Excellent, quick service on a Saturday and reasonably priced. Thanks to othet Yelpers for the…read morerecommendation. Explained everything clearly and in detail. Will definitely use in the future.

Artem was great. He responded to my inquiry right away and he offered to come to fix my washer on…read moresame night. He inspected the washer and found it needs a new "door lock" mechanism. He will be back tomorrow with the new part to complete the job. HIGHLY RECOMMEND this company!

This service is very knowledgeable and does a great job of communicating! would definitely…read morerecommend to anyone!

From the owner: At A Helping Hand Appliances, we believe every home deserves dependable appliances and every…read morecustomer deserves honest, reliable service. We're a locally owned and operated appliance repair company, proudly serving the community with expert repairs and excellent customer care. Services We Offer Refrigerator and freezer repair Washer and dryer repair Oven, stove, and range repair Dishwasher repair Microwave and garbage disposal repair And more – if it runs, we can fix it Why Choose Us Fast, same-day or next-day service Transparent pricing with no hidden fees Experienced and certified technicians Friendly, respectful, and clean service We treat your home like our own Let A Helping Hand be your trusted solution when your appliances stop working. We’re here to make your life easier with quality service you can count on. Call today to schedule your service or request a free estimate.

Was in need of a washer and dryer and I didn't want to put down the bucks for a new set…read more The building was a little difficult to find as it does not have a good sign out front (apparently a result of some sort of bureaucracy). If you are looking for it and GPS is failing you, it's at 2000 spring street. There are a bunch of cars/service vehicles parked out front and you can see some appliance hanging out near the back of the lot. The only formula sign you know you are there is because the mailbox has "2000" listed on it. Once you park up walk on back to the only door that makes sense. Again, there are no signs... It's a family business and the lady that showed me around was friendly and inviting. She gave me the run down of the inventory. Apparently the washer/dryers move fairly quickly. Most of the inventory were top loaders between 3-10 years old. Some scratches and minor dents, but all are tested and repaired by their mechanics before being put on the floor. So it's better than craigslist as you know they've been looked at. They also come with a 30 day warranty. I went Saturday morning and they delivered the same morning. Friendly delivery man. I had made the horrible (yet apparently not too uncommon) mistake of buying the electric dryer when in fact I didn't have the 220V hookup. I thought I was going to have to return the whole set. To my pleasant surprise the delivery man made some calls and the company was able to get me a matching gas dryer (new, minimally dinged up) for a discount and deliver it by lunch. Apparently they have another location with some more inventory. This was all pretty great service. Highly recommend if you are in the market for some fairly priced used appliances.

This place was recommended to me by a friend as a repair service .I didn't buy appliances here but…read morethey have repair guys that come to your house and work on appliances. I was in need of a refrigerator repair and didn't know where I was going to get a repair man. So a friend recommended them to me. I called on a Friday & set up an appt. for Monday (that was the earliest they could fit me in). The technician was prompt, called ahead to say he was on his way, was very professional & friendly and did the job. For $130.00 total which included the needed part, I was very pleased with the experience. If you're ever in need of appliance repair, I highly recommend them.

I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

Two older washers and a dryer repaired. Very knowledgeable, and fast service. Good communicationread more

Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

I called Tommy about my washing machine not draining. He showed up the very next day to my house on…read morepost--early, professional, and had the issue fixed in just 45 minutes. You really can't beat that kind of service. It's clear that Tommy knows what he's doing and deliver results quickly. I'd absolutely use him again.

Will use them in the future when I called needing help with my LG washing machine, they referred me…read moreto George from Tink's Appliance Service to get my washer's drain pump replaced.

Refrigerator repaired. Great service, excellent communication, professional repair work, and honest…read morepricing/value. Would recommend to anyone.

THESE PEOPLE ARE STONE COLD LIARS. I called because I have a leaky GE washer, and when I told him I…read morewas in 40218 zip code, which is pretty much in the middle of Louisville, he claims he does not have "the manpower" to come out. What a dumb stupid lie. How can you have "the manpower" to go to only go to some zip codes, but not one that's right in the middle of town? The place is called "Mr. Appliance of Louisville" but the middle of Louisviille taps out his "manpower." THEN, when I challenged him on that he screamed and hung up on me. REMEMBER: If he is willing to lie on the phone then he is willing to lie to price gouge you too. Do not call these people.

Arthur is always on time and pleasant. He is my go to handy many! This is the fourth time I've…read moreused him.

Called to get heating element fixed in stove. They was able to fix heating element but removed oven…read moredoor in the process. Kept dropping oven door which broke door and tile floor. Owner told me it couldn't be fixed.

While the response to my request was timely, I was not impressed with the service. We called for…read morean LG washer repair. The technician did not appear to do any diagnostics. He was trying to get into the washer and could not remove a bolt at the bottom. He worked on it for about 20 min and gave up and said he could not get it off. He did not offer any other solution except to tell me if we replaced the washer to get one of the old-fashioned kind with a knob instead of one with electronics. He collected a service fee for No Service and left. We contacted another company who took detailed notes, ordered parts which they brought with them, fixed the problem which did not involve removing that bolt and we were back in business.

Quick, efficient service on both my machines. Reasonable cost and good communication. So glad I…read morefound him!