I wish I can give a zero star. We moved here from CA and wish I did my due deligence before going here. My two older kids were treated for Invisalign and braces in CA and I had a wonderful experience. Dr. Braun from the second he placed braces on my 14 year old she has been plagued with an exhorbent amount of sores in her mouth from the braces that. Were put on defectively. I had to fight with the office every single time begging them to see my daughter because the wire of the brackets were sticking out and cutting her gums. When the Dr. Finally saw us he even said oh wow that's not good. And guess what? It happened again and again and again. Last straw was I called on a Wednesday and said my daughters bracket is loose. They said they had a 930am on Thursday. I told them that's fine but she has to be out by 10 as she has an appt she cannot miss. At the appt he took her loose brace off, tightened her bottom teeth all while scratching her gums leaving her with canker sores, a missing bracket and a broken bracket on top. She called me after her appt crying that she has a missing. Bracket in front and he made the braces worse. I begged and pleaded to bring her back after her appt. They ignored me, promised the Dr would call me back, (which he didn't) , and. Than at 4 told me they cannot see her till the following week. I even sent him a video and he still refused to see her. He wanted her to be with a broken bracket cutting her insides all weekend again?? I am appalled!
I urgently phoned. ADentist in Darien who was miraculously able to see my daughter. Wow! He was incredible. He was caring , kind and it was the first time my daughter wasn't petrified for someown to be in her mouth fixing her braces. I called the Dr. Thursday demanding my records for all of my children and he has yet to answer me or send the records to my new orthodontist. Horrific awful experience!!! read more