Dr. Zapantis and his entire team are truly amazing. From day one, I have felt welcomed, supported,…read moreand genuinely cared for. After experiences with larger fertility clinics where I felt like just a number, this office has been completely different -- here, you are treated like a human being. For the first time in this journey, I actually feel happy instead of stressed. Everything has been so smooth, organized, and seamless, which has made such an emotional process feel manageable and even hopeful. What truly sets this practice apart is that Dr. Zapantis personally performs all procedures himself. He takes the time to answer every question thoroughly and even draws diagrams to ensure you fully understand your treatment plan. He creates individualized plans for each patient and works closely with you and your spouse to make sure everyone feels comfortable and confident. He has also been incredibly flexible and accommodating with my husband's work schedule, which has meant so much to us. Because this is a smaller practice, nothing feels cookie-cutter or like a one-size-fits-all approach. Every treatment plan is truly personalized, and you can feel how much thought and care goes into every decision. Everyone here goes above and beyond -- you never have to worry about being left waiting for a phone call or email. Communication is prompt, clear, and reassuring, which makes such a difference during a process that can otherwise feel overwhelming. Priscilla is always quick to respond and so helpful. Joyce is consistently kind and welcoming every time we walk through the door. Sandra patiently answers all of my questions, reassures us, and even gives me a hug when I need it most. Kim and Susan have also been wonderful to work with. The entire team is knowledgeable, compassionate, and truly makes you feel like family. Fertility treatment can be an emotional journey, but this office makes you feel heard, supported, and cared for every step of the way. I am so grateful to be under their care and highly recommend them to anyone navigating infertility.

I could write an essay about how amazing Dr. Zapantis & this office is! They truly understand how…read moresensitive & heartbreaking the fertility journey can be. Every single person in the office is so kind, responsive & helpful. Every single appointment was on time. Dr. Z does so much himself, and he never makes you feel rushed, even when you have a million questions. I was recommended by two people and recommend him to everyone. I wish he could deliver my baby too! If you are looking for a fertility doctor, look no further.

I had a great experience with Dr. Pena and the entire team at RMA throughout our IVF journey. Dr…read more Pena was attentive and very responsive from the very beginning. Anytime I had a question or concern, he would get back to me very quickly -- either by email or a phone call -- which made such a stressful process feel much more reassuring and supported. All of the nurses and staff at RMA were so friendly, kind, and welcoming throughout the experience, especially Marylou. She was so caring and compassionate every step of the way and truly made me feel comfortable during the process. Thanks to Dr. Pena and the amazing RMA team, I'm now pregnant from my very first transfer. We are beyond grateful.

The IVF journey can be incredibly challenging, but Dr. Peña stands out as a doctor who truly puts…read morepatients at ease. Whenever I send him a detailed list of questions via email, he takes the time to call me personally--often within just a few days--to discuss everything thoroughly and address my concerns. He's exceptionally well-versed in the latest medical literature, which became clear whenever I asked about aspects of my treatment plan. Dr. Peña is honest and, at times, very direct and blunt. His straightforward approach gives a clear, realistic picture of what to expect, without false hope or unnecessary sugarcoating. Thanks to his care, I've had strong results from both my egg retrievals and FET. RMA as a whole operates like a well-oiled machine: prompt phone calls with results, clear email instructions for next steps, and virtually no unnecessary delays. I chose Dr. Peña at the RMA East Patchogue location, but the flexibility to complete most of my lab work at closer RMA offices in other locations has been a huge convenience. I'm truly grateful for the compassionate, expert care I've received--it's made all the difference on this journey.

Dr. Berin and her staff are amazing and are very welcoming! They are also very accommodating to…read morepeople whose insurance doesn't cover fertility treatments. Dr. Berin was able to help my husband and I achieve becoming pregnant in a few months, and we had been trying for over 3 years. She is very personable, knowledgeable, and genuinely cares about you as a person. You aren't just another number or another patient, you are part of their family as soon as you walk through the doors. Hours are also accommodating to those who work, which is a plus. Blood draws are no big deal when the girls who are doing it are smiling and are so good at it, you don't even feel it. Everything is explained so that you know exactly what's expected of you and know precisely what the next steps are. You can't go wrong by going to Dr. Berin, I am so lucky and grateful for her and her staff for allowing a dream to become a reality.

Very negative experience The office is very disorganized,…read moremultiple errors with pharmacy scripts and very unprofessional handling of everything. Billing department does not supply CPT codes and makes many errors. Strongly recommend finding another clinic.

I love Dr. Safier and overall happy with practice because of her and the fact that I did get…read morepregnant. She never gave up on me even though it was a rough road and she always changed treatment protocol til we found the right one. I also love the nursing staff, especially Fran, and both nurse practitioners. Complaints are that the finance department is next to impossible to get in touch with, and when you are first starting they have a tendency to cancel appointments. We were delayed getting started because they canceled my husband's sperm analysis twice. They also just raised their prices which I think is pretty disturbing since it was already expensive enough. Thanks to Dr Safier talking to finance I was able to get 30% off one of my cycles but they were rude about it and just said "we won't be doing this again." 5 stars for the medical team but one star off for finance

