Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.

This is a good company to work with. The first call to schedule was with a friendly co-owner. Troy…read morewho came to do the dryer vent cleaning continued the positive experience. He was clear what he was doing, offered before and after pics demonstrated the positive work. I recommend this company!

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

Our thermostat had been acting up causing our house to go from cold to hot with no rhyme or…read morereason. Service by Shawn Heating & Air conditioning came out and went above and beyond to fix our issue in this 90+degree weather. He did not leave until the house was cool again. Very much appreciated!!! I recommend this company 100% because he went above and beyond. Thank you Shawn! The Sheffield

Bought a house that had a bad furnace and an AC system that was in shambles. Shawn assessed it all…read moreand gave me the harsh truth which matches what the previous owner was told by another. He told me what he was able to do, gave options I didn't know I had, and warned me of upcoming price hikes. After deciding to replace both systems, he was there with in a weeks time, completed the entire job in a day, and left no messes. He also came in a lot lower than other competitor. His experience was reflected in his knowledge and quality of work and I'd highly recommend him to anyone.

Without doubt, the finest service to be had anywhere. These folks are pros from the techs and…read moreservice engineers to the office and support staff. We won't have anyone else in our house. We've been using Chris and his team for many years.

We own rental properties and this company is very responsive, a good value and gets the job done…read morequickly. They replaced a chimney exhaust insert at a great value and I would highly recommend them!

Super grateful for the affordable and professional inspection and house vent duct cleanings, we've…read morehad last 2 yrs. The tech identified a gas leak near our furnace. When LG&E tech came by 2nd time, even after repairs, a whole new gas pipe with multiple connectors changed, there was STILL a gas leak. In all ~4 gas leaks identified. YIKES! We hadn't noticed a smell or anything! Very grateful for the safety pickup from a "routine" but very value and safety-added HVAC service w/ duct cleaning. Thank you for keeping my family safer! Appreciative of all your help!

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

Our technician, Freddie Stone, was very prompt & efficient, when he came to fix our leaky toilet!…read more Very polite and informed us on what needed to be done. Was done in a very timely manner. Will definitely use you all again for any plumbing issues! Robert & Cathy Hewlett

The company sent out a thief, and a trainee thief in training…read more I called around to get a drain cleared and was quoted a fair price, but when the plumber showed up it was a much higher price. He was able to snake the drain so that it flowed. The problem was I did not have enough people to be filling an upstairs sink and have someone to observe the plumber, He and is trainee, STOLE from Me, a Brighton leather and silver carry on and a tote bag, plus my standard carry on bag to add my DeWalt jig saw which many extra blades, my Dremel kit with all the accessories,, my lifetime collection of hole saws, and I can not be sure what else. When Management was informant they supported the thief. But they did lower the charge to what I was originally quoted. I would not hire this company unless you had enough personal to watch each and everyone, to prevent having your items stolen!

While I was initially so impressed with Elite, one month later, I can say my opinion has changed…read more My furnace unit went out a month ago and upon calling Elite, they immediately scheduled a visit and within 24 hours, I had a brand new unit installed. Now, as I sit at my house to go make my first payment for the unit, my fan is not turning on. We call Elite and they let us know that even though we just purchased a new unit a month ago, their labor is not free and we must pay $120 if we want someone to come out this evening. Buyer beware of the service bait and switch!

I wish I could give this company 0 stars. So, in 2018 I purchased a new AC unit (mine went…read morecompletely out) from them with a 10 year warranty. A few years later during one of the maintenance checks, the technician informed me I must purchase a $1,000 LED light for my HVAC system, otherwise my warranty will be voided? What? I bought it anyway, because I have bad allergies, my job installed something similar and the air quality increased. But, that's not the point. Me not purchasing a new component after the installation YEARS LATER should not have any bearing on the warranty. The reason I am writing this review so late is because I moved so, I am not worried about shady practices from them anymore. But I would 100% stay away from Elite Heating and air if I were you.

Had to come out 4 times to fix a problem. Then cussed at me and acted like it was my fault it…read morewasn't fixed. Very unprofessional

Quick response. Was at the house same day, diagnosed the issue in minutes. Was able to replace the…read moreblower motor and cool air was flowing in a little over an hour. Great technician, friendly, efficient, courteous, and knowledgeable. Gave me recommendations on future maintenance that I could do. I'll definitely call him again for any future HVAC needs.

Great service he was very through was very detailed and made sure I understood every stepread more

We had an air conditioner installed and had a great experience with Mcginnis Heating and Cooling…read more When it's time, I will have them install a new furnace. ***** Ron & Debbie