Truly a well run, reputable business. I sent out requests to multiple plumbers for a bad smell in…read moreour bathroom after a long trip. Jose troubleshooted quickly with me over message, and suspected it was the toilet even though I insisted the smell was coming from the shower. Fast forward we had another company come by first and they weren't able to diagnose the issue, so when I reached back out to Windy City Plumbing they were able schedule someone to come quickly. Turns out Jose was right all along and he suggested an easy fix for us to do ourselves, and didn't even charge me for the visit. And the administrator followed up over message after their visit to confirm what we talked about - love the follow through. If I ever have another plumbing issue Windy City Plumbing will be my first call.

Great work and very perfessional and knowledgeable communication is always great I have no worries…read morewhen getting work done with windy city plumping

Always very good and reliable. Responsive to the matter at…read morehand. Very nice staff. High reputation in Oak Park.

I'll give you the short story. I called them today, XMas Eve, because I had a leak and I had to…read moreturn the Cold water off. Will, and the office, called me back within the hour. Of course I didn't expect a call back today, but I certainly didn't expect them to come out. After making me laugh and easing my stress, Will said, "you can't be without cold water on Christmas." They came out and fixed the problem today! It brings tears to my eyes that a company would care so much! THANK YOU!! Merry Christmas!

I just had Joe here today .. bc something went down my toilet . It wasn't major . But, he was…read moretimely and very nice . And prices are reasonable.

Joseph is great to work with. I had a need for services ASAP. I called Joseph and he was finishing…read moreup a job close by. He kept in touch with me so I knew when he was going to be finished with the other job. I really appreciated the updates. He gives a 1 year guarantee of his work and told me what to do to prevent another clog going forward. I highly recommend Joe's Plumbing Inc!

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.

They responded to my yelp message within 30 minutes on a weekend and I had a window the next day…read morefor them to come and replace my water heater. They arrived early (texted ahead of time) and within 2 hours on a Saturday, my house was back up and running with hot water! I appreciate their quick response and availability!

Needed assessment and resolve of leaky outside water hose valve. Based on an Oak Park Neighbor 's…read morereferral ,I contacted Reeg plumbing. They set up an appointment over the phone. The gentlemen came out on time with tools ready to work. They diagnosed the situation. They explained to me what my options were and completely fixed the problem .They were neat ,efficient and very friendly. We are pleased with the quality of the work. I'm writing this review because I would refer them to use again .Thank you Reeg plumbing for helping me with my yard. June 2026 - Oak Park, IL.

As always excellent service…read more Scheduling was a breeze , service was on time, repair was done with great professionalism . I've used this company for over a decade and have had consistently outstanding service.

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

These guys are the best, 5 stars all day - like other people have mentioned: professional,…read moreefficient, and thorough. We have used them for building issues a few times now, and they have been fantastic to work with. Ask for Christian, he's the man.

I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

I have used Good Guys multiple times at my home in Oak Park. I constantly need plumbers due to my…read moreolder home and all the beautiful trees in my lot. I have used three different plumbers for work and hands down, Good Guys are always the best! They are responsive, friendly, courteous, flexible and have the best prices for service. They will work countless hours and not add extra costs (saving thousands) to their estimate. They are incredibly professional and are the best value by far. Skip the companies that charge surge rates and send auto texts or charge excessive hourly rates. I've learned my lesson and will only use Good Guys moving forward.

Jerry and Joe were wonderful! They knew exactly what to fix. They were efficient, knowledgeable and…read morehonest. I have delt with many plumbers in my life and I definitely recommend Arrow Plumbing. Finally, I found an honest reputable company.

The plumber came for the service call. He told me he needs to get the parts for the faucet.He…read morenever came back. I called the office twice, still no response from the plumber . He is ignoring. To ne horrible service