One star is being too generous but it is the only option yelp has given me.
I live in Virginia and I was interested in buying a second property in Puerto Rico. I met with Cotto personally, during one of my visits and explained the property that I was looking for. I also wanted to know if he could look into my mothers property. He seemed trustworthy, knowledgeable, and willing to assist so I retained him as my broker. Throughout the months, he kept sending me properties that were not what I asked for and did not provide any information or had any verifying questions regarding my mothers property. In an effort to further clarify, I reiterated my needs via WhatsApp. I attempted e-mail and WhatsApp message for status and for him to look into property I was interested in. Cotto then stopped responding. The lack of follow-up and contact is very unprofessional considering that he took my money and agreed to represent me. I would not recommend this business. read more