Family member went with foot pain after first appointment she was prescribed a medical boot. They…read morewere out of her size and we had to go to a pharmacy and get one. At the next visit the "dr" asked if her foot still hurt. The answer was yes and they advised that they had to get approved for insurance to do an MRI. That was the extent of the visit. When she was leaving they tried to charge her for the boot we bought somewhere else. We waited over a week and called and asked what the deal was and the later advised that insurance denied the MRI and wanted her to do 2 weeks PT and they would send a request and the PT office would be in touch. I called a month later after hearing nothing form anyone but received a bill for the appointment that nothing was done at I called and asked for the 40$ co pay to be dropped because we did not receive proper treatment and it was denied by the "billing manager " so I asked to speak with the administrator and he said no and eventually hung up on me I then called the administrator and he advised that the bill stands even though there was really no patient care or advocacy shown.

Wow, what a great place. Completed the history & patient info on line prior to my 1st visit. Appt…read morethis morning @ 8 and was in the examination room by 8:02. no long wait. Dr. Neilson was very professional and had a great bedside manner. Highly recommend this place if you are in need of orthopedic care---hopefully you will not, but if you do this is the place.