Winter was a nightmare because our furnace quit on one of the coldest nights of the year. I was…read moreconcerned that we wouldn't be able to get anyone out until the following day since everything happened around 10 PM. When I called this company's experts, the team sent three technicians in four hours. Frank arrived, and even though it was late and frigid outside, he was friendly. Fortunately, he had a spare igniter in his truck and soon discovered that the igniter was broken. In less than an hour, he had everything fixed. He took the time to check the rest of the system to ensure nothing else would go wrong. He also gave us some maintenance advice for the furnace to prevent this from happening again. We were appreciative when he left since the home was warm again.

Even though we hadn't adjusted the thermostat settings, we were unable to understand why our energy…read moreexpenses had been gradually increasing each month for some time. We requested a comprehensive home energy assessment from this company. They went above and beyond what I had anticipated, a simple once-over. The professional tested HVAC performance, insulation levels, duct leaks, and even conducted a blower door test to find leaks and drafts for several hours. He compiled a list of fixes based on potential savings and produced a detailed report including thermal photos. We improved the attic insulation and sealed the ducts. The improvement has been amazing--the home stays more consistently conditioned and our heating and cooling system operates less frequently. We have already observed a 25% decrease in our utility costs. In addition to selling us equipment, They truly stand out for their expertise and transparency.

STI Heating & Air Conditioning saved me so much money! I had another HVAC company looked at my…read morecentral air unit because it was blowing lukewarm air. The other company told me I needed a new compressor for $1699 and they took only cash. After a repairman ran off with $453 of my aunt's cash, I decided I did not feel comfortable giving the HVAC repairman $2000 (with labor) in cash. So, I told him I would seek a second opinion. I called STI Heating & Cooling who were booked for the week so I made an appointment for the following week. Ted arrived on time and was very professional. He took a look at my unit (which is 42 years old) and told me I needed a Hard Start Capacitor for $173. He also checked the amount of Freon (R22) told me I might need a little. He installed the capacitor and added a little Freon and my unit start blowing extremely cold air. Ted's work was great! He told me his father had an old unit like mines and he keeps him father's unit working. I told Ted the other repairman thought I needed a new compressor and Ted suggested maybe the other repairman was not familiar with older units like mine. I am SO glad I called STI Heating & Cooling! I told Ted they are now my go-to company for ALL my HVAC activities. I would highly recommend this company - they proved to be a huge money saver for me.

The service was amazing! Customer service was very helpful and the technician provided excellent…read moreservice. And they were reasonably priced! I would definitely recommend STI Heating & Air Conditioning to anyone looking for repair and/or great service. Will definitely contact them again for future repairs and checks. :)

South Suburban H & AC went out of their way to restore heat to our house after the December 2017 -…read moreJanuary 2018 deep freeze ended and a pipe in our radiant heating system burst, leaving us without heat for almost 5 days. This house was built in 1951 and has hot water heating pipes between the plastered ceiling and the attic insulation. For 66 years there had been one section of pipe that was routed at the top of an outside wall without consequence. but on Sunday night, January 7th at 10 pm as the outside temperature reached 32 degrees for the first time in 20 days, the pipe ruptured, flooded the room's ceiling and shut down the hot water heating of the entire house. The ceiling was removed (Phoenix Restoration did a great job) to allow access to the area with the ruptured pipe on Thursday afternoon, and I then called South Suburban. Luckily the weather had warmed up and the house was at 60 degrees at 5 pm. However, a cold front came through overnight and dropped the outside temperature to below 20 degrees by dawn. South Suburban rescheduled John, one of their experienced workers to arrive at the house at 1:30 on Friday (next day) afternoon. He was able to cut out the section of pipe with the rupture and re-route the pipe inside of the wall after custom making copper fittings for the old pipe before the new piece of copper could be soldered in place. John then was able to bleed air from the system of pipes and restart the hot water boiler. At 4:45 pm on Friday, heat was restored, and the house temperature started to recover as the outside temperature was down to 10 degrees. The weekend temperatures did not exceed 20. Dave, the president of the company was very responsive, and I cannot thank him and his worker John enough squeezing my house into their busy schedule and taking the required time to restore heat to the house.

Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

The tech came out and was able to repair my electric furnace that was blowing only cool air. He was…read moreable to figure out the issue in a timely manner and repair it for a reasonable price.

I love the prompt and professional service. Gerome was very knowledgeable and helpful. I would…read morerecommend this company. I had my furnace and outside unit replaced.

Mark came out on a holiday weekend as our AC was not cooling. He was able to quickly diagnose the…read moreproblem and repair it on the spot. Mark walked me through every step of what he was doing, and within a half an hour our AC was pumping out cold air again. I would HIGHLY recommend Collins to anyone. They truly want to help their customers and not just sell unneeded items. Easily a 5 star company!

My furnace stopped working and cold temperatures were starting to come in.. after looking up a few…read moreheating places and seeing reviews I chose Collins. I'm so glad I did. Mark the owner is honest and friendly. I felt confident in the opinion he gave me and would trust him again in the future. I'm enjoying my new furnace and humidifier without worries for the winter. Give him a try, you won't regret it!!

Great,fast service,needed help and they were here 20mins after i called.it was such a minor repair…read morethe serviceman didnt even charge me full price.Its nice when you find a company that can be reasonable with their costs

From the owner: R/S Heating-Air Conditioning is a heating and air conditioning contractor known for its reliable…read morecommercial and residential work in the Northwest Indiana area. We are a family-owned and operated company with 25 years of experience. Our professional technicians offer superior workmanship and excellent customer service making sure our jobs are done right the first time. Our staff is willing to give assistance when it comes to air conditioning repairs and furnace installations. We are determined to help increase your home's comfort by delivering excellent heating and cooling services at affordable prices. We install and repair all makes and models. Call today for a free estimate!

Repair Whirlpool Dryer. Very patient analyzing the problem…read more So I had him look at my refrigerator.

Express Appliance Care has excellent customer service. I had been having continuous issues with a…read morefew of my washer and dryer units in one of my multi-unit buildings. He came promptly and gave me suggestions on other issues that I didn't know I was dealing with. Not only did he fix the issues, but he left the units in better working condition than they were when I first received them. He also fixed one of my ovens in another building for my tenant within 24 hours right before Thanksgiving. I would absolutely use them again. Highly recommended!

Good job. The technician sent A text to let us know he was coming and A picture. Was thorough with…read morethe maintenance of our furnace. Will highly recommend them for further services for our A/C unit as well as furnace.

Highly recommend this company for quick fair priced services! I moved into a new house with no AC…read moreand reached out to 4 companies to give me a quote on central AC vs minisplit system. King was quick to respond and listened to our needs. They provided the lowest price while other companies were looking to up charge and quoting me higher prices so I hired them and couldn't be happier with results. 1 year in and our minisplit works great! I have since used them again to install a tankless water heater after our old one gave out and once again they were able to get someone out next day to complete the job. They also have great financing options if needed. I will definitely continue to use them in the future for all heating, cooling and plumbing needs.