Hands down, best sofa we've ever purchased! It is soooo comfortable, and it has NO "new sofa" odor!…read more I have asthma and allergies and the "new sofa/carpet/flooring, etc" odor causes me headaches and they feel toxic. I truly believe our Joneses sofa was made with safer materials, and high quality! It's not the "least expensive" choice, but we feel reasonable and worth it. We intend to keep it for decades. You get to pick your model and fabric, with many to choose from. And, it's made locally, which is validated by it being made and delivered in less than 2 weeks! The staff is also super helpful and friendly. We lost our home in the horrible fires 1/7/25, but we are rebuilding and will need one more sofa once our house is ready, and Joneses will be our go to!

Hard to find shops that still do custom work like this in LA. Got a sectional made and the…read moreattention to detail is definitely there. No issues with the order or the delivery. Just high-end, well-made furniture that'll actually last

I had a custom-made sofa with the sofa sleeper bed installed in it. My son and I designed it. I let…read moremy son pick the materials. We are very pleased with the sofa. It is a sofa with a chaise. The couch is now about six years old and we still love it. The sofa we made in 2019 gets more than 10 out of 10 stars. Everyone who comes over or falls in love with it. More recently, I came in last week to help my nephew pick out a sofa. The owner she's really awesome. She offered us a really good deal on one that was already there. But we could not fit it in my nephew's apartment. So we decided to custom make one. We couldn't be happier with the result of our design. We just submitted it. She made some recommendations to make sure that it sits well and feels well. We should have it in a couple of weeks.

I am overjoyed with my new sofa and my whole experience with Sofa Club. The owners are such a kind…read moreand helpful couple, and they helped me design my dream couch. I've been wanting to purchase a new couch for years, but I could never find what I was looking for. Not only that, but there are so many online sites with couches that I can't see in person, let alone sit on and feel the fabric. After searching for months online, I finally found Sofa Club through Yelp. I showed up once and talked to the owner. She helped me think about dimensions, material, color, etc. I went home and did some measurements in my home and came back a few weeks later to design it in person with her. I sat on couches, felt different materials, and found the most beautiful fabric on one of their swatches. It only took 8 days to create and deliver my couch. It's incredibly comfortable, I love the style, fabric and color. And it was a little over 2k, which I think is perfectly reasonable for the quality, materials and care that went into making this couch. Sofa Club, Thank you so much for making my sofa dreams come true!

Can I give negative stars? Took our money didn't deliver and didn't reply had to go through Amex…read morefor refund. Booooo

This listing is not what you think, this place was in a crappy strip mall and is full of boxes and…read morecheap furniture

We had a more complex situation that was rectified by Jon McFadgen. He defies the high expectation…read moreof true customer service. Thanks again Jon!

Lovely showroom with excellent selections. The lamp I selected was not just a source of light, but…read morea true piece of art--and it absolutely delivers. The design is elegant, sculptural, and adds real character to the space. Jose, once again, was professional, supportive, and wonderful to work with. From start to finish, everything was handled beautifully.

Great customer service, fast response and good quality furniture,…read more This is my third time buying from them .

The best quality furniture for the price, we've purchased: headboard, dresser, bench, coat rack,…read moredining room table and chairs so far. We will not go anywhere else, custom made Amish furniture is the best. The staff at the store and delivery persons were wonderful to work with.

We ordered the Wood rail sofa after spending a lot of time comparing options online. I was nervous…read moreabout ordering something custom, but I'm glad I finally did it. The wood base feels very solid and you can tell it's real craftsmanship when you see it up close. The cushions are deep but still supportive. I think it which was important since this is our main couch and we wanted it for weekend lounging. The best thing about it is that it doesn't feel mass-produced. I think it has something to do with the overall proportions and the way the upholstery fits into the frame that makes it feel like it was built specifically for our living room space. It took some time to complete since it's made to order, but we expected it. When it arrived, it completely changed the room. We're very happy with it.

Beautiful vanity, very well-made. Great communication with the West Coast Modern team. The piece…read morearrived incredibly well packaged and protected. AAAAA+++++

My wife and I had an amazing experience at the Joybird showroom in Downtown LA thanks to Jazmine…read moreRenteria! We were in the market for a new couch for our home after returning one from another store that just didn't work out. Jazmine was incredibly kind, patient, and knowledgeable. She walked us through all the different styles and fabrics, explained what would be best for easy cleaning, pet-friendly living, and even gave tips on colors that help hide fur (huge plus for dog owners like us!). We visited twice before making a decision, and Jazmine never rushed us--she made the whole process stress-free and enjoyable. We ended up choosing the Bryant Petite Modular Sectional in Royale Sage, and it's absolutely perfect for our space and lifestyle. If you're looking for great furniture and even better customer service, definitely check out Joybird Downtown LA and ask for Jazmine. She made the experience amazing!

Free 2 hr parking in the ROW DTLA lot!…read more I am currently in the market for a couch and had come across Joybird ads online, so I was excited to see a showroom in LA. The store is quite expansive with many different models on display. I shared my preferences with one of the associates, Kayla, (sizing/firmness/seat depth) and she was very kind to show me models that fit the criteria. At the end of my visit, Kayla provided some fabric swatches and emailed links to the couches I had expressed interest in. Overall, I enjoyed my experience here and would recommend checking out Joybird if your budget allows!

The showroom lady that I found at their design desk was absolutely wonderful to work with. She was…read morethe least pushy sales person ever and as honest and helpful as could be. Truly. Thank you to this store and team for your help.

Neve buy a mattress from this store. Unlike other stores, mattresses cannot be returned even if…read morethe manufacturer allows risk free trials, and there is no recourse available. Zero flexibility from the management, total waste of money, even with their 50% store credit toward other store purchases.

A small coffee shop in DTLA. Street parking is available but depends on your luck and time of the…read moreday. The elongated café has indoor seating only. Order was placed with the barista. Coffee and espresso was made fresh within timely manner. Their speciality coffee is really creamy and sweet. So if sweetness isnt your thing, then watch out. The sun may beam thru the front window, which you could feel the heat. The background noise and music is fairly low, so you can enjoy your reading or conversation. Overall, it was good. It gets a 4.2 out of 5.

Love this place! Great coffee and vibes. It's always a…read moregreat place with plenty of seating. Parking isnt that bad either we always find some right out front or across the street.

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.