Tom from Tom's Service Center is quick, efficient, and takes pride in his work! He took my car in…read moreand changed my timing belt for my 2009 KIA when almost every other service center said that they couldn't/wouldn't work on a "foreign" car. The only other service center that could do the work couldn't get me in for several weeks and when asked who they could recommend, they told me that Tom's was the place to go. Tom told me exactly what he was going to change, charge, and do - and he called me to come in and physically showed me an issue with my pads where they had eaten into the brake disc and gave me a fair price for replacement before doing the work. Tom was able to do the work the same day and I have not had any issues with it since! I definitely will go back to him for any needs for my car and will recommend all of my friends to do so as well!

Took my 98 GTI there. He did a thorough job. No problems.read more

Iron paws comes highly recommended from soldiers on base…read more My brakes and rotors needed replaced and the dealership quoted over $1800 to do it. After going to Iron Paws to see if they could do anything better, I was blown away they offered to do it same day and for roughly $900. The service was outstanding and the new rotors look fantastic, top shelf parts. The employees and owner are respectful, caring, and very knowledgeable.

My brake lines were shot and he helped me out so much I was quoted 700 bucks from other places and…read morethat was not the cost here he helped me out with a quote of 250 I really appreciate how fast he did the brake line for me and thank you definitely go check this guy out YOU ROCK BRO

First and foremost, you should know that Ortega's Auto Service should be your only choice when…read morelooking for a reliable, honest, and reasonable vehicle repair shop. For context, my husband and I drove 610 miles, from Virginia, to compete for the National Championship with the Armed Forces Fishing League. We were about 50 miles from our VRBO house, my car started making a noise coming from the tire or suspension area. It got worse, so I needed to find someone who would look at my car and fix it as fast as possible. Adam answered my call. He was so kind and understood our situation, and was able to get my vehicle seen right away. Adam diagnosed the problem, ordered parts, and fixed my car within 24 hours! The price was another amazing surprise, it was well within reason. If I lived here in Watertown, NY, the only place I'd take my vehicles would be with this business. Thank you Adam, and thank you Ortega's Auto!!! You're amazing!

I highly recommend this shop they took care of me and got the job done right at an amazing price.read more

I was vacationing in Clayton when my car decided to act up. I took it to Phinneys and although the…read moreoffice said they were busy they did diagnose the problem within a day or two.I was very pleased with the service. I would definitely recommend them.

Richard came in a blizzard and towed my daughter's car, giving her a ride over an hour back to…read moreschool. He saved our day since we were no where nearby and couldn't help. We are so thankful for your help.

I had my wife take her vehicle in for an inspection. Checked all the lights and just replaced all…read morebrakes and rotors. The shop charged her an additional $30 labor and $1.55 for a license plate bulb. I called and talked to the manager (Justin) and told him that I was not pleased and felt that they took advantage of my wife. I also told him I was going to leave reviews of the experience. He told me "go ahead." I would recommend going to another shop. I do not believe this one operates with integrity.

where do I begin they charge so much. I went in because my window wouldn't roll up in the middle of…read morewinter and they CHARGED ME 73$ for less than 20 minutes of work

Great folks, great service. Service rates are what they should be…read more Had a broken spring on my Toyota Tacoma. Made an appointment two days out--didn't have to wait two weeks for the work. Was in and out in two hours. Great place to do business.

We took our 5th Wheel RV here for shock replacement and spring repair/alignment. Everyone in the…read moreshop was friendly and knowledgeable. Skip, the owner/Manager took time to explain everything in detail and even talked to the RV manufacturer for us. He and his entire staff are top notch. We highly recommend this shop.

Fair price. Straight forward assessment of vehicle. Stuck with to the indicated appointment time as…read morediscussed without being over booked.

Locally owned and operated. Friendly and curteous employees. Very reasonable rates, especially when…read morecompared to other shops in the vicinity. This was my first experience with Denners, but it will not be my last.

I don't think I can say enough nice things about this repair shop. They've been seeing my old Jeep…read morefor a couple years now. Geyer's is both good and trustworthy. Every repair I've had done here was completed correctly the first time, and usually within a day or two. I think the longest I've had to wait was 3 days, but that was because it took that long to get a part. Geyer's provides an estimate up front, but in my experience the estimate tends to be on the higher end. I've always been pleasantly surprised to be charged less than the initial estimate. Speaking of which, they also offer a military discount for soldiers and veterans, which takes a little extra off your total. They've also been really good about communicating, calling with the estimate and again when the job is completed. Everyone is courteous and helpful and takes time to explain what needs to be done or what was done if you have questions.

I should say, first, that I used to do my own auto repairs. Now, I do have the money to pay for…read moresomeone else to do so for me. I have not forgotten, though, to memorize exactly what my car needs when I take it to a repair shop. Before I had my oil change done at Watertown Auto Repair, I asked the guy at the desk how much it would cost for a full synthetic oil change for my 2012 Toyota Yaris sedan. He asked me how much oil my car took. I told him 4 quarts. After the hundreds of oil changes that I have had done on my car over the last ten years, I knew exactly how much oil my car takes. He told me $52 before taxes. After my oil change was done and he gave me the bill, it said $58.95 before taxes. I asked him why it cost more than the original estimate. He pointed to the bill and told me that it took 4.5 quarts. Obviously, I knew that this was not true. I looked in my manual but it did not have the amount of oil needed. It was not a repair manual. So, I went online. Over and over reputable websites stated that my car takes 3.9 quarts or, as I said, 4 quarts. Finally, I found the coup de grâce, the actual manual at Toyota with the oil specifications. Funny, Toyota seems to think that my car only takes 3.9 quarts of oil. Since they manufactured the car, I would think that they know how much oil it takes. Watertown Auto Repair must know something that the manufacturer doesn't or he lied and cheated me. Of course he did. Check out my images. I even provided the URLs. It might seem like a small thing, just a few dollars, but if I can't trust Watertown Auto Repair with a small job, I can't trust them with a large job either. Next time, I could be overcharged $1,000. That will never happen because I will never go back there again. Of course, I already told him that at the time. They lost my business and they should lose yours too. P.S. Service centers/repair shops, I'm the wrong person to cheat.