Clean modern care Facility. Had been looking for a primary care physician for my father that was…read morecloser to home. Located Mercy Professional Physicians through his insurance company. They had decent reviews and since they are close to a lot of his specialty physicians he wanted to see how that would be. They have a lot of geriatric patients. It was easy to make an appointment over the phone for a new patient. The check in was easy. They have tablets to check yourself in but also have several receptions to check you in the old fashioned way that my father prefers. Everyone was very friendly. He felt comfortable and at ease for this first visit. I like that they have a my chart app and website so my father is able to give other people access so we can monitor his medical status. He can also make appointments and send notes to the doctor and do telehealth visits. Also on site, they have their own labs and imaging facility .

I have to come here once a year for my physical appointment. It is about 35 min from my house…read more I see Dr. Baron he is an amazing doctor. They have remodeled the office. When I first started coming it looked old and now its bright and open. The ladies that check you in are very nice. The only thing about my visit today is that the lobby is extremely cold normally it is comfortable. The receptionist did mention that they lost power this morning so that could be why its so cold.

I saw Dr. Michelson at the After Hours Care and she was wonderful. She isn't my regular Dr but she…read morewas patient and caring. She took the time to explain everything and showed me pictures online to better explain what was going on. I'm so glad that Clinical Associates has After Hours Care.

An office best avoided. Has seriously gone downhill. I saw the fabulous Christine Manko for many…read moreyears until she retired. Then I switched to Syma Rizvi. I'm giving her the benefit of the doubt and presuming she was under pressure to see a lot of patients as quickly as possible and this explains the careless treatment I consistently received. She was usually very unclear in explaining things and in too much of a hurry to answer questions, which she would sometimes refer to her assistant, who was also clueless. The whole office was horribly run. No one live ever answered the phone. You had to leave a voicemail. Calls were usually not returned the same day. It could take days to set up an appointment. After a visit, I often got a followup survey about my experience emailed to me. But when I filled it out and tried to email it back, I would get an error message about a server problem. Every single time!!! Nothing about this particular office works! Truly an awful experience! So glad to be done with them. Used to be so much better.

Their billing department is completely incompetent. They repeatedly billed BCBS with a code that…read morepaid them nothing and tried to collect from me even though every explanation of benefits or explanation of payment clearly states that the patient is not responsible for anything that the insurance company doesn't pay (other than the patient's co-pay.) BCBS and I had many phone calls with them trying to get them to submit the claim with the correct code. They continually use the wrong code and didn't get paid and kept trying to collect the money from me. Eventually, with Blue Cross Blue Shield giving them a special exception so that they could file their form even though it was past the deadline, they were able to collect some money from Blue Cross Blue Shield and I paid my co-pay. My visit was in March 2023, and they didn't get things straight with Blue Cross Blue Shield until July 2025. Here it is August 2026, and I got a notice that they sent me to a collection agency for the entire amount that they tried to bill Blue Cross Blue Shield! I again got Blue Cross Blue Shield on the phone with their billing agent, who says oh no, they pulled it back from collections after they received payment in July 2025. Yet the collection agency took 13 months to find me, since I moved out of state in April 2025. If indeed clinical associates had canceled the collection on me, the collection agency had 13 months to take me off their list yet they didn't. If you receive any bills from this practice, I suggest you look very carefully to make sure that you or your insurance company haven't already paid them.

I felt welcome, heard and treated well. I appreciate the service and time allotted for appts.read more

This is a Gastroenterologist and he is a great doctor. He is very personable. Great bedside manner…read more 5 The office staff are very helpful and kind. I have a question & only one of the assistants could answer and they were amazing getting my medication there at my apartment Ok so many people don't talk about this but I am. I had a colonoscopy by Dr Schwartzenberger and the nurse, reception & & staff were all very friendly supportive and helpful. I woke up & I honestly didn't think he did the colonoscopy. I just went to sleep and I woke up without feeling any pain. I would highly recommend this practice 5/5 Office is clean with plenty of seating.

Was a patient, but no longer. Care was okay. But, I am getting better care from my current…read moreGastroenterologist. [*WARNING* ~ When you decide to leave this practice, telemarketers from Woodholme will call you over and over again - even after you request they not do so. ~ *WARNING*]

I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!

This review is specifically for Dr. Tara Chadwick, my new OB/GYN. I know it's kind of weird to…read morewrite a review on this, but women know how important this is. Dr. Chadwick is awesome. She explains everything and is very easy to talk to. I'm very happy going to her now that my prior physician retired. Highly recommend if you are part of the Mercy medical system.

I would like to give Dr Ernestine Wright 5 stars but I can't . I had all the test done that she…read morerequested . I have called 4 times for my test results and she has never returned my calls . Now I need to find another PCP .

Great experience!!! I just googled an urgent care in my area and a few popped up. But Their website…read morecaught my eye. I had No appointment. I walked into this establishment and was met by a lovely bubbly receptionist that helped me prepare for my first time visit. I stepped on a nail and it was embedded in my foot. After I signed all the paperwork I was greeted by a very charming and pleasant Assistant who took my blood pressure and weight. Soon following the Doctor entered and explained (in layman's terms) exactly what he was going to do for my injury. He really made me feel comfortable. Im always anxious when I visit medical facilities. He removed the nail quick and swiftly. I am a self pay patient (no insurance) and the cost was reasonable. I will definitely be back if I have any ailments. Best staff ever!!!!! Thank you Magass Family Medicine & Urgent Care.

I had a bad skin tear just before driving 11 hours to get home. I called Dr Magass and asked to…read morecome in. He cleaned and dressed the tear and it healed very well. I would go back if I need his help again.

I've been here twice now for separate issues: knee injury and strep like symptoms. First and…read moreforemost, the only reason they don't get 5 stars is because the system for paperwork is slow as molasses. I've never had a bad encounter with the staff and they've always been super sweet and accommodating. The PAs I've seen have been friendly and nice. I've felt listened to and cared for both times I've been. I like that you can ask staff to be masked. They have hand sanitizer everywhere. I've never had to wait longer than 15 minutes to be seen after checking in. I enjoy having the tablet to check in so that I'm not handling a clipboard. The best part is they take walk-ins and appointments but I've only ever walked in because I didn't expect things to happen. They double check on where to send any meds for me and if I need a referral, they put it in for me. I've been to a lot of urgent cares and left miserable and upset, this has not been one of those places for me.

Made 3 phone calls of phone tag, could not get an answer when my last tetanus shot wasread more