Very unfortunate company this is. We attempted to work with them on a booking for a trip planned. We found a better price on a different site, so we attempted to book the better price.
Fariel and his team refused to cancel the booking (it was within 1hr of booking it) until we booked with the other website (to secure their reservation, because they have none). Due to the room being booked, clearly we were not able (because it showed booked). We asked to book directly with them, and they tried to charge us even more, and take advantage of us.
They had us give them our credit card information, then all the sudden we started receiving texts that there was fraud on the card, as it if they immediately sent our information to someone to use our card for other purposes.
We had to cancel the reservation. They became aggressive when we did, now we are dealing with it, with our credit card company.
When choosing where to stay, there are many places to choose, I just would not recommend this bad company. read more