Currently in the ER with my 85 year old Aunt who just last week had hip replacement surgery there. She is suffering from nausea, vomiting, diarrhea and is dehydrated. Her home health nurse/physical therapist advised us to go for IV fluids and to be seen by a Dr. Upon arrival we were treated as if we were an inconvenience to the front desk staff. My Aunt is very weak and is still in pain from her surgery, and was told she could lie down on one of the benches and wait. We were also told there weren't any blankets or pillows available, but we could go to the gift shop and purchase those. Wow. I fully understand a busy ER and the lack of beds but what I can't understand is the sheer treatment of patients by not only the front desk staff but the medical professionals as well. The ER staff is a complete joke, devoid of any sympathy or caring. The absolute worst excuse for a medical facility and medical personnel I have ever encountered. If not for her having her surgery here we would go elsewhere. I sincerely hope anyone and everyone we encountered today experiences the same callous, uncaring treatment we received here today the next time they have a medical emergency. read more