1. Thielen Motors

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Park Rapids, MN

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Thielen Motors

3.7 (3 reviews)
Open • 7:30 am - 7:00 pm

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7 years ago

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Ace Auto Sales

Ace Auto Sales

(14 reviews)

If zero stars were an option, that would be my rating…read more I purchased a 2017 Kia Forte from Ace Auto Sales on August 15, 2026. Six days later, on August 21, the vehicle developed a check-engine/drivability issue. I had the vehicle taken to Victory Tire & Auto, an independent repair facility. Victory diagnosed a misfire/spark-plug issue. I then requested a more comprehensive inspection because I wanted to know what I had actually purchased. That inspection resulted in recommendations for spark-plug service and brake-fluid service and documented low coolant requiring further diagnosis. Victory ultimately completed the cooling-system testing and, thankfully, found no coolant leak. What makes this experience particularly disappointing to me is that Ace had performed its own multipoint inspection on August 4--only 11 days before I purchased the vehicle. Ace has explained in writing why it believes its inspection findings and Victory's subsequent findings are not contradictory, including that some of Ace's checks were visual leak inspections rather than tests of fluid condition. Consumers can decide for themselves how much confidence that explanation gives them. Personally, this experience taught me that a dealer's multipoint inspection would never again substitute for an independent pre-purchase inspection. I notified Ace of the problem within six days of purchasing the vehicle. Ace acknowledged in writing that my notification was timely under Minnesota's Used Motor Vehicle Warranty Law. I asked Ace to unwind the transaction because a drivability issue occurring six days after purchase, followed by the additional inspection findings, had destroyed my confidence in the vehicle. Ace declined. Ace ultimately required that the vehicle be returned to its facility if I wanted to continue pursuing the statutory warranty process. By that point, however, my confidence in allowing Ace to work on the vehicle was gone. After Victory's final testing found no coolant leak, my family chose to pay Victory ourselves to complete the repairs and maintenance rather than continue pursuing warranty service through Ace. I want to be precise about what I am and am not saying. Victory did NOT find a coolant leak. Some of the items Victory recommended are maintenance items. I have no evidence that Ace knowingly concealed a defect, and I am not alleging that they did. I don't need to make those allegations to give an honest account of my experience. I bought a vehicle from Ace. Six days later it developed a check-engine/drivability problem. An independent shop subsequently documented additional items requiring service or attention. I spent days without the transportation I had just purchased, dealt with extensive back-and-forth correspondence, requested that Ace take the vehicle back, was refused, and ultimately decided I would rather spend my own money having an independent shop I trust work on the vehicle than return it to the dealership for warranty service. That is not an acceptable post-sale experience to me. Ace was certainly willing to explain its legal position and what it believed it was and was not obligated to do. What I personally did not come away with was confidence that Ace was a business I wanted to continue dealing with. I regret purchasing this vehicle from Ace Auto Sales, and I will not purchase another vehicle from them. My strongest advice to anyone considering buying here is simple: don't. If you buy a used car anywhere, pay an independent mechanic of YOUR choosing to perform a complete pre-purchase inspection before you sign anything. I wish I had.

Bought a 2016 Van from them and had it about 3 days before the fuel line popped out. Called them…read moreand told them the issue. Owner said to just pop it back on. Well they had to have replaced the oil cooler because it's not the original one at all, Anyways had to buy a new fuel line for the fuel rail that needed the clips to pop on and stay locked. First car i bought from them was pretty good car. The last 2 Hyundai. that one was was a headache to fix but i got it fixed now this van I've had not even a full month and i already need a new motor. 10,600 Gone. I want to say that i want to give them my business again, but they will never see my money ever again He's got So called mechanics that don't know their ass from there elbow. Save your money and buy from someone else. Ace Auto Sales is complete garbage.

Nereson Chevrolet Cadillac - The Place with all the cars

Nereson Chevrolet Cadillac

(5 reviews)

If you want to share our blazing experience, you should without question, go see Rodney…read more Our vehicle we purchased at this Chevy certified dealership CAUGHT ON FIRE. Yes, our back rear window caught on fire in January, during sub-zero temps, with snow on the ground. Unfortunately I did not have any marshmallows for the active fire burning on our new (to us) $28,000 truck. If this flaming experience still hasn't gotten you fired up to purchase a vehicle here, being talked to as less knowledgeable because I'm a woman really made the experience so enjoyable. On top of our fire and broken glass in the back of the truck, Rodney didn't see it to be an issue. After hours of pleading, we finally were able to get our fire damage looked at. OH BUT WAIT! None of the issues were fixed. The truck still had glass, was given to us with half a tank (why? Unsure), and my husband was without a truck for over a week. *this is based off our own fiery experience with this Chevy certified dealer, purchasing a used certified Chevy - if your experience is different I am extremely jealous** I'm from the Valley of the Sun - I never thought I'd purchase a vehicle in the land of ice and snow that would not only catch on fire *with active flames* but have a small town dealership treat me the way they did. If having a fiery experience with Rodney sounds like your cup of tea - stop on in! Also! When you go inside a dealership that doesn't offer to help, or actually inspect your trade in - there might be an issue. *this is based off of personal experience, and opinions only*

I can't say enough about Brad and the staff at Nereson. I walked in to buy a Ford Explorer and…read morethey didn't have any on the lot but within two hours they called me and had found one for me. Drove there the following day and ended up purchasing it. Navigation was a deal breaker and found out this vehicle did not have it. It was advertised as having navigation so they ended up having it installed. Great service and you can tell they care about their customers. Go see Brad for a great car buying experience!!

Thielen Motors - car_dealers - Updated October 2026

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