and my vision has never been sharper. Dr. Rogers is funny, friendly, and most importantly knows what he's talking about. His staff are courteous and professional, everything is handled quickly and efficiently. read more

The best selection in Simi and the ladies are very helpful on

We've been coming to Dr. Rogers for more than 15 years ... I think maybe even longer!! Dr. Roger's and his great staff make you feel like part of the family. They all take the time to answer all your questions, offer advice and always are attentive to everything. I especially love the selection of glasses and the fact that we can take our time to see what looks best without feeling rushed! I highly recommend Dr. Rogers to anyone that needs to have their eyes well taken care of. You too, will become a patient for life! read more

I recommend Dr Rogers to anybody who needs any type of eye exam surgery or choose a pair of glasses from their awesome selection. The office staff are top notch, they go beyond the norm. Chris G. Simi Valley read more

I usually don't post negative feedback on yelp about businesses I choose to avoid doing business with in the future. In this case, I am breaking my own rule. We have been patients of Dr. Rogers for many years. We have referred many others to Dr. Rogers because of our previous good experiences. Dr. Rogers continues to be an outstanding optometrist. However, the experience I had with members of his staff on Friday leaves me looking for a new optometrist. I ordered new lenses for an existing frame a few weeks ago. I was told that I would be notified when they arrived for pick up. I did not get the notification I was told I would be getting and I went into the office on Friday. Sara waited on me and I could immediately tell by her greeting and body language that she was not going to provide me with my normal good experience. I asked her if my glasses were in yet and she looked it up and was able to find them. I asked her how long it had been since they arrived and she told me that they had been in for approximately 2 weeks. I told her that I was told I would be notified and that I was not. She explained that they only send electronic messages and that they had done that for me. I asked her where the message was sent and she gave me a number that had no correlation to mine. She offered no apology for the error or expressed any regret that it had occurred. She basically shrugged her shoulders with complete indifference to this inconvenience. I asked her why there had been no other attempt to reach me (perhaps comparing my number to my wife's contact info or past records? email? facebook message?) and I got no reply. Only more indifference that reminded me of what you would get from a 16 year old at a fast food place when you tell her your order was wrong....again. Sara then handed me my glasses with a cloth and a candy bar. She made no attempt to fit the glasses to me or take any other pro-active attempt at making sure an obviously unhappy, loyal patient was now satisfied. I said to her are you going to make sure they fit? Her reply was to ask me if I wanted her to do that. All this time, her senior colleague, Lisa, did nothing to get involved when it was Lisa who took the original order and did not verify my correct number or set the expectation that I would only receive an electronic communication and not a courtesy phone call when the glasses came in! Lisa simply allowed Sara to continue to alienate a loyal patient. I finally asked for Lisa's assistance and she didn't even bother to get up from where she was sitting. It was if I was a problem and they wanted me to go away. Lisa's response when I asked for assistance consisted of saying "what do you need?" and then explained their new system to me from her comfortable chair in the corner. Apparently, whatever she was doing was more important than taking care of the frustrated patient. Now that I was fitted, Sara let me know that we were concluded. When I asked her if I got a case to go with my glasses, she replied "do you want one?" I told her I wanted a case assuming that a case comes with the glasses. She got me a case and I left. I called back a short time later to get the name of the person who gave me such poor service. Lisa answered the phone and very curtly asked if there was something she could do for me. I asked her to have Dr. Rogers call me. So far, no call. I would be surprised if Dr. Rogers even got the message. I miss the days when Dr. Rogers staff showed as much care and concern for the patient as he does. There was a time when the staff would go above and beyond to make sure the patient was satisfied. It appears those days are gone and so are my appointments and referrals with Dr. Rogers office. 9/6/16: UPDATE: I received a very nice call from Dr. Rogers today who was genuinely interested in my experience. I am not surprised that he cares because that is the kind of professional that kept us coming back for years. His staff really let him down on this one. read more

I have been a patient of Dr Rogers for 22 years. After all this time I almost feel like one of the family. I have never had a bad day after leaving his office. The office staff is courteous and always helpful. I have gone to other eye doctors because of insurance issues but I have not found a more competent office. Never had a bad Rx as with other office. I would highly recommend Dr Rogers and his staff. read more

My entire family has been going to Dr. Rogers for years and we love this office. Dr. Rogers is always so nice and very funny but also very helpful and professional. The office staff has always been very helpful and friendly to us. My husband who never wore glasses, had an injury to his eye that now causes him to wear a single contact. Dr. Rogers has really helped my husband find the right contact that works for him. When my children were around 5, I started bringing them in to the office too and they love how Dr. Rogers jokes around with them and is interested in them. For a couple of years, our insurance changed and we had to go to a different Dr. and this year we were so happy to be able to return to Dr. Rogers' office. We have never had any problems at all. Whenever we order glasses or contacts, they are ordered quickly and we always receive prompt phone calls regarding our orders or appointments. My family doesn't want to go anywhere else! read more

Stop by just passing through ... By far the best customer service I've had in awhile the 2 sweetest ladies inside. My gucci sunglasses needed a replacement lens the ladies went above & beyond to make sure I was happen in every way ... Def. will be back even if its just to chat ...lol! read more

First time visitors. Accepts our insurance (VSP). Found the office staff to be very friendly and efficient. Paperwork was a breeze and minimal. Dr. Rogers was personable and very thorough in his explanations. He tested our eyes in a professional and nice way. Eileen was very nice, helpful, and patient with us while we searched for the right frame/lenses, etc to fit our budget. Would definitely recommend! read more

Dr and Staff are great especially Lisa! Enjoy my appts every year! Kind doctor who is patient and makes sure your prescription fits you no matter how many trials you have to try on! Thank you! read more

Been going to Dr. Rogers for over 20 years. Even after moving out of the area we still make the trek out to Simi once a year for our check ups. He is the best! read more