Awesome customer service, Tim is very knowledgeable, Highly recommend this shop!…read more Got my tube amp back to pimp mode

They've taken care of most of my amps and guitars, they got me a new pick guard for my Flying V and…read moreTim really fixed up my amps well, my VT 22 and my 5150, he really did a great job with that even built the foot switch into my old vox Royal guardsman pedal. He even fixed a floorboard for my Pod Pro. Right now they are setting up my Kit built Tbird bass, and they had fixed Truss rod issues on as 46 year old 4003. Whatever it is, they'll get it done.

Once again, Moze exceeds expectations…read more Several repairs, mods, rescues and saves. More than once, they have surprised me with their unusual excellence. Great gear too!

I LOVE an old school guitar shop filled with GORGEOUS gear with a friendly and helpful staff. These…read moreguys are gonna do the sh* GC won't do!!! Went in today with my whole rig because they welcomed me to so that we could take a look at some of the issues I was having. All problems solved. Really appreciate it, guys.

The very best you will not find anything better anywhere, including the United States…read moreFriendly service, very knowledgeable staff

Great business! Really enjoy getting Clarinet lessons here from Alfonso, a very gifted musician who…read morestudied at sdsu. I plan on playing Jingle Bells with one of my patients at work for Christmas. I also enjoy playing for my family.

In short, I could not have asked for better service!…read more The staff was knowledgeable and helpful. They promptly researched the answers to specific questions I had regarding the bass guitar I wanted to purchase and explained things clearly. They set up the bass superbly, and kindly lowered the action as far as possible as per my request. Guitar Center had told me they only had this particular model of bass in two of their store locations in the entire US, so the fact that Music Store Live had it is a testament to their expansive inventory (and good taste, imho). The bass was set up and shipped in one day and arrived at my doorstep the next! Very quick!

These guys are really good. I've bought 2 guitars from them so far, great deals on both as well as…read moreseveral effect pedals. Excellent customer service, they shipped to Los Angeles, all good.

Customer service alone deserves more than a 5-star review. Went here on the 2nd of March to get a…read morenew practice amp as my cheap Amazon amp was not doing enough. Went to another music store, which shall not be named, and was not greeted very kindly- workers at that music store were very quiet, I wasn't even greeted at the door and had to make my presence noticed and say good morning- to them. The experience here at Harper's Music Store was different however. It's been years since I've been here- last time I was here, I recall getting a synthetic reed for my baritone sax. The owner, Steve, greeted me as I walked through the door and asked me what my needs were. I told him I was looking for a beginner AMP and first showed me some small, cheap options. I then asked him that I wanted something with a little more features to it and then showed me a Marshall MG30FX and a Spider IV Line 6 75 W. I decided to go with the Line 6 as the presets and customizability of the AMP was what persuaded me in buying it. I'm not sure if he works here too but Michael helped me in further solidifying my purchase of the Spider AMP over the Marshall because of the same reasons, so thank you to you too Michael! Purchasing my Fender Starcaster here was a breeze- I traded in a guitar for the Starcaster and that process was very straight forward- just show your ID and Steve'll take a look online to see how much it is priced and give you a fair offer like he did with me. Overall, if you're looking for musical needs, going to Harper's Music Store is a great idea. The customer service let alone is really what knocks this place out of the park. I'll be coming here again if I need anything else.

I came in today to replace my violin chinrest, but unfortunately they didn't have the one I was…read morelooking for. Instead, they offered me a discounted used chinrest that worked perfectly and fit my budget. They also took the time to repair my broken chinrest, which I truly appreciated. Everyone was incredibly kind, honest, and helpful. They went above and beyond to make sure I left with a good solution. Excellent customer service, and I highly recommend this shop!

I've brought two Guitars and one Bass for Willie and his repair team to fix, I highly recommend…read morethem super knowledgeable, the turnaround is surprisingly quick I won't go anywhere else to get my instruments repaired, plus they are super nice in the front desk there and very welcoming.

i've only been playing guitar a couple of years and I was looking for a place to buy some pics as I…read moream new in California originally from Massachusetts. The woman in charge there I think her name was Shannon was very hospitable and friendly. The place looked really hot decor was great with rock gods all over over the walls, but it's primarily a place to go and rehearse live so when I get back to playing I plan to go back plus I'm getting the band back together again looks good to me

I was looking for a retirement gift for myself and decided to stop by the Deering showroom to see…read morewhat the banjos and the company was all about. Prior to arriving, I researched their products and history on their website so I would have some idea what I was looking at when I got there. I stopped by unannounced (no appointment) yesterday and was extremely disappointed with what I found. According to the "salesperson" (?) who was talking to another customer, all the banjos in their showroom are factory "scratch and dents" or used! Additionally, they were all filthy; covered in dust, and greasy finger prints all over the metal components. The one Sierra hanging on the wall had a 3" crack running down the back, and several of the Goodtimes had a gap between the neck and the body. Not exactly the image I was expecting. Imagine if you went to a car factory, and all the cars in the showroom had a cracked windshield or chipped paint or flat tires or 50,000 miles on them. Would you be impressed? Would you be inspired to spend hundreds or even thousands of dollars based on what you saw? I certainly was not, and put my wallet away almost immediately. That's your factory showroom, Deering! Only the best of your best should be on display in there! And if you're willing to let those second rate instruments be your "best foot forward", then what are you willing to ship out to retailers? Disappointed, unlikely future customer.

Have driven past this place for years and finally made the time to go on the tour. Tours are…read moreTuesday & Thursday at 1:00, you need to call and reserve a spot. (Free) We were greeted as we walked in by a friendly receptionist who lead us to the showroom where we waited for our tour guide. Carolina was our guides name and was very knowledgeable. She lead us through the factory, stopping at each station explaining every step of how they make their banjos. Questions were welcomed and answered completely. Factory tours are such a great way to see quality products made in the USA, and this tour didn't disappoint!

Piper is an excellent teacher! She has a dedicated room in her house for conducting her lessons…read more She leads you through warm ups and then works on whatever your needs are, gearing up for an audition, an in song solo, etc. Her studio/home is freeway close. She made me feel comfortable right away

From the owner: Voice lessons for all ages and experience levels. Personalized instruction in vocal technique,…read moreperformance, and confidence-building, with a special focus on musical theater training and audition preparation for junior high and high school students.