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    Keller Realty

    3.0 (2 reviews)
    Open 7:00 am - 6:00 pm

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    10 years ago

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    6 years ago

    Poor customer service. Kimberly is not attentive and is highly unprofessional. If I were you, I'd look elsewhere!

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    Sosa Real Estate

    Sosa Real Estate

    (3 reviews)

    I contacted the agency but was assigned to a novice agent. The customer service has been…read moreunsatisfactory, prompting me to choose another agency.

    Blessings and good day to all. I take this opportunity to highlight the excellence in service…read moredemonstrated by Mr. Francisco Sosa and his great team Sosa Real Estate PR. Taking into consideration my current status (resident of the state of Texas and officer and active member of the United States Army), my expectation regarding the sale of a property requires the most prepared and diligent professionals in each process. Despite the fact that Sosa Real Estate's main offices are located in the town of Ponce, I decided to request their services in the process of selling a multi-family property in the town of Orocovis (no one in the area has the preparation, education and professionalism that Francisco Sosa possesses). It is a two-story multi-family property that was built more than five decades ago and which has undergone multiple expansion projects over the years. Despite the fact that it took considerable time for the property to be sold, Sosa Real Estate served as an intermediary point to identify each of the processes that required immediate attention, including the certification of property and construction in order to comply with all the housing and safety requirements and laws (i.e., demolition and reconstruction). From the beginning, I was a little afraid to start the distance selling process (residing in the state of Texas while Sosa Real Estate PR was my representative and was in charge of all the processes in Puerto Rico). All the information, data and statistics related to the sale of the property were provided by Mr. Francisco Sosa and his team, their professionalism, prompt information, and essential data promoted the peace and tranquility of mind that is needed in such a complex and remote process. Francisco fulfilled and respected my expected end-state and my demands as a seller and even supported all the decisions while providing his excellent suggestions so that the end of the process was a successful one. In the past 15 months, seven of which were dedicated to the renovation and restructuring of the property, I did not doubt at all the transparency and dedication of Francisco Sosa and his great team. The process extended longer than expected but necessary to achieve the final result in the sale of this beautiful and very special property. Throughout this period, the communication with Francisco was uninterrupted and on time, maximizing access to information through social media and virtual portals. Thanks to his excellent service, honesty, humility, transparency, and quality as human being, I consider Francisco and his team my friends and, as we say in Puerto Rico, "with eyes closed" (without a doubt) I will call them again to request their services or refer them to family and friends in and outside of Puerto Rico. Sosa Real Estate PR IS and WILL BE my real estate agent. To those who are looking for excellent and quality service when selling or buying any property, Mr. Francisco Sosa y Sosa Real Estate PR IS the best in Puerto Rico (I have worked with 6 different real estate agents in the past 15 years in and outside of Puerto Rico - Tennessee and Texas- and Francisco proved to be the best, the most prepared, with up-to-date knowledge and education, and the only one who has provided such a high level of quality and excellence in his services). Thank you Francisco & Sosa Real Estate PR Team! PR-157 KM 3.4 BO. CACAO Multi-Family Unit (2,350 sq ft / 7 bedrooms + 4 bathrooms) Orocovis, PR TX, 00720

    Sotheby's International Realty - 1056 Ashford Avenue Office Storefront

    Sotheby's International Realty

    (1 review)

    After the founder and president herself, and an additional agent, did not reply to any of my…read moreattempts to get in touch with them about their own multi-million dollar listing, I had to use another real estate agent to physically go to their office, to meet with them, and get an appointment for me to view a property. I spent around $1,000.00 all told, on a trip to Puerto Rico to tour the property and put an offer in. When I arrived in Puerto Rico, my agent picked me up at the airport and told me that Southeby's had sold the property the day before and had not even had the decency to reach out and tell me to cancel my trip, and they were not going to keep their confirmed appointment to show me the property. I wasted a lot of time and money for nothing. One of the most unprofessional real estate experiences I've ever had. In addition to an incredibly unprofessional treatment of me as a prospective buyer, one could argue that a seller would not be best served by their listing agent cancelling a confirmed appointment one day removed from accepting an offer. A bidding war to drive the price up between competing buyers could possibly be a better way to fulfill the listing agent's fiduciary responsibility to the seller. Please also note, that the first review on this listing was posted by Oriana J., who is listed as the Vice President and Senior Broker of Southeby's Puerto Rico and shares the same last name as the Founder and President. This is a violation of Yelp's content guidelines which state: "Conflicts of interest: Your contributions should be unbiased and objective. For example, you shouldn't write reviews of your own business or employer, your friends' or relatives' business..."

    From the owner: Puerto Rico Luxury Real Estate Market Experts -- Search Beachfront, Resort, Golf, Metropolitan,…read moreLifestyle homes, properties & estates in Puerto Rico Professional Agents, assisting both Buy-side & Sales-side.

    Keller Realty - realestatesvcs - Updated May 2026

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