Unfortunately through my fertility journey I have been to multiple practices. Island fertility is…read moremy last (and was hoping final) clinic on my long journey. First let me start with Dr. Trivax who is absolutely AMAZING! Unlike my previous doctor, as soon as outcomes were not as expected he left no stone unturned and did additional testing to identify an underlying issue that was the KEY to exactally why I have struggled so long with secondary infertility. I can't say enough great things about him. However the FINANCE DEPARTMENT is BEYOND HORRIBLE!! It's such a SHAME such great doctor staff are supported by such a poor performing finance department. I don't know how anyone there still has a job. My initial retrevial I almost missed starting my meds because it took almost week to get in contact with someone and get the issues resolved. It's close to impossible to get someone on the phone unless you raise all h*ll and call the office non stop leaving messages with every other department. Kudos to the nursing staff whose other main job is trying to get finance to call back patients. Additionally, after I did all my due diligence they are trying to tell me I have significant fees due AFTER I had the procedure done. Which they are now willing to "see what they can do and discuss with doctor" because ya, they dropped the ball informing me of these fees prior to procedure (mind you they even have a call with you prior to go over all fees you will be responsible for). And again, after I did my due diligence to ensure what my expected out of pocket would be for back to back retrievals they call me MID CYCLE to inform me oops that I owe fees and want to make me aware before I start my cycle.. but they are notifying me day 4 which is no where near before the start of a cycle. If you are between facilities, I strongly urge you to do your homework and due diligence as you will have nothing but headaches with the finance department which unfortunately is part of your journey. Thanks for taking the time to read and best of luck on your journey!

After completing the new patient inquiry form, I never received a call to schedule an appointment,…read moredespite having a referral from my OB-GYN. It appears that new patients with OB-GYN referrals are not being contacted, which has made it very difficult to access care.

Mara from the billing department threatened that I would be refused medical service if I canceled…read morean appointment again. Mind you I rescheduled one appointment because I was notified 20min before that my very good insurance would not cover diagnostic testing and I would be charged $500 for an initial consultation. I contacted BCBS PPO and according to them and New York Insurance Law §§ 3221(k)(6)(C) and 4303(s)(3) it is covered. They should just say they do not take insurance if that is the case or actually verify benefits! Also learn how to speak to people.

From the first phone call I made to book a consultation I was greeted with a friendly, upbeat,…read morehelpful receptionist. Walking into the office the first time, coming off of a couple of failed ivf cycles with a previous doctor I was nervous and emotional and a little defeated. Dr. Kofinas examined me and discovered that I had many more fibroids than I had known about and a significant amount of endometriosis that I had not known about at all. He seemed confident that this was the reason I wasn't getting pregnant and we quickly scheduled my surgery to correct these issues. I can't explain the emotion and relief I felt to finally feel like there was a reason for my lack of success and not just "unexplained infertility ", the diagnosis that my previous doctor had given me. I had proceeded with multiple egg retrievals and finally a successful embryo transfer a few months ago! Through the entire process the professionalism and kindness and personalized approach to myself and every patient was exceptional. The confidence and trust I had in Dr Kofinas was truly the most comforting thing through such and emotional process. All of the staff always greeted me with a smile and answered any questions in a way that took away any fear that I'd be fixated on. This entire office, and every one I encountered along the way in the manhattan surgical center, are a collection of such special people who are truly in the right profession and I can't express how grateful I am for each and every one of them. I'd be writing this same review even if my experience wasn't successful. Dr. Kofinas was extremely thorough and just an amazing doctor and person. Angels on earth! -Nancy Pollock

I was a patient at the Roslyn office. Dr. George Kofinas, Dr. Narine and their team are AMAZING. We…read moredid many rounds of IVF with them and everyone there was so helpful, sensitive and kind through all of our ups and downs. They were always available to talk or for a last minute visit. Every single member of the staff is overwhelmingly dedicated and caring, they make every patient feel like family. The surgery office by Wall Street also really makes you feel safe and comfortable, and the surgery staff and anesthesiologists are wonderful. My husband and I struggled with poor genetic quality with the embryos we produced, and Dr. Kofinas recommended trying PRP in my ovaries. Shortly after we became pregnant with a healthy baby girl, who was born recently. I couldn't recommend the Kofinas fertility team more.

This is my second review for the wonderful doctor and person, Dr Brian Levine and all his…read moreincredibly amazing colleagues and staff. After having my first daughter 3 years ago (first transfer was successful with Dr. Levine after many months struggles with another clinic), my husband and i were ready to have a second baby. We knew immediately i would need to use our frozen embryo as i cannot ovulate on my own due to PCOS. Similar to my first baby, a healthy baby boy was transferred and he is now 4 months old completing our family. I can't say enough about him, as a doctor. He is confident, thorough, intelligent and treats you like family. While the process is never easy, and there may have been minor bumps in the road, he was always one step ahead of the game with the next steps. He even checked on me while on vacation! I am lucky to have found him as a doctor and friend. I would be remiss to leave out praise for his entire team. His partner, Dr. Talebian treated me as i was one of her patients. His nurses are exceptional; always available to chat, answer questions, and feel comfortable (a special shout out to Julie!). Going through this twice now, i could not recommend another doctor or practice, they are the BEST there is. They have helped all my dreams come true!

CCRM is the top fertility service provider - high quality staff and organized operations. We…read moreswitched to CCRM following a very negative experience at Kindbody.

This team is awesome. Whenever you need help or instructions. At the time you called in. 5-10…read moreminutes later, there are always have a Nurse or staff call you back to support this painful and anxiety journey. They provide the best quality of care for their patients. I was trying another famous fertility center in NYU, the billing department never tells you the exact amount beforehand. However, Columbia Fertility Center provides adequate billing information at the time you decide to start IVF journey. Excellent service, friendly doctor and staffs!

The doctors and nurses as Columbia made this difficult experience as easy as possible. They were…read moreknowledgeable, kind, professional, and responsive throughout the process. Making monitoring appointments was easy and they always had plenty of morning availability in both white plains and NYC. We are so grateful for this team and how they have helped us. Thank you!