Doctors are great! Front desk staff is an absolute disaster. They, rarely ever answer the phone and when they do they are extremely rude and not helpful. They will speak over you and speak down to you. Also was told many lies by this front desk staff about receiving calls back or calls that were supposed to be made to my insurance company on their end that were never done. I spoke very highly of this office for a long time and even recommended patients but I will no longer be returning. It's sad that a poor help desk can ruin the reputation of good doctors. read more

Private practice and same day appointments available. Primary providers really care....they do need to get a better front desk person..who is kind ,patient and warm and friendly...unfortunately she may impact and affect the practice. read more

Same day appointments!! Maybe if someone actually answers your call .. Dr Pansuria is a great Doctor ,but the office procedures and ease of scheduling and getting questions answered is very difficult .. We mostly have to go urgent care when we are sick read more

great practice...great staff!!!...they are very helpful...perhaps others are asking the out of the ordinary and impossible things but I have never had a problem with the staff there and have been going for 14 years!! I also have never had a problem getting the phone answered...maybe some people have to high of expectations???...granted this is a small practice and they work one on one with you...they are personable..they know your name when you walk in..they ask about family...they are wonderful...methinks perhaps someone maybe did not get their way perhaps...my experience has always been wonderful warm and rewarding!!! read more

It is very hard for me to ever leave a negative review for anything. It truly takes a lot for me to get upset. I had been to this practice a few times, everyone was fine and helpful. It truly comes down to this phone call I just had. The last time I went to the practice was 6 months ago, and an appointment was made for a followup. I completely forgot and got no show fee. Understandable, however I called to check why I hadn't gotten a reminder phone call. It had been 6 months and just had a baby. Response was shot and with extreme lack of care. "Because of their size they don't have the man power to call patients, the reminder is the card we get" My mother in law works for a much smaller doctor's office and somehow they still manage to call all of their patients. I take responsibility for not setting myself a reminder. But its the lack of care and my response was that it was ridiculous that nothing could be done but what I should have said was that maybe if they spent less time on Facebook then maybe they would have time to call some patients (I actually witnessed this while checking out after an appt) Paying my fee and moving on. read more