Requested a HVAC and Furnace tune up through the yelp projects…read more Quick response and got us on the schedule. They came out today and the tech was great, checked everything out. Happy with the service and would recommend to other. We will be repeat customers in the future

Knowledgeable technician, professional approach to diagnosing the issues, explaining my options and…read morecompleting the repair. This is my second dealing with Browns. They will always be my first option.

STI Heating & Air Conditioning saved me so much money! I had another HVAC company looked at my…read morecentral air unit because it was blowing lukewarm air. The other company told me I needed a new compressor for $1699 and they took only cash. After a repairman ran off with $453 of my aunt's cash, I decided I did not feel comfortable giving the HVAC repairman $2000 (with labor) in cash. So, I told him I would seek a second opinion. I called STI Heating & Cooling who were booked for the week so I made an appointment for the following week. Ted arrived on time and was very professional. He took a look at my unit (which is 42 years old) and told me I needed a Hard Start Capacitor for $173. He also checked the amount of Freon (R22) told me I might need a little. He installed the capacitor and added a little Freon and my unit start blowing extremely cold air. Ted's work was great! He told me his father had an old unit like mines and he keeps him father's unit working. I told Ted the other repairman thought I needed a new compressor and Ted suggested maybe the other repairman was not familiar with older units like mine. I am SO glad I called STI Heating & Cooling! I told Ted they are now my go-to company for ALL my HVAC activities. I would highly recommend this company - they proved to be a huge money saver for me.

It's good to meet good people, the person that I talk to in the office was very helpful said she…read moredidn't have an opening but called me back when she did, the technician was straight forward and matter of fact not only did he fix the problem but inspected the whole furnace before leaving great value and completely worth it!!!! Any furnace issues I'm calling STI first!!!!

South Suburban H & AC went out of their way to restore heat to our house after the December 2017 -…read moreJanuary 2018 deep freeze ended and a pipe in our radiant heating system burst, leaving us without heat for almost 5 days. This house was built in 1951 and has hot water heating pipes between the plastered ceiling and the attic insulation. For 66 years there had been one section of pipe that was routed at the top of an outside wall without consequence. but on Sunday night, January 7th at 10 pm as the outside temperature reached 32 degrees for the first time in 20 days, the pipe ruptured, flooded the room's ceiling and shut down the hot water heating of the entire house. The ceiling was removed (Phoenix Restoration did a great job) to allow access to the area with the ruptured pipe on Thursday afternoon, and I then called South Suburban. Luckily the weather had warmed up and the house was at 60 degrees at 5 pm. However, a cold front came through overnight and dropped the outside temperature to below 20 degrees by dawn. South Suburban rescheduled John, one of their experienced workers to arrive at the house at 1:30 on Friday (next day) afternoon. He was able to cut out the section of pipe with the rupture and re-route the pipe inside of the wall after custom making copper fittings for the old pipe before the new piece of copper could be soldered in place. John then was able to bleed air from the system of pipes and restart the hot water boiler. At 4:45 pm on Friday, heat was restored, and the house temperature started to recover as the outside temperature was down to 10 degrees. The weekend temperatures did not exceed 20. Dave, the president of the company was very responsive, and I cannot thank him and his worker John enough squeezing my house into their busy schedule and taking the required time to restore heat to the house.

Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

Gerome was great. He was prompt, communicative, and explained more thoroughly what he was doing…read morethroughout the visit than anyone I've worked with before. I've an older system I am trying to keep going, and while other companies had been pushy to replace it, he instead gave great suggestions on how to extend the life. Pricing was very fair too.

The tech came out and was able to repair my electric furnace that was blowing only cool air. He was…read moreable to figure out the issue in a timely manner and repair it for a reasonable price.

We had just moved to NW Indiana and bought a home. The air went out within 2 weeks of us closing on…read morethe house. The home warranty wouldn't cover it. Our neighbor recommended Mark Collins and his company. The store opened Monday at 7. I called at 7:15. Mark ( the owner) answered the phone. Owners answer the phone? I love it! He was very sympathetic to my needs. He apologized and said he couldn't get out there until 9:30 am that morning! That's a window of 2 hours! Dont apologize Mark- I'm beyond happy. Mark showed up as promised and gave a quote for a new unit. He wasn't pushy and he didn't try to oversell us with a larger more expensive unit. He left pamphlets of models for us to look at. We called Mark back that afternoon- we decided to have him install the new AC unit. Again, he was apologetic. He wishes that he could install it that day- but couldn't. Instead, he could install it the next day- Tuesday. He said he carried that unit in stock. As promised, Mark and another man showed up on time in a company van. They removed the old unit and installed the new one in a timely fashion. He went over all of the features of the unit and showed me what he removed and replaced. They were quiet and neat and didn't leave a mess. We turned on the AC unit and we had Air conditioning. The unit is purring like a champ! A few days later, we get a "thank you card" in the mail from Mark and Collins Heating and cooling! Who sends out thank you cards anymore.... Collins heating and cooling does! This is a very small personable company that can tend to all of your needs- night or day. When our furnace goes out- Mark will be replacing that unit too!

Mark came out on a holiday weekend as our AC was not cooling. He was able to quickly diagnose the…read moreproblem and repair it on the spot. Mark walked me through every step of what he was doing, and within a half an hour our AC was pumping out cold air again. I would HIGHLY recommend Collins to anyone. They truly want to help their customers and not just sell unneeded items. Easily a 5 star company!

Great,fast service,needed help and they were here 20mins after i called.it was such a minor repair…read morethe serviceman didnt even charge me full price.Its nice when you find a company that can be reasonable with their costs

From the owner: R/S Heating-Air Conditioning is a heating and air conditioning contractor known for its reliable…read morecommercial and residential work in the Northwest Indiana area. We are a family-owned and operated company with 25 years of experience. Our professional technicians offer superior workmanship and excellent customer service making sure our jobs are done right the first time. Our staff is willing to give assistance when it comes to air conditioning repairs and furnace installations. We are determined to help increase your home's comfort by delivering excellent heating and cooling services at affordable prices. We install and repair all makes and models. Call today for a free estimate!

Repair Whirlpool Dryer. Very patient analyzing the problem…read more So I had him look at my refrigerator.

Express Appliance Care has excellent customer service. I had been having continuous issues with a…read morefew of my washer and dryer units in one of my multi-unit buildings. He came promptly and gave me suggestions on other issues that I didn't know I was dealing with. Not only did he fix the issues, but he left the units in better working condition than they were when I first received them. He also fixed one of my ovens in another building for my tenant within 24 hours right before Thanksgiving. I would absolutely use them again. Highly recommended!

Shawn B. performed the annual maintenance on our furnace today, he was super friendly and…read moreknowledgeable. He explained what he was doing and how it would help with the overall longevity of the furnace. He did a great job! 10/10!

Shawn B. came over to preform our annual furnace check, for both of our furnaces. He arrived when…read morehe said he would, worked diligently and updated us on what he did, in a manner that was easily understood. He also gave us some upgrade suggestions, but without pushing them on us, and advised us as to the current status of each furnace,relative to when they may need to be replaced. All in all it was a great experience, and we will definitely continue to use King for all of our furnace and A/C work.