I took my son, 12yrs, he did say he had a good time and would go back. I payed extra for large…read moretv, large printer, and video. Pros- my son enjoyed it and would go back. Also had a lot of small items. Cons- I was substituted large item with smaller items because they didn't have them available. It happens, wasn't too bothered, but website said they had 7 large printers available. Biggest grief, the video. My sons 4'8'ish and part of him isn't viewable in the video, let alone able to capture me. The employee even moved the camera prior. Lastly, expect to sweat. Took my daughters a couple years ago, great experience but my daughter (12yrs) told me she was seeing spots (heat). Brought yeti backpack this time with ice packs and ice cold water. Our reservation was first of the day. Room looked liked it hadn't been cleared in days of all the glass items (purposefully, dunno). Bring your own gloves, they had torn gardening gloves. I would like to thank the young man and lady that helped me correct an error I made when I signed up.

Uncharted adventures definitely has its pros and cons. I…read moreused to come here just for the restaurant but never did the experiences they offered. This year I decided to finally book an event for a birthday party. I booked the karaoke room for 20 people on a Sunday. My guests and I had a great time doing the karaoke and looking around the venue as they have so much to offer. When booking I would suggest asking if they are having any other events around the same time so you can know what the space will be like when you are there. I booked on a Sunday from 6-8 and it was empty except for my party and it was great. The event coordinator I spoke to on the phone was very helpful with questions that we had. David who was working the bar and helping me check in was awesome and so helpful. I will say from the outside this venue does look a little shady, many of my guest had trouble finding the right entrance but they all gave compliments when indoors, as this place has so much cool stuff once inside. I do wish I was told that the restaurant and food they offered was not going to be open during my party, as they were not open when my party was there. If you are looking for a place to karaoke with a large group Uncharted adventures does have great pricing compared to most karaoke rooms offered in San Antonio at about 1/3 of the price.

This experience was amazing! The way the house was arranged, with all the thoughtful details in…read moreplace to play the game, was beyond my expectations. The puzzles were fun, creative, and just the right level of challenging. You can really tell a lot of effort went into designing the experience. I highly recommend this for groups or couples looking for something unique and interactive. Put your problem-solving skills to the test. You won't be disappointed!

The hosts have created a truly unique experience and top tier accommodations. The home…read morefurnishings transport you to a steam punk 1890s London where you will find exciting puzzles, hidden items, and theatrical surprises. The hosts also provide snacks, beverages, toiletries, extra towels and linens, blankets, and more. The beds are large and the bedding is luxurious. This is the most comfortable and homey short term rental I have stayed. I have stayed at similarly price rentals in Houston, New Orleans, Cornwall England, Strasbourg and Paris. None have come close to the accommodations at the Sherlock Home. And the adventure of solving the Sherlock Home is the icing on the cake! If you enjoy quests, puzzles, or Sherlock Holmes, you owe it to yourself to experience this home!

We had SO much fun at this escape room! We did The Experiment, which can have up to six players,…read moreand it was incredibly interactive from start to finish. The puzzles were creative, hands-on, and so well thought out, you can truly tell how much time and effort went into designing this room. My family had an absolute blast and couldn't stop talking about it afterward. It's unlike any other escape room we've ever done. Highly recommend for a fun date night or an unforgettable night out with family or friends!

We had an absolute blast at The HAUS Escape Room in New Braunfels! If you're looking for something…read moredifferent to do -- whether it's a first date, team-building adventure, or just a Saturday night out with your spouse -- this is the place to go! The puzzles definitely kept us on our toes (and maybe arguing a little in good fun ). Even though we didn't quite escape, we laughed the whole way through. Big shoutout to Alex, who was awesome and showed us what we missed at the end -- super friendly and helpful! We'll definitely be back for round two... redemption awaits!

Amazing and thrilling! Huge shoutout to Mario, Raiden, and Brannan for making our experience so…read moremuch fun! They were incredibly welcoming and nice which made our time at extreme escape so much fun! Thank you team!

First let me say customer service was terrible with the exception of Rayden. He was very helpful…read more We did Carnevil and the room itself was super fun even challenging. The non linear aspect was a great idea but needed some direction as we progressed we did not know if we missed something, the games itself needed so much help as we asked for hints we were doing the correct thing all along but it just was not registering. We're even told we had to do it softer? Whatever that means. Though the videos were interactive they ate up so much time. Felt a little cheated in the end but we still had fun.

Was a great experience and great customer service, will definitely recommend this to friends and…read morefamily!

Loved this place!! Super friendly and we had lots of fun in "the depths". Will definitely come back…read morehere. And we escaped!!

I love escape rooms! Well, the good ones. And this is definitely one of the best I've been to! I…read morewas hooked from the background story involving a nefarious magician and all I can say is, the plot was never lost. The entire room, story, interactivity, and clues and challenges were super fun. I loved that it was a more difficult level and also that the staff were nearby to help if something went wrong. Beating the room as also fun! And I loved the chance to take a commemorative picture at the end for only a few dollars for a hard copy. A really great time!

Great rooms! We did the Illusion and Breaking Point. Ry, John, and Mario were amazing! This is my…read morefavorite escape room in SA so far!

I took my grandkids to Escapology recently, and we had fun. They have many different stories to…read moreexplore. This was our first time doing an escape room. We did Kids Mode, which offered more hints. If you've never done an escape room before, they put you in a room with puzzles to solve. As you solve the puzzles, you unlock more clues and additional puzzles. You have one hour to solve the final puzzle. When you get stuck, you can ask for a hint. Someone is watching you from hidden cameras, so they know what you need next. We made it out with five minutes to spare. It was fun! The place was clean, the challenge was creative, and the staff members were very friendly. One tip: it costs less on weeknights.

Just tried this newer escape facility out on Monday. Great facility. Nice and clean, plenty of…read morerooms to choose from, great bar selection and nice waiting area. The staff is super nice, call outs to Maddie, James and Dylan for providing great service. The rooms are a great combination of physical and mental puzzles and great atmosphere. Highly recommend!

We came for a family member's birthday, and she made sure my daughter who was 10 y/o was able to go…read morewhich she was. It was a little distance from S. Austin to this location and when you pull in it is a little sketchy from the outside. You will not be disappointed once you go in. She reserved the smash room and prior to the room you are fitted for the outfits to smash in. You wear them over your clothes so we were looking like construction workers. When we got in the room they asked if we had any music request and were able to Bluetooth it. They go over the rules and you will get I believe 3 warnings and I will say my daughter got a warning for dropping the mallet. They have everything you need to smash and you are able to bring in items also. The people who reserved it after us brought in a bunch due to bulk pick up just happening. Something to think about if you choose to go. I intended to go back with just my daughter and do the paint room and other things they had but we haven't made it back since. Hopefully we will go again in the future.

On 1/29, my best friend and I booked a rage room to celebrate her birthday and release some stress…read more Unfortunately, the experience ended up being more stressful than cathartic. The reservation was made earlier in the week. We arrived at 12:20 PM, 10 minutes before our scheduled time, and found the door locked with no staff present. No signage, no response. When my friend called the listed phone number, a man answered and said he was stuck on the south side of San Marcos due to an accident and would arrive in 15 minutes. He showed up 30 minutes later. When he arrived, he brought an elderly woman and two dogs. One of the dogs immediately jumped out of the car and approached us in a parking lot that was visibly covered in broken glass. This felt unsafe and irresponsible, especially for the animals. He let us inside and offered "free upgrades" to make up for the delay. That goodwill disappeared quickly once we saw the condition of the facility. The interior looked nothing like the photos or walkthrough shown on their website. The space was run-down, messy, and felt genuinely unsafe--more abandoned than operational. Upstairs, we were shown lockers and dirty, visibly used coveralls that we were expected to wear over our clothes. The rage room itself was already filled with debris and leftover broken items from previous groups--far beyond what would be expected or safe. It was clear the room had not been cleaned or reset. He then told us he planned to clean the room while we were outside doing our "upgraded activity," which turned out to be smashing printers because he did not want to carry them upstairs himself. We asked what the plan would have been if he had arrived on time. Rather than answering directly, he became defensive and said he expected us to be "more understanding." At that point, it was clear there was no preparation or plan in place. We decided we were not comfortable continuing and requested a refund. He appeared relieved by this decision. As we were leaving, the elderly woman followed us outside and attempted to show us an email claiming they had notified us earlier that they would be late. She said she could not call because they did not have our phone number. If your booking system does not collect phone numbers, that is a flaw in your process--not the customer's responsibility. I strongly recommend avoiding this business. The concept has potential, but the execution, cleanliness, safety standards, and professionalism were severely lacking. I would be genuinely concerned about someone getting hurt--person or animal--if conditions remain this way.

Decided to try this escape room with a group of friends for my birthday. We had such a fun time…read more Everyone had a great time trying to figure out all the clues to get out before our time was up in the end, everyone could not stop commenting on how much fun we had. Definitely want to try another room here.

Had a fun time at this escape room. The staff was helpful and really enjoyed the challenge. We…read morewere really close but unfortunately we did not escape. I liked the puzzles and the room really had a nice theme for the Season of the Witch. Looking forward to going back and trying out the Sasquatch. A great way to spend some time with a group and looking forward to going back