I've been going here for 9 months, and I've had no issues with this clinic. Staff has been…read morefriendly to me so I'm a bit shocked by other's experience. Maybe they got new staff? I've never waited longer than 5-minutes in the waiting room. I see Dr. Hoffman and he's the most precious and knowledgeable provider. Easy to talk to and really cares. Very good at giving you medical advice and even coping mechanisms. I'm very lucky to have found such an amazing rheumatologist my first try.

I have been coming to this business for a few years already and everyone has been pleasant and…read morehelpful. This was the first time I encountered a "less than helpful and friendly" staff member who acted like I was a bother to her today. Her name was Destiny. She should not be at the front desk. Rude acting and definitely loves to roll her eyes with attitude. I will refuse her help in the future and ask for someone else. I like my Dr. but if she's going to be who I have to see and be treated the way she treated me today , I will have no other choice but to look elsewhere for help. Nothing worse than having a great dr and then being treated badly on the way out the door by a staff member. She definitely needs more customer service training. Unfortunately, there seems to be several complaints about the staff. Definitely needs looking into. I'm sure Drs do not like doing their best only to have their patient's experience ruined as their patient stops by the desk on the way out.

Jessica is great but her office personal suck beyond measure! It says on google for their hours…read morethat they are open all day but they completely close for lunch AND THEY DO NOT LIST THIS IN THEIR HOURS! So now I am stuck paying for an extra hour of parking because they don't list their hours correctly on google and I can't just go out of the parking garage and sit on the street since it's metered as well.....this office have no idea the ways in which you impact other peoples lives......You need to put on your hours when you close even if it's lunch because Ensor business stay open during lunch

Best doctor, hands down. We started seeing her while we were trying to conceive. She is patient,…read moreunderstanding and always takes her time to listen to my concerns...and I'm not the easiest patient! She delivered our baby last March and I wouldn't have wanted anyone else to guide us through. We love Dr. Schechtman!!!

I was seen for 2 visits; consultation and follow up for joint pain, swelling, stiffness and…read morefatigue. I was advised to take supplements, which did not alleviate symptoms. I was told on my 2nd visit that he cannot find a reason for my symptoms and they didn't appear to be rheumatology related. I was dismissed from the appointment with "follow-up as needed." There was no attempt to offer additional care or referral to someone else who may be able to find the cause/offer treatment for the symptoms. I would have seen a different doctor had I known I would be dismissed if the cause could not be determined by the 2nd visit.

My former physician retired after many years of medical service. I chose Dr. Plata as his…read morereplacement. The same care and respect I received from my former physician I receive from Dr. Plata. This praise is long overdue, "way to go Doc. :)." Each person that have assists him during my appointments also demonstrate the same care and respect towards me. They all take the time to hear what I have to say. I am not rushed. God bless you and your staff. B. Moss

This is a place where people come to die, because that's the kind of care that is offered here…read more They won't see you while you're sick. Which is why you would call them in the first place. They don't care they don't want you to come in so it doesn't matter that you have insurance, you are on your own. Bad place. The good doctors that used to work here are gone. Good luck, you'll need it !!!!

I would look somewhere else for your dermatology needs. I require 3x ED&C procedures and the…read moredoctor says it is impossible to do all three in one visit. He wants to do them individually, over 3 office visits, and 3x Co-pays. Not sure who Lone Star thinks they are trying to fool, but I have been getting these ED&Cs regularly for over 20 years and have had multiple procedures done all during the same office visit. Not sure what makes his process so different from all the other dermatologists I have seen, but I don't have the time to show up to three different appointments, for him to perform a 20 minute procedure at each one. Nor do I want to pay co-pays for 3 separate office visits. I feel his business practices aren't totally above board.

I had my first appointment with Dr. Boucher, Mr. Derrick, Delani, Myra and Janely. Great experience…read moreand everything was explained in detail. His staff were awesome, friendly and professional. Didn't have to wait long either. I wish I would have known about this Clinic before.

The staff who takes your blood is awesome. I'm a very difficult stick. My veins are tiny, they're…read moredeep and they roll. To top it off I'm dehydrated to severely dehydrated. I always tell them, when I first get there, that I need the best they've got. I usually get rolling eyes and after they try, they believe say "you weren't kidding! I won't go anywhere else. They know me so I don't need to tell them. Once they know you the process gets easier. Mary is the best!

Wonderful care for my adult children with special needs. They offer on site blood work, super fast,…read moreand the facility accommodates special needs and physical disabilities. I wish this was available when my kids were little. Lots of different services. You are treated respectfully! Best practices!

I have had the pleasure of working closely with Richard and Eunice with referrals and they have…read morebeen phenomenal to work with. The communication is easy whether it's by phone, email or in person. Their response is prompt and they really go above and beyond for their patients @ the MAC.

Place was slow and still had an hour wait to see the doc . better off going to Baptist mini…read morehospital / urgent care clinic

First time at this clinic. Receptionist quick and efficient…read more Nurse very thorough. Doctor determined problem quickly and sent out needed prescription. Prescription was ready for pick up within 30 minutes.

This place set up an appointment for me, and I was supposed to see my doctor and they left me with…read morethe NP without my permission. Additionally, she listened to NONE of the things I came in for, refused to refill a medication and told me about my perimenopause concerns to 'wait until my physical to ask that'. She completely ignored my mental health concerns (which were brought to her attention in three different ways). I will not return, nor will I be paying for this visit.