I played piano here for over 12 years, and it has been one of my best life experiences. All of the…read moreteachers are so knowledgeable and kind. They make sure every student gets individual support, and take students thoughts on music pieces, and what to use class time for in to account. I have learned so much at Wagner's, and it was always a fun time.

My son has learned so much at Wagner's over the last four years. This is a wonderful family owned…read moreschool with great people, facilities, and students. Can't really recommend the school highly enough.

Call this wierd. However, no good deed goes unyelped in my book…read more I called APEX to ask about a certain piece of audio equipment: if they sold, what brands ect. Mainly, just to get some info before driving over, and double check the hours. 10 minutes before opening, on the phone, the dreaded answer "we don't carry those.". However, over the next 25 minutes, an explanation of who does, where they are, what to expect for the particular piece of equipment, things to consider, the insight of the employee. And, they do rent the equipment. With a fair warning, that they might sell the rental equipement, but since the particluar piece is industrial and well maintained, it'd probably go for MORE than normal places. And it'd be subject to the bosses approval. You have to wish more places would be open, honest, helpful and provide answers to the quality and extent that this place does. A stand up place to do buisness, if there ever was a definition of it. Clearly a tribute to it's many years of existance!

Came here to get my ukelele strings replaced with metal strings (I know, weird) and Steve was very,…read morevery helpful. He made this an experience to remember, and when I had questions he answered every one of them non-pretentiously, and with enthusiasm. Though, it did take a while since he seemed to be the only one working and he was helping about five other customers, too. But, he attended to every one of us. If I were to go anywhere for any music needs, or even questions, I would definitely come here. No hesitation at all. The customer service is some of the best I've ever received, anywhere. Not only is he very kind, he's incredibly knowledgable and gives you all the time you need. The store is well-stocked, and will most likely have what you're looking for, too.

Holy shit. Never in my life have I felt like I might have been special needs without knowing it. I…read morecome in the first question asked to me (by two separate dudes) was if I quit guitar??? What? Do you ask that to everyone who comes in? And then the audacity to ask if I know a guitar has FLOYD ROSE on it, I CAN SEE THAT? It's like asking me if the guitar was red? I CAN SEE THAT. (It was.) Also it played like shit. Don't come here if you don't wanna be gaped.

Store is always clean & confortable & always has good inventory, online pickups are always…read moreprocessed quickly!

Amazing vocal coach. I started working with Pandeli about 8 months ago. I started singing as a…read morehobby, but my voice has changed so much that I decided to pursue a career as a singer. Prior to meeting Pandeli, I had no voice training and had a hard time singing simple songs. Pandeli has such an intuition and amazing understanding of the mechanics of the voice that we made great progress in 8 months. My voice has completely transformed during this 8 month time that now I can sing high difficulty sings (Michael Bolten, Bruno Mars, etc.) songs without hurting my voice, with precision, and with an endurance I could never imagine. In addition to the vocal training, Pandeli is currently supporting me with setting up my own home studio and even with compositions. Incredible voice coach and musician! Recommend to anyone at any level.

What can I say about Pandeli Lazaridi?He is to the voice as Stephen Hawking is to theoretical…read morephysics. This man is truly a genius when it comes to the singing voice. I sing professionally and when anyone asks me about voice coaches, the first person I always say is Pandeli Lazaridi. I seen first hand him take a woman with the softest, mouse of a voice and instruct her into an impressive opera singer. He's also quite adept at teaching pop and musical theatre style vocals as well. If you are thinking of taking voice lessons, do yourself the biggest of favors and take a lesson from Pandeli. Just one. I promise, you'll want to return for regular lessons.

Awesome customer service, Tim is very knowledgeable, Highly recommend this shop!…read more Got my tube amp back to pimp mode

They've taken care of most of my amps and guitars, they got me a new pick guard for my Flying V and…read moreTim really fixed up my amps well, my VT 22 and my 5150, he really did a great job with that even built the foot switch into my old vox Royal guardsman pedal. He even fixed a floorboard for my Pod Pro. Right now they are setting up my Kit built Tbird bass, and they had fixed Truss rod issues on as 46 year old 4003. Whatever it is, they'll get it done.

Customer service alone deserves more than a 5-star review. Went here on the 2nd of March to get a…read morenew practice amp as my cheap Amazon amp was not doing enough. Went to another music store, which shall not be named, and was not greeted very kindly- workers at that music store were very quiet, I wasn't even greeted at the door and had to make my presence noticed and say good morning- to them. The experience here at Harper's Music Store was different however. It's been years since I've been here- last time I was here, I recall getting a synthetic reed for my baritone sax. The owner, Steve, greeted me as I walked through the door and asked me what my needs were. I told him I was looking for a beginner AMP and first showed me some small, cheap options. I then asked him that I wanted something with a little more features to it and then showed me a Marshall MG30FX and a Spider IV Line 6 75 W. I decided to go with the Line 6 as the presets and customizability of the AMP was what persuaded me in buying it. I'm not sure if he works here too but Michael helped me in further solidifying my purchase of the Spider AMP over the Marshall because of the same reasons, so thank you to you too Michael! Purchasing my Fender Starcaster here was a breeze- I traded in a guitar for the Starcaster and that process was very straight forward- just show your ID and Steve'll take a look online to see how much it is priced and give you a fair offer like he did with me. Overall, if you're looking for musical needs, going to Harper's Music Store is a great idea. The customer service let alone is really what knocks this place out of the park. I'll be coming here again if I need anything else.

I came in today to replace my violin chinrest, but unfortunately they didn't have the one I was…read morelooking for. Instead, they offered me a discounted used chinrest that worked perfectly and fit my budget. They also took the time to repair my broken chinrest, which I truly appreciated. Everyone was incredibly kind, honest, and helpful. They went above and beyond to make sure I left with a good solution. Excellent customer service, and I highly recommend this shop!

Absolutely wonderful shop owner. So enthusiastic about my mountain dulcimer and out strings on it…read moretuned it up watched videos on the guy who made it. Just a wonderful place. They gave me a book for lessons and are honest about what they can do. Would recommend

Thieves. I rented an instrument for my child and realized that they were charging my card twice a…read moremonth instead of once a month. I called them about it and after several months they finally paid me back. Then a couple years later I noticed that they were doing the same thing again. I called several times and spoke with Gentry. He said he'd look into it and he never did. I went in person to the store and he said the same thing and he never did. I read some other reviews that said this same thing before I chose the store and didn't believe the other reviewers. I am telling you first hand, its true. If you rent from them, check your credit card statement every month, but better yet, rent from a different store. I am about to rent another instrument for my younger child and even if I have to drive an hour, I'll do it to find a reputable place that doesn't steal.

Took the time to help with a minor request. Very polite and helpful. Good place to check out.read more

I wanted to surprise my sister with her first guitar, and Jack at Mark's Guitar Exchange made the…read morewhole experience unforgettable. Walking into a guitar shop can feel a little intimidating when you don't know much about guitars, but Jack was so patient, kind, and knowledgeable. He made everything easy to understand and helped us find the perfect guitar. I highly recommend Jack and Mark's Guitar Exchange!