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    Thomas Boc, DDS, PC

    5.0 (3 reviews)
    Closed 8:15 am - 12:00 pm

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    2 years ago

    Thank you Dr Boc; you were diligent and honest, thank you so much for taking me in as a patient

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    9 years ago

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    Atlanta Oral & Maxillofacial Surgery and Dental Implant Center - Dr. Loetscher

    Atlanta Oral & Maxillofacial Surgery and Dental Implant Center

    2.8(9 reviews)
    3.3 mi

    I had a tooth extracted at this practice today and can say if I ever need another tooth extracted…read moreagain (hopefully not), this is where I'll be coming. My appointment was set for 1:30, but I was asked to come in an hour early to fill out paperwork and get any X-rays needed. I was met with the sweetest front office representative who made the check in process quick, while answering all my questions. It's not often you checkin for surgery and get someone warm to discuss your insurance. After fifteen minutes of paperwork I was back in the procedure room. Dr. Loetscher began with a consult, just going over my dental history and then explained exactly what he would be doing with photos and diagrams. It's surgery and yet I wasn't a bit nervous because of how thoroughly he explained everything. He noticed I needed my wisdom teeth out as well and offered to do that for me so I could get everything done in one swoop. Extremely kind knowing he probably could have had me schedule that for another time so he could go home since it was the end of the day, yet he fit me in. Right after he placed my IV himself and I was drifting off for the surgery to begin. After an hour, my driver received a call saying I was out of surgery. So quick! I waited about ten minutes for my tooth to be made and then they put it right in. No waiting six months with a giant hole. I look like myself, just now with probably the strongest tooth I'll ever have and a wee bit swollen. They sent me home with concise aftercare instructions and plenty of gauze to keep my wisdom teeth extraction site happy. I cannot say I've ever been to a medical office that's been as clean, efficient, and well run with the best nurses. Everyone was so kind and patient knowing this is something that can be daunting. Truthfully, I'm excited for my post-op check up next week because of how nice everyone was. Best dental/surgical experience I've ever had. I'll be recommending everyone to this office: family, friends and strangers. Do yourself and your teeth a favor and check out Dr. Loetscher. You will not regret it.

    Patient beware the same thing doesn't happen to you that happened to my husband and I. I would not…read morerecommend patronizing this business. Their billing and insurance claim procedures are very misleading. Leading up to the day of my procedure, I was never informed what the procedure would cost. On the day of, I provided my insurance information to the receptionist who told me, "I was covered and to have a seat in the waiting room." She would later deny having told me this, but if she did not say this to me, my next logical question would have been how much is this costing me today? Instead, they waited until after the procedure was done and I was recovering from anesthesia to hand my wife a bill for $7000.00 to extract one tooth and told her that it had to be paid in full today. They would then submit my claim to my insurance company and I was responsible for following up. To no surprise, my insurance barely covered 10% of the cost. I was very surprised by this bill and certainly not prepared to pay it that morning. My wife had to scramble to find the money from various sources as I was still in the recovery area. This is not how health care service should be transacted. I should have been informed of the cost and the insurance claim process prior to my procedure. Then I could have made an informed decision regarding my finances and my health care. I believe they were not up front with the cost because it would have deterred me from getting the procedure that day or I would have at least shopped around for more affordable options. Buyer beware of this unscrupulous practice by some providers to trick you into getting expensive services and leaving the customer to deal with their insurance provider.

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    Atlanta Oral & Maxillofacial Surgery and Dental Implant Center
    Atlanta Oral & Maxillofacial Surgery and Dental Implant Center
    Atlanta Oral & Maxillofacial Surgery and Dental Implant Center

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    Atlanta Oral & Facial Surgery

    Atlanta Oral & Facial Surgery

    3.2(28 reviews)
    3.3 mi

    I had oral surgery at Atlanta Oral and Facial Surgery Alpharetta location on December 1, 2025. The…read moreprocedure itself went very well, and the surgical team--including Dr. Velez--was excellent. They were professional, skilled, and made me feel comfortable during a very painful situation. I'm grateful for the quality of care I received on the clinical side. Unfortunately, my experience with the billing process has been extremely frustrating and disappointing. As a senior citizen on a fixed income, I specifically chose this provider because Dr. Velez was in-network with my Medicare Advantage plan and had successfully treated me in the past. Despite confirming that I had valid coverage, I was required to pay $4,574 upfront on the day of surgery. I was in severe pain due to mandibular tori that had grown together along both sides of my lower jaw, so delaying the procedure to sort out billing or insurance issues simply wasn't an option. I paid the full amount that day out of necessity. Now, nearly five months later (as of April 24, 2026), I have still not been reimbursed the $4,546 that is owed to me. According to my insurance, my responsibility should have been approximately $30. The lack of timely reimbursement and the burden of such a large upfront payment have caused significant financial stress. While I highly commend the surgical team, the billing practices and follow-through have been unacceptable. Patients--especially those on fixed incomes--should not be placed in this kind of financial position after being assured of coverage. For this reason only, I provide a "buyer beware" at this practice. I am hoping that we will finally get some response from the billing team after much correspondence to them both from me and my insurance company so far to no avail.

    Staff and doctor were great at consultation and before and during my extraction. However once I…read morereceived my claim from my insurance I was overcharged by $400. Called the office and they say the billing department would have to reach out to me. No one has yet to reach out to me so I called the office later this week ( today ) and was told I was sent a $55 check ?? So I call my insurance to confirm I was indeed owed $400 so we call the dental office back again and she says the same thing but adds there's no number to reach out to them only email but when you call you have the option 3 for billing but no one answers. I just don't like when I'm owed money and offices take their time giving it back but if you owe them they blow your phone up with texts , calls and emails.

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    Atlanta Oral & Facial Surgery - How cute is this?

    How cute is this?

    Atlanta Oral & Facial Surgery
    Atlanta Oral & Facial Surgery

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    Robert S. Attia, DMD and Robert J Kakos, DDS

    Robert S. Attia, DMD and Robert J Kakos, DDS

    4.1(20 reviews)
    2.6 mi

    Great office staff and Dr Attia is very kind!…read more I went to see him twice and both times I would recommend!!

    When I had my consultation, I did feel confident I was in good hands. However, it went downhill…read moreafter that. I decided to only get a tooth pulled and bone graft done and did not want to proceed with the implant. I contacted the financial person indicating my wishes. I was told to arrive 30 min prior to my appt. The woman who checked me in had no idea the plans for the procedure had changed as it was not noted in my account. She had to check on that. After paying, I was promised a copy of my receipt before I left. I never received that. After waiting 30 min, I was finally taken back for the procedure. The assistant poked and prodded me for my blood and could not get a vein. The Dr. Attia was able to get it on the first try. (Note: I was badly bruised for 2 weeks after that first attempt). That same assistant proceeded to talk about her personal life to the other assistant NON-STOP and never talking directly to me. I learned more than I needed to know about her life. This was extremely unprofessional. The doctor came in and had no idea I decided against the implant. The tooth was pulled and bone graft done. I was told 3 times that Dr. Attia would call me and check on me that night. I am still waiting on that phone call and it has been 2 months! A month after my procedure, I contacted the office to complain about an additional bill I received. I explained to the woman who answered about every issue I faced. She promised me it would all be addressed with the doctor and office staff and she would call me back by Friday. The following Monday I called and spoke to the office Manager, Kim. She was never told of my call and issues. She listened to everything and told me she would get back to me. She never called me back. The office did put in an appeal for one part of the procedure and when I received notification it was approved from my dental insurance, I contacted Kim via email indicating I was actually owed money. She agreed and told me a check would be cut. I waited and a check never came. I sent her back an email and called the office. Lynn told me she would check with the doctor. She told me she would call me back. A call never came. I placed another call and Lynn told me the check was mailed and Kim was supposed to inform me. She never did. The lack of professionalism in this office is totally unacceptable. Nothing promised was followed up on. I cannot even guarantee the doctor knows of any issues I brought forth. So my guess is nothing was addressed and my complaints brushed off. I advise anyone to stay away!

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    Robert S. Attia, DMD and Robert J Kakos, DDS
    Robert S. Attia, DMD and Robert J Kakos, DDS
    Robert S. Attia, DMD and Robert J Kakos, DDS

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    Thomas Boc, DDS, PC - oralsurgeons - Updated May 2026

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