I left this experience feeling defeated, unheard, and completely devalued as a patient…read more This review is for the office staff, specifically the female office manager named Chris and the receptionist, whose actions were not only unprofessional but deeply harmful. As someone living with chronic joint pain and suspected Ehlers-Danlos Syndrome (EDS), I followed the appropriate process through my HMO. I visited my primary care doctor, received a referral to a rheumatologist, and contacted this office to get help. What followed felt like a cruel game of red tape. The first time I called, the office manager (Chris) told me they would not accept the printed referral from my PCP and insisted it be faxed directly. I complied. After days of waiting, I called again, this time met with rudeness from the receptionist, who transferred me back to the same manager (Chris). That's when I was told, despite now having my referral, they still wouldn't schedule me because the diagnosis didn't use the exact words "joint pain." I explained politely and calmly that I experience daily, debilitating joint pain and other symptoms related to hypermobility. I told her that my PCP suspects EDS and that I desperately need to see a specialist for confirmation and guidance. She interrupted me repeatedly. She dismissed me. She told me that "rheumatologists don't treat EDS" and that there was no point in me being seen. It was incredibly disheartening to be spoken to like I didn't matter. To be told, essentially, "you're not worth our time." I was not asking for anything unreasonable, only a fair chance to be evaluated by the doctor. The worst part? This office manager (Chris) is not a physician, yet she acted like she had the final say in my care. Her lack of empathy and willingness to shut patients out is harmful, and I know I'm not the only one who's experienced it. These types of encounters can delay diagnoses, prolong suffering, and push people to give up on seeking care altogether. If this clinic truly cares about helping people with chronic illness, they need to reevaluate who is representing them on the front lines. Nobody in pain should be spoken to this way. I left that call in tears, not because I was denied an appointment, but because I was treated like my health didn't matter. That's not just poor service. That's harm.

Dr. Niger did my facelift; he is quite simply the best plastic surgeon in Florida, and we are…read morefortunate to have him in little ole Ocala. His bedside manner is reassuring, and he is a talented surgeon, and he always has a smile and a handshake for you. The difference in my driver's license pic is amazing. I am 60 years old, and now I am being asked occasionally to show my ID when I buy wine, which never happened before. The results are amazing. I am sorry to see negative reviews of the staff and the quality. I have been there so many times, and every time I went to the office in Ocala, I only saw the best professionalism, smiles, and as the staff walked by you they always had an upbeat smile and a Hi for you. I want a tummy tuck, and I am trusting no one else but OPS.

I had a cancerous legion under my eye. Was concerned about scaring. Dr. Carreras-Montgomery…read more removed with no visible mark. She was gentle reassuring. Would trust her with any surgery on my face or any other part of my body. Found her and entire staff friendly, courteous and accomodating.

This is the worst doctors office I have EVER dealt with. You can never reach anyone. You have to…read morecall and leave a message and hope that someone calls you back. Two months trying to get in touch with someone voice mails, emails, going to the office and still no response. Lost paperwork cannot receive a fax. The WORST!!! The woman behind the counter was rude and acted like I was bothering her. Very obnoxious! I would never recommend anyone to deal with this office

I went there for years until I felt like I wasn't getting what I needed... I found a better eye…read moredoctor. They treated me like a human being. I had a simple blepharitis condition and instead of getting the help I needed they just dragged me along till I almost went blind... And then I went to a real doctor and told me that I had another condition and they fixed it. Stay away from this place. A bunch of old entitled doctors and don't give a shit about their patients

Waiting for over an hour to be seen is ridiculous. Appointment was at 1020am ..was first seen at…read more1120am Then the whole process... finished appointment at 1250pm. Our time is valuable, so annoying. Maybe you should not schedule so many appointments